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Red Roof Inn Chicago Hoffman Estates

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Red Roof Inn Chicago Hoffman Estates
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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Schaumburg, Illinois
Reviewed 4 weeks ago

Nice place to stay very quiet and peaceful at this hotel Jessica at the front desk she is very nice in hospitality and she checked me in very quick rooms were so nice and clean I will definitely visit this place again

Review collected in partnership with this hotel
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Helpful?
Thank amberjohn1
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Jessica and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 16 January 2017 via mobile

Great place in Hoffman estates to stay everytime whenever I stayed here Alisha at the front desk gave me good rate and peaceful room at 3rd floor .This place have really good management even they just renovated some rooms on there property and they are really nice very professional staff and even now they are upgrading there property Redroof inn...

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Helpful?
Thank Asvin P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 10 January 2017 via mobile

Alex was a big help in setting up my stay. He was a great peoples person. Definetly made a good impression for the hotel. Hotel room was clean. The outside of the property was also very clean. There were no problems in the hotel. Vending machine was full. Also had an on-site washer and dryer. Made the stay accommodating

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Helpful?
Thank sarahkay2323
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alex and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 29 December 2016 via mobile

Jessica at the front desk was very helpful. I had a great stay. She help me put my membership card together. She explains everything well an understandable. Shes always smileing. You should be happy and honered to have her as a part of your team.. Thanks for the great hotel stay..

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Helpful?
Thank lisa m
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Jessica and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 29 December 2016 via mobile

I stayed here couple of time this redroof inn gives a good service especially alisha at the front desk .This property just renovated the property and rooms are nice and clean .Housekeepers does there good job and good views from this place

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Helpful?
Thank Hardik P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Chicago, Illinois
Reviewed 26 December 2016

The room I stayed in was very loud. I was placed near the stairwell and elevator and easily heard other guests move pass my room. I could hear the elevator move between floors through the walls in the room. I could hear other guest's car doors open, close, and car alarms beep even at a higher level than the first...

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Helpful?
Thank jenniferann00000
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain

Hoffman Estates, Illinois
Reviewed 12 December 2016

My family and I have been frequent guests of the Red Roof Inn location in Hoffman Estates; on average, between 1-3 nights per week, and every time we visit it is greatly appreciated. We've booked at locations in other nearby cities, and it appears the Hoffman location has upgrades! The furniture is more contemporary (with lots of storage space), the...

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Helpful?
Thank frequestcustomer
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alex and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Reviewed 7 December 2016 via mobile

I stayed here couple times .i like this property in Hoffman estates because of the location and good customer service.Whenever i come her Ms.Bedi is at the front desk she is very helpful and caring.she is very polite and and she had always a good smile on her face .I will recommend everyone to stay here

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Helpful?
Thank Akash P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Bedi and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

Wadsworth, Illinois
Reviewed 11 November 2016 via mobile

For a hugely discounted price of $64, we got a tiny room in fair condition, not very clean, with no coffee maker, no frig, no microwave, tiny towels. BUT, we got a free small bag of cold popcorn and a bottle of water! Only 1 bedside table and dim lamps. Won't come back.

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Helpful?
Thank Ilovenostalgia
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain

Reviewed 31 October 2016 via mobile

Wife and I stayed at this location several times. Great rates, remodeled rooms, staff is friendly. Location is within an easy drive. Alex at the front desk is a great guy and always helpful. Pet friendly with no pet fee.

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Helpful?
Thank Bino P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review . We appreciate positive feed back from our customers. I will surely share the feed back with Alex and the whole staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
Region: United States > Illinois > Hoffman Estates
Price Range: €54 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn
Hotel Style:
#3 Business Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Hoffman Estates staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago Hoffman Estates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
 of 5 bubbles DauphinTravelers, 21 Sep 2016 | Read review
“3rd floor ask for executive suites”
 of 5 bubbles curiah1993, 7 Jul 2016 | Read review
“2nd floor is away from most foot traffic. west side less populated than east”
  • large enough desk, but place to hang clothes way oo small
  • ...not enough room to get around the bed
  • you get enough pillows. but ...
 of 5 bubbles dannyTheK, 1 Jul 2016 | Read review
“Can't go wrong with any of their rooms.”
 of 5 bubbles derrickwolfe15, 8 May 2016 | Read review
“Third floor was very quiet, could not hear any of the cars pulling in or out of the parking lot.”
 of 5 bubbles heatherbX2251HY, 4 May 2016 | Read review
5 of 5