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Extended Stay America - Chicago - Hillside

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Extended Stay America - Chicago - Hillside
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 17 October 2016

The accomodations are good, it has everything you need for a comfortable stay, dont expect anything fancy. There is a mini mall close where you can find a Target and other stores to shop or buy food, but if you do not have a car the walk can be pretty long (about half a mile) and the bus service that...

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Helpful?
Thank Jose R
Manager_11525, Manager at Extended Stay America - Chicago - Hillside, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see your comments about how you enjoyed your accommodation, but I am disappointed you felt our hotel was far from services and that the WiFi connection wasn't the best. Thank you again for sharing your comments with us. We...

Des Moines, Iowa
Reviewed 10 October 2016 via mobile

This was the barest of bare bones just an inexpensive ($144) place to lay our head before going in to Chicago to watch the Marathon at 6 am. It was a queen sized bed with three pillows, a kitchenette, an ashtray and a bar of soap. That's it. The fan hood had a sign on it saying "For proper ventilation...

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Helpful?
Thank Janice Dunkley P
Rochester, New York
Reviewed 14 September 2016 via mobile

I had a good room that was supposed to be no smoking however you can tell someone smoked there previously. The room was clean and the kitchen area was acceptable. The bin I was given of kitchen items at the front desk had items that needed to be cleaned before use. The air conditioning was okay but not at optimum.

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Helpful?
Thank Peggy P
Calgary, Alberta, Canada
Reviewed 23 June 2016

I was in Darien for my sons hockey camp and wasn't expecting much and unfortunately that is what they delivered. The rooms were good size and beds were just average but when I booked nobody mentions that rooms are only cleaned occasionally (twice in a week) or that you have to go ask for utensils at the front desk and...

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1Thank DavidTroy
Chennai (Madras), India
Reviewed 19 May 2016

This one is right on the highway with almost nothing close by , which actually put me off. For a short stay to explore Chicago, this is definitely not the place to be as it takes close to 40-45 mins to reach down town. Facilities are in par with any other furnished apartment. I happened to get the kitchen utensils...

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Helpful?
Thank Ashwin S
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for providing us with details about your stay. Please accept our apologies that we were unable to exceed your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response to your feedback, I will make...

Madison, Wisconsin
Reviewed 21 February 2016

Room was roomy and quiet - location is close to shopping and great pizza! Staff was helpful in getting us a hammer for an emergency fix for my husband's wheelchair. Kimberly was gracious with our needs for a wheel-in shower. Nice breakfast. Great stay!

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Helpful?
Thank Mary M
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Chicago, Illinois
Reviewed 15 February 2016

The last time I was here I enjoyed my stay. Kimberly is nice, friendly, and helpful. She made sure that my boyfriend and I got towels and dishes. I would recommend this hotel to a friend or family member. Thanks for your service.

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Thank Dorwhitem J
Hillside
Reviewed 9 February 2016 via mobile

Tabitha was trained to work the evening shift, and she has been doing an amazing job. She lets me know that I have mail. She gives me clean linens and towels upon request promptly. Even when her shift is ending, she hands the items to me before closing out her day. Tabitha makes me feel that I can count on...

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Helpful?
Thank Priscilla W
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I want to thank you for taking the time to post a review of your stay. We are happy to hear that you had a great experience with us! It is so rewarding to read that our staff provided you with exceptional customer service. Thank you again for your review. It would be our pleasure for you to repeat your...

tulsa
Reviewed 6 February 2016 via mobile

Completely renovated; bargain price; ideally located for my work in Hillside. Close to the Target super center. Tabitha was especially helpful at checkin. Even for a short stay like mine, having a full kitchen is a great convenience.

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Helpful?
Thank scholarjohn
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Chicago, Illinois
Reviewed 29 January 2016

From the check in to daily needs, everything is comfortable. The people who work here enjoy being in the service industry. Coffee is available early morning to late evening for the cold season. Clean rooms with plenty of space for families. Kitchens have everything you could need to enjoy home cooked meals. The local grocery stores are only minuets away....

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Helpful?
1Thank JKS_Floors
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Hillside

Address: 4575 Frontage Rd, Hillside, IL 60162-1700
Region: United States > Illinois > Hillside
Price Range: €70 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Hillside 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay America Hillside
Extended Stay Hillside
Hillside Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Hillside staff and other travellers.
2 questions
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Questions? Get answers from Extended Stay America - Chicago - Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because they will run out.”
 of 5 bubbles DavidTroy, 22 Jun 2016 | Read review
“The corridors looks a bit shady, prefer staying close to the lift lobby.”
 of 5 bubbles 515ashwins, 19 May 2016 | Read review
“East end first floor is quieter, they also have two double beds.”
 of 5 bubbles D8893CVlisaj, 18 Dec 2015 | Read review
“Rooms on first floor are quieter”
 of 5 bubbles 405vincents, 17 Dec 2015 | Read review
“Rooms facing Frontage road are surprisingly quiet. though facing busy roads and the I 290. Also these rooms are sunny.My room was roomy and very nice.Corner area rooms are even larger.Room heat/cooling, and fan units are not noisy.”
 of 5 bubbles 15lestern, 25 Nov 2014 | Read review
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