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Extended Stay America - Chicago - Hillside

95 reviews
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Traveller (51)
Room & Suite (30)
Dining (1)
Overview
  • Excellent41%
  • Very good18%
  • Average9%
  • Poor9%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)Write a Review
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All reviewslaundry roomhome away from homeenjoyed my staythe hotel staffrooms are cleanpanschicagopillowsstoveapt
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1 - 5 of 95 reviews
Reviewed 3 weeks ago

For $100 a night you would think they would have better service or a CONTINENTAL breakfast!! The BREAKFAST was GRAB AND GO..COFFEE,OATMEAL, CEREAL BARS! The pictures are not like the real rooms. SAD...More

Review collected in partnership with Extended Stay
Thank Feari M. T
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 3 weeks ago

Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. Your comments show that we have room for improvement, and we assure you we will...More

Hotel's Favourite
Reviewed 7 January 2018

The staff at this particular Extended Stay is fantastic! Extremely helpful would most definitely stay at this location again was so very happy with the people who work there looking forward to my next day in Chicago will definitely stay at this property againMore

Review collected in partnership with Extended Stay
Thank David R
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 8 January 2018

David, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to read you were satisfied everything we offer and that you were impressed with our convenient location. It is a pleasure knowing your stay with us was...More

Reviewed 4 weeks ago

I just had no problems or issues at all. The employees were excellent. They had great customer service and made me feel welcome and went out there way to help me. The hotel was very quiet good for sleep. Very clean and set up nice...More

Review collected in partnership with Extended Stay
Thank 158kyraw
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 4 weeks ago

Thank you for the positive review and for taking the time to recognize our hotel. We are so delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Extended Stay America look forward to...More

Reviewed 5 weeks ago via mobile

The staff and the manager treat me and my wife like customers should be treated with respect I would recommend mend hotel to friends and family and it is convenient to shopping and malls and food best location close to downtown Chicago and airportMore

Thank tazpooh12
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 4 weeks ago

It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read you were treated exceptionally well by our staff and that made your stay a memorableone. Everyone from our team has appreciated you for highlighting their efforts. Reviews...More

Reviewed 19 December 2017

Great place and so wonderful because allows you to bring your pet! This has been a wonderful help to me considering I cannot find an apt at the time hat welcomes my dog. Extended stay has been the best choice!More

Review collected in partnership with Extended Stay
Thank moi808
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 20 December 2017

Thank you for your stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. Thank you once again for your terrific feedback, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (51)
Room & Suite (30)
Dining (1)
Questions & Answers
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Room Tips
"We were right around the corner from front desk and never heard a thing. Our room faced the back, and we..."
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"When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because..."
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"The corridors looks a bit shady, prefer staying close to the lift lobby."
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"East end first floor is quieter, they also have two double beds."
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