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Best Western Plus Chicago Hillside

447 reviews
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Traveller (43)
Room & Suite (31)
Dining (5)
Overview
  • Excellent28%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“breakfast buffet”(33 reviews)
“forest park”(13 reviews)
“brookfield zoo”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Chicago Hillside
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (447)Write a Review
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All reviewsbreakfast buffetforest parkbrookfield zooo'hare airportbeds were comfortabletrain stationwould stay here againvery nice hotelgreat place to stayblue linecoffee makerbwchicagoloyolaloungedowntownexpressway
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51 - 55 of 411 reviews
Reviewed 25 June 2017

I needed to plan a family, funeral repass service on Wednesday 6/14/17 for the gathering of family members beginning Fri ending Tues 6/20/17. Sales Mgr. Jagat "Jay" D. Pandya, was very helpful in securing sleeping rooms for family. Check-in staff was friendly and professional even...More

Review collected in partnership with Best Western
Thank ora w
Response from EA4900, Director of Sales at Best Western Plus Chicago HillsideResponded 29 June 2017

Thank you so much for your review. Glad we could be of assistance to you and your family. Our heart goes out to you and your family as we know how difficult it is to go through this. Yes we love our pizza too. Of...More

Reviewed 22 June 2017

Had a king room reservation, got to my room and it was a double. It seems it used to be a king based on the size and location of the headboard and the no space between the 2 beds and the wall or window. Because...More

Review collected in partnership with Best Western
Thank oanab731
Response from 214gene, Manager at Best Western Plus Chicago HillsideResponded 24 June 2017

Thanks for writing a review. Please accept our apology for the inconvenience you endured. We have shared your comments with the staff. We hope you will give us another try.

Reviewed 19 June 2017

The front desk staff are wonderful, so are the people working the breakfast bar. And that is everything positive I have to say. There was a sock and a plastic bag from someone else in my room and the TV remote was missing, all stuff...More

Review collected in partnership with Best Western
Thank ryandU9840AT
Response from 214gene, Manager at Best Western Plus Chicago HillsideResponded 24 June 2017

Thank you for writing a review. We agree, the cleaning staff should have noticed those issues. We apologize, and we hope you will give us another try.

Reviewed 17 June 2017

Hotel was much better 1-2 years ago! Has become degraded somewhat, with complimentary breakfast removed also. All light bulbs in room did not work. Condition of lobby was dirty. All in all, one gets what one pays for, but this hotel was much better in...More

Review collected in partnership with Best Western
1  Thank maddoctorb
Response from 214gene, Manager at Best Western Plus Chicago HillsideResponded 19 June 2017

Thank you for writing a review. We apologize for the light bulbs. There hasn't been a complimentary breakfast for a number of years, and our advertising reflects that fact. We hope you will give us another try.

Reviewed 14 June 2017

As time passes changes happen sometimes for the better sometime worse. Such it was the case this time. I'm not saying it was a bad experience by any means. The manager had changed as did her demeanor. She was courteous but not as personable as...More

Thank George B
Response from 214gene, Manager at Best Western Plus Chicago HillsideResponded 16 June 2017

Thanks for writing a review. We apologize for the air conditioning problem. We like to think that all our staff , with so many different personalities, are working on behalf of our guests. Thank you for being a repeat customer.

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (43)
Room & Suite (31)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Heatherjoi72
20 March 2017|
AnswerShow all 2 answers
Response from 214gene | Property representative |
Hi back! Yes, you can get all the way from the hotel to Wrigley Field, changing trains in the Loop. It's the same coming back. Our shuttle will take you to the el stop.
0
Votes
Daustin1
26 May 2016|
AnswerShow all 2 answers
Response from SpencFamily | Reviewed this property |
Yes it has a free shuttle to airport and with Chicago traffic about 20/30 minutes.
0
Votes
Shannon P
8 June 2015|
AnswerShow all 2 answers
Response from EA4900 | Property representative |
The Hillside Best Western Plus has a shuttle that can go to the Blue Line which is a 15 minute ride downtown. Then you probably have a 15 Block walk. The van has limited capacity may only hold between 5-10 people and its... More
0
Votes
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12
Room Tips
"Request a quiet room on the back side away from the interstate."
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"I stay on the 3rd floor most often. They seem to be nice rooms"
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"We had many rooms and all were just fine."
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"Elevators to all floors. Not a bad room."
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