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BEST WESTERN PLUS Chicago Hillside

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379 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chicago Hillside
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Showing 346: English reviews
Vietnam
Reviewed 27 May 2016

I stayed there for 2 days during my joining the trade show in Chicago. Although it is far from Conventional Center in Chicago, but it is a good hotel with good price there. The room is large and very clean. There is free service for shuttle bus from hotel to Philadelphia Airport.

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Helpful?
Thank AnhDB
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We think you mean our shuttle took you from the hotel to O'Hare Airport. We do not go to Philadelphia! We hope your convention experience was a good one. Come see us again.

Elk Grove Village, Illinois
Reviewed 26 May 2016 via mobile

State of Illinois requires holders of licensing through the Dept. of Registration @ Education obtain continuing education credits each licensing period. Being one of those I attended a seminar at the Best Western. Typical conference room setting, however, every detail seemed to be addressed. Continental breakfast, hot & cold beverages, etc. Typically when attending such an event the room temperature...

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Helpful?
Thank Chris M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. 38 years? You should get a medal. As a former teacher, we know what you're going through. We passed along your compliments to our conference staff and to our catering people. We hope to see you again.

Addison
Reviewed 23 May 2016 via mobile

This Best Western is a nice place to stay. The spacious rooms are equipped with a small refrigerator & microwave. The beds & sheets are nice, but because the hotel is right off of the highway the rooms it is a little loud at night, but definitely not unbearable. The staff is also very friendly, and that's always a bonus....

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Helpful?
Thank Hannah B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Some day, we'll have to erect a giant wall between the highway and the hotel, as a noise barrier! We bring a white noise machine along when we stay at noisy hotels. We hope you'll stay with us again.

Minneapolis, Minnesota
Reviewed 23 May 2016

The room was very clean, as were the hallways and public areas. Bed was comfortable. The bed had 4 little square pillows which were pretty soft; I prefer a firmer pillow, myself. The desk workers were polite and helpful. The breakfast buffet was a great deal and very convenient. Other than someone talking in the hallway at full volume at...

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Helpful?
Thank Tracy C
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We agree, hearing talking at 5:30 am is more than annoying. We're glad our staff was helpful to you. Your review has been shared with them. We hope to see you again.

Peoria, United States
Reviewed 22 May 2016

While the room was nice, the facilities seems to have challenges with maintenance. It is an older facility and there was not a way to access the north tower from parking, so we had to access through the Lobby from either the East or West tower entrances. The lock on the west entrance would not work and another customer let...

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Helpful?
Thank Stuart M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. The lock on the west door, if it hasn't already been fixed, will be now. The wi-fi is an ongoing issue, and we're doing our best to remedy the situation. We're sorry there was less than excellent communication from our staff. It may have appeared that no one cared, but we assure you, that...

RICHMOND
Reviewed 20 May 2016

One of the best places to stay when in Chicago, I never stay anywhere else. Price is right, the service is great and location is great. Right off the highway, several stores within 5 minutes. GREAT place to stay.

Review collected in partnership with Best Western
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Thank CRAIG W
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You just wrote a commercial for us! We passed on your kind comments to our staff. We look forward to seeing you again.

toronto, Canada
Reviewed 10 May 2016

too noisy to sleep, change to another room, seems a little bit better, still noisy for the corridor air conditional. carpet is very old and not smooth at all. The receptionist is good, but the other employer looks unsympathy and not willing to help you with the luggage or help you move the cart.

Review collected in partnership with Best Western
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Thank Guoqing C
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. Out hotel faces a major and much traveled highway, and the front rooms can be noisy for that reason. Normally, we hear compliments about our staff. We are looking into your complaint and will remedy the situation. We hope you'll give us another try.

Centerville, Ohio
Reviewed 25 April 2016

We have stayed at this hotel quite a few times over the last few months. The staff is always friendly and our dog has always been welcomed as soon as we enter the hotel. Great breakfast - easy to get in and out of the city. Beds and baths have always been clean. This is a dog friendly hotel but...

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Thank SpencFamily
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad your dog had a good time! We passed on your kind remarks to our staff. And thanks for being repeat customers. We look forward to hosting you again.

Cincinnati, Ohio
Reviewed 21 April 2016

I stayed at this hotel for a seminar I attended recently. It was very nice. The fitness area was bigger than most hotels where I've stayed but equipment was dated and broken down. I brought my own equipment so it wasn't much of a concern for me. There was a decent restaurant and a nice bar with food as well...

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Helpful?
Thank Cynthia M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We shared your comment regarding workout equipment with staff. We're glad you enjoyed your stay, and we're doubly glad you might come again.

Hillside, United States
Reviewed 10 April 2016

Best Western Plus Hillside provided great service and quality at a great price! The breakfast buffet was fantastic and the pizza from the lounge was excellent as well. The room was clean and comfortable. Would stay again for sure!

Review collected in partnership with Best Western
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Helpful?
Thank Gregory K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad you enjoyed "pizza from the lounge." And we are glad to know that you would stay with us again. Your message has been shared with staff.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: €80 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Braham, Minnesota

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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
JaneZ_13, 28 Feb 2016 | Read review
5 of 5