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Holiday Inn Express Hotel & Suites Chicago Airport West

234 reviews
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Traveller (42)
Room & Suite (34)
Pool & Beach (4)
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Overview
  • Excellent45%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (234)Write a Review
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All reviewspanda expressshuttle serviceeisenhower expresswayfront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationgreat place to stayclean roomnice breakfastbusiness tripblue linechecking in
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21 - 25 of 224 reviews
Reviewed 4 May 2017

Good option for a quick stayover. Good Location and Very convenient if you are arriving o departing. Close to airport. Service: we have a good experience. Breakfast included. We had an upgrade to a suite (IHG Platinum member)

Thank FaustoAlvarez
Reviewed 11 April 2017

We got an email that the Holiday Inn Express we booked months in advanced was sold and this was a few days before our arrival. I contact this Holiday Inn Express and the female manager and her team were so helpful and very accommodating with...More

2  Thank hadfam
Reviewed 7 April 2017 via mobile

Worst HI EX EVER!!!! Beds saggy and old. PILLOWS LUMPY. Big hole in window screen. Room just looks shabby. Breakfast terrible. I am gluten free and can only eat hard boiled eggs ...none of the omelets or powdered eggs. The attendant was more interested in...More

Thank GeorgeD56082
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 24 April 2017

Dear GeorgeD56082, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our bedding, breakfast selection and staff. Reviews like yours are very valuable as they enable...More

Reviewed 1 April 2017

Great Location, Overall stay was pretty good. Can stay there again, Nice and comfortable. Room Service wasn't doing a great job; the sheets weren't tucked in properly when I got into the room. Sorry, I notice small things.

Thank Mumtaz400
Reviewed 24 February 2017

Property located off main road in small shopping center. The shopping center has a pizza place, Wingstop and a Jimmy Johns within a quick walk. DD right across the street as well. Plenty of safe parking right out front. I noticed two vans and when...More

1  Thank panther61
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$84 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (34)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Timothy M
17 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
10 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
25 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
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12
Room Tips
"Ask for a nice room!"
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"Stay somewhere else!"
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"The rooms that face the street are loud due to the traffic"
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"chose the parking side if you don't want traffic noise"
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