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Holiday Inn Express Hotel & Suites Chicago Airport West

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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible6%
Travellers talk about
“super target”(11 reviews)
“panda express”(7 reviews)
“shuttle service”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
There are newer reviews for Holiday Inn Express Hotel & Suites Chicago Airport West
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Traveller rating
100
77
28
13
16
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100
77
28
13
16
Show reviews that mention
All reviewssuper targetpanda expressshuttle servicefront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationbusiness tripthe hotel is cleangreat place to stayblue lineeasy accesschecking in
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11 - 15 of 234 reviews
Reviewed 2 January 2018

There were several small issues with this property that equated to frustration overall. 1. Heater/AC unit was super loud and sounded broken 2. NONE of the AC outlets on the lights worked, had to unplug lights from the wall to charge phones. 3. Only three...More

Thank BluejayOne
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 19 January 2018

Hello BluejayOne, Thank you for your feedback regarding your stay at Holiday Inn Express Chicago West-O'Hare Airport Area, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient...More

Reviewed 5 December 2017

Check in was smooth and easy. Staff were nice and welcoming. This hotel is close to the road and is bit noisy because of this. Hotel has free breakfast, and popcorn at night. It is close to some restaurants and is easy to get on...More

Thank Nate M
Reviewed 29 October 2017 via mobile

This hotel is a good value and is also conveniently located within minutes from O’Hare. It’s off of the main highway, 290, allowing ease of access into the city. It’s also located within a shopping center, surrounded by restaurants and stores. The hotel is clean...More

Thank nrishard
Reviewed 28 October 2017

Check in was a bit awkward upon our arrival, the desk clerk was a bit rude. Bad representation for the hotel. Our room was ok, it was clean but that's it. No wow factor! Just a clean place to lay your head. I was expecting...More

Thank monalisas480
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 11 November 2017

Hi monalisas480, Thanks for trusting us for your lodging needs! I am sorry to hear that our receptionist failed to make a positive impact during check in. It is our aim to provide True Hospitality and this is certainly not what we want for any...More

Reviewed 26 October 2017 via mobile

On my recent business trip to Chicago, I decided to stay here, big mistake. I was put in a room at the end of the hall beside the road. Normally I would have turned the HVAC unit on constant fan to drown out the road...More

Thank DDay1959
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 30 November 2017

Hi DDay1959, Your business is much appreciated and thank you for leaving feedback. I am sorry to hear that the the sound proofing of the room was a letdown. Rest assured this matter will be taken up with our team for future improvements. It is...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$115 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Timothy M
17 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
10 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
25 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
Vote
Google Translation
Room Tips
"If internet access is necessary, ask to stay in the central part of the hotel."
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"Request parking lot side"
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"Quiet, accomodating, clean, great location close to shopping and restaurants"
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"Ask for a nice room!"
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