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Comfort Inn Gurnee

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#3 of 12 Hotels in Gurnee
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1 room 2 adults 0 children
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Comfort Inn Gurnee
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198 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reviewed yesterday NEWvia mobile

When we checked in we were told our room was next to the elevator. Richard offered us a free upgrade to get us away from the elevator. We gladly accepted. Our room was clean and spacious. Breakfast was very good. Eggs, bacon, cereal, yogurt. We will stay here again.

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Thank Goatman G
Braselton, Georgia
Reviewed yesterday NEW

yes this is a Comfort Inn so it is what it is. however the Inn was very well maintained, the room large, the bed lots of pillows but too hard for me, the breakfast ok, the pool and whirlpool and work out room fair but the staff was friendly and and overboard in their desire to please.

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Thank Dan K
Reviewed 4 days ago NEW

I booked this hotel for my step son's graduation from basic Navy Training. I will be honest i did not review it beforehand. My husband and I just wanted something in close proximity to the Naval Base. Upon arrival check in was very easy. We went to our room and it was immaculate. Very clean and welcoming. The staff were...

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Thank Shelley D
Comfortinn G, Front Desk Supervisor at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Ear Falls, Canada
Reviewed 3 weeks ago

We traveled from St. Charles, IL and like to stop at Bass Pro shop and the mall with time to kill on our way to Green Bay. This was a great location with great rooms and a standard complimentary breakfast. It was nice there was hot water in the evening for a cup of tea.

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Thank moss671
jay p, General Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your busy schedule to review our property based on your most recent stay with us. All feedback we receive is used to pinpoint any aspect of our property and standards that can be improved to ensure that guests like you have an excellent stay. On behalf of our staff, I would like to...

Reviewed 3 weeks ago via mobile

Great and caring staff... I was with my daughter ,they gave me a pack n play for my baby,overall i like comfort inn. Free breakfast,the have indoor pool,free wifi access,and in a great location,surrounded by mall,stores,restaurents.everything is at walkin distance

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Thank Sylvia A
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation and standards that can be improved to ensure that guests like you are treated with a perfect stay. On behalf of our staff, I would...

San Antonio, Texas
Reviewed 17 January 2017 via mobile

Location was convenient. Placing us right across the mall was nice. Rooms were clean & affordable. We had clean sheets everyday. Breakfast was included in our stay and was decent including hot/col options. Staff was extremely friendly.

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Thank denise g
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for completing this online survey in regards to your most recent stay at our property. On behalf of our staff, I would like to apologize to you for your stay not being excellent and completely satisfying as we were hoping. I would also like to thank you for your flattering comments on our staff. I will let them...

Reviewed 16 January 2017

We can't say enough about the staff of this hotel. Our daughter left her cherished stuffed animal in one of the beds and we didn't realize it was missing until we got home - 3 hours away. We called the GM Jay the next morning and he alerted us that nothing had been found but that he would tell the...

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Thank Leif R
jay p, Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your busy schedule to review our property based on your most recent stay with us. On behalf of our staff, I would like to thank you very much for your positive review of our operation. Reviews like these are exactly what we strive for, because they remind us that we are delivering on...

Reviewed 7 January 2017 via mobile

The rooms are very clean staff is very nice but if you're looking for a nice warm hot shower with plenty of pressure this is not the place for you if they would been more sure water pressure in the shower will give it a five star

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Thank live_Wyer
Comfortinn G, Front Desk Supervisor at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the shower water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the...

Minneapolis, Minnesota
Reviewed 4 January 2017

The Comfort Inn in Gurnee is not the fanciest hotel around, but it is one of the most thoughtfully and diligently run hotels we've stayed at in recent memory. All of the staff was unfailingly pleasant and working hard to make sure everything was going well. The free breakfast also included eggs and waffles as well as cold things. The...

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Thank lizziePB
jay p, Front Office Manager at Comfort Inn Gurnee, responded to this review

Thank you for taking time out of your busy schedule to review our property based on your most recent stay with us. On behalf of our staff, I would like to thank you for your positive review of our operation, as well as your flattering comments on our staff. We aspire to provide the best customer service in the area,...

Reeds Spring, Missouri
Reviewed 31 December 2016

Very friendly staff and very nice facility. Were in town to visit relatives over the Christmas week. The room was very comfortable and the staff could not be more accommodating. Hot breakfast had everything you could ask for - eggs, waffles, biscuits and gravy, assortment of sweet rolls and breads, sausage & bacon, fruit, juices, etc. They are also pet-friendly...

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Helpful?
Thank JudyKing2014
Comfortinn G, Font Desk Supervisor at Comfort Inn Gurnee, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
The Gurnee Comfort Inn® is conveniently located just one mile from Six Flags Great America and within walking distance of the Gurnee Mills mall. This Gurnee, IL hotel is centrally located close to area attractions like the Bittersweet Golf Club, Bristol Renaissance Faire in Kenosha, Illinois Beach State Park, Lambs Farm, the Gold Pyramid House and Temper Farm. The College of Lake County and Lake County Fairgrounds are seven miles away. ... more   less 

Additional Information about Comfort Inn Gurnee

Address: 6080 Gurnee Mills Cir E, Gurnee, IL 60031-5272
Region: United States > Illinois > Lake County > Gurnee
Price Range: €61 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Gurnee 2.5*
Number of rooms: 63
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Also Known As:
Gurnee Comfort Hotel Gurnee
Gurnee Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Gurnee staff and other travellers.
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Questions? Get answers from Comfort Inn Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor odd numbers”
 of 5 bubbles DanK984, 22 Feb 2017 | Read review
“First floor rooms are close to pool, exercise room, lobby & breakfast room - still quiet.”
 of 5 bubbles JudyKing2014, 31 Dec 2016 | Read review
“Don't come here if you are bringing a pet. It's not a very "friendly" place.”
 of 5 bubbles AgilityJeff, 26 Nov 2016 | Read review
“All rooms are great.”
 of 5 bubbles badgerrod, 26 Oct 2016 | Read review
“The double queen room is very nice. I have also stayed in the King room, the king rooms face the back of the hotel.”
 of 5 bubbles 366barbs, 26 Sep 2016 | Read review
5 of 5