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The Herrington Inn & Spa

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363 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Connecticut
Reviewed 15 January 2014

My wife and I have stayed here several times and been very pleased. This last Thanksgiving we stayed here again while visiting family and were very disappointed. We did not receive the usual milk and cookies on our arrival date, and there were no robes or slippers as was usual in the past. The room was tired; frayed blinds, paint...

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Helpful?
2Thank MCT553
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is very disappointing to hear that we did not live up to this promise during your stay with us. Please be assured that the Milk, Cookies, Robes and Slippers are all still very much a standard here...

Chicago, IL
Reviewed 6 January 2014

The Herrington Inn is my favorite hotel in the Chicagoland area! This time we stayed in a jr river suite-- wonderful! A little extra room with an easy chair in front of the fireplace, a comfortable canopy bed and lovely bathroom. Just a perfect spot for a little getaway. The staff is always wonderful- pleasant and willing to help with...

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Thank beachloverChicago_IL
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. Great to hear the warmth of our hospitality got...

Homewood, Illinois
Reviewed 30 December 2013

From start to finish the Herrington Inn made for a wonderful, relaxing weekend escape in Geneva. The inn staff could not have been more helpful or welcoming between booking the room and ordering spa services through check-in and departure. With beautiful views of the Fox River, fireplace, an incredibly comfortable bed, and spacious whirlpool tub, I did not want to...

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Helpful?
Thank bcEagle03
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. The bath menus provided through our spa team are...

LA
Reviewed 30 December 2013

We found the perfect place! Had a lovely suite and enjoyed the king-size canopy bed, fireplace, double whirlpool tub, rain shower, turndown service with cookies and milk...Herrington Inn has a super staff and a stellar location on the river. The restaurant is delicious and at this time of the year the hotel is beautifully decorated for Christmas. It is easy...

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Helpful?
Thank susan s
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. I happy to hear you took full advantage of...

Atlanta, Georgia
Reviewed 30 December 2013 via mobile

I stayed here for a few nights on a business trip. During the cold winter months this place is a hug at the end of the day just waiting with open arms. Evening turndown service, so you enter into a lit fireplace, music, a bathrobe, slippers and milk & cookies. A welcome treat at the end of a long, cold...

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Helpful?
Thank ATL-TravelGrL32
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. A Hug is a great way to describe the...

Reviewed 19 December 2013

We have stayed at the Herrington numerous time since 2004 (12-15 times). The first few years, we felt that this was the best hotel in Chicagoland. It was our romantic get-away. The last few times we have stayed, we began seeing things start to go down hill (stains on carpets, loose faucets, broken floor tiles in the bathroom, the potpourri...

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4Thank Brian B
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is very disappointing to hear that we did not live up to this promise during your stay with us. Firstly, please allow me to apologize once again for the issues encountered regarding the previous guest’s item and...

Aurora, Illinois
Reviewed 12 December 2013

Seeking a private retreat and an evening "just the two of us," we booked at room at the Herrington Inn. The bathroom is incredibly luxurious and we enjoyed sitting at the fireside and reading to each other. The milk and cookies was a fun little add-on, and the bed was extremely comfortable. The cons to our stay were mostly that...

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1Thank Just_me_wandering
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I would be interested to know in which room you stayed. If you could contact me at the hotel at your...

Naperville, Illinois
Reviewed 2 December 2013

We booked this location as we attended a wedding reception directly across the street. The Herrington had a good amount of difficulty getting the reservations for the wedding block set up and we had to confirm and fix reservations and number of times but in the end the hotel figured it out. Rooms were a little on the high side...

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Helpful?
Thank SVS1107
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is very disappointing to hear that we did not live up to this promise during your stay with us. I apologize for the difficulties you experienced during the reservation process. I trust this did not create any...

Champaign, Illinois
Reviewed 1 December 2013

Every one of the staff I'd encounter asked me how my day was going and if there was anything I needed. It's rare that you get this level of customer service. They gave us a ride to and from dinner but you can also walk to many restaurants and shops. We had a 1st floor room with a great view...

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Helpful?
Thank hammerhd44
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. Thank you once again, and we look forward to...

Champaign, Illinois
Reviewed 12 November 2013

We enjoyed the delicious milk and cookies in the evening by our fireplace in our white robes in the room. The decorations can be a bit old fashioned, but the bathrooms are definitely luxuriously modern. Delicious breakfast of fruit, cheese, cured meats, tea, and coffee. The breakfast reminded us of our stays in Mexico. A stroll in island park after...

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Helpful?
Thank MosaicDesigns
Stewart B, Director of Operations at The Herrington Inn & Spa, responded to this review

Thank you for your review and feedback. Our mission at The Herrington Inn & Spa is always to exceed our guest’s expectations. It is wonderful to hear that we lived up to this promise during your stay with us. I will personally ensure that your comments are shared with the team. As the nights draw in and temperatures drop our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Concierge
Official Description (provided by the hotel)
AAA Four Diamond boutique hotel, spa, and restaurant in the Chicago suburb of Geneva, IL. Voted one of Illinois best spa hotels and located on the waterfront, each room offers a large whirlpool tub, fireplace, and furnished balcony. We are perfect for storybook weddings, corporate meetings, romantic getaways, fine dining, and relaxing in the best day spa in Geneva. Within walking distance to the Metra Train line to Chicago's Loop, and running/biking path. Evening turn down service staff deliver chilled milk and fresh baked cookies to all overnight guests. Each morning guests enjoy a complimentary European-style continental breakfast buffet served in our grand lobby. Also complimentary: wireless internet access and plenty of onsite parking. Just across from the hotel is the Fox River Trail, available year round for waterfront running or biking. Hotel is within walking distance to over 100 shops, galleries, restaurants, and pubs. ... more   less 

Additional Information about The Herrington Inn & Spa

Address: 15 South River Lane, Geneva, IL 60134
Region: United States > Illinois > Geneva
Price Range: €139 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Herrington Inn & Spa 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
The Herrington Inn And Spa
The Herrington Hotel Geneva
Herrington Hotel Geneva
Herrington Geneva
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Questions & Answers

Here's what travellers have asked, with answers from The Herrington Inn & Spa staff and other travellers.
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Questions? Get answers from The Herrington Inn & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view was worth the extra $. We used a groupon so price was great.”
 of 5 bubbles collettek2013, 20 Jan 2017 | Read review
“Any room would be a good choice, but the river view was wonderful.”
 of 5 bubbles 567laurelh, 11 Jan 2017 | Read review
“River Premier Room overlooking the Fox River Bathroom has heated marble floors!”
  • Milk and cookies every night
 of 5 bubbles traderchick, 6 Jan 2017 | Read review
“ask for a River View room.”
 of 5 bubbles Ironpen47, 27 Nov 2016 | Read review
“High floor on the river.”
 of 5 bubbles Preston1884, 20 Nov 2016 | Read review
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