We frequent Best Westerns during the summer months. This is the 3rd one we stayed at in this area. It was dirtier than the others. (The others were pretty clean) The staff wasn't as friendly. The breakfast spread was poor. They were out of simple things like syrup. The bed was horrible. Very hard. We will go to the other local Best Westerns.
A clean room and a comfortable bed are the two most important things about an overnight stay. And this hotel did just fine in those categories. But the coffee was a standout. The breakfast area has an "instant brew" machine and it produced some of the best coffee I've ever had at a hotel. My husband agreed. And it was hot! The breakfast area was well stocked and had a good selection of pastries. I especially liked the shower at this hotel as it had good pressure and the tub had a no-slip bottom. There was also an exhaust fan in the bathroom. The front desk clerk brought a footstool from the lobby up to my room, when I explained I had a back problem and needed to elevate my feet. All of the staff was polite and helpful, except the front desk guy the following morning. We didn't have to interact with him directly, but we observed him being rude to other employees and unfriendly with other guest.…
Clean, welcoming rooms and warm staff make this hotel a great choice when staying in Geneseo. The room did have a slight musty odor, especially in the closet. Nothing that would dissuade us from using this Best Western again.
One of my favorite places to stay seems to be falling in hard times. Not sure what happened but went from a top notch hotel to a hotel with hallways that haven’t seen a vacuumed in weeks and bugs in rooms and no maintenance done in a long time. Sad to see went from making inlets to for breakfast to a just ok breakfast. Sad to see I think I will move west to Davenport or east towards lasalle for hotels in the future
Most disgusting dirtbag person I've ever met... Was stuck getting the last room cause they were booked out after they told us there'd be plenty of rooms when we got there got stuck with the $180 sweet that whatever is what it is but then AC didn't work in the 80% plus humidity and 80ﾟplus outside. Refused to give us any discount bigger than $10 And kept saying they couldn't give any more back because it's a sweet as if that makes any difference at all nobody wants to stay in a room even if it's a presidential suite if it's doesn't have a working AC in weather like that. Absolute garbage place.
This is a clean hotel. It’s located near food options and right off the expressway. Even though I saw a group of teenagers running the hall it was a quiet and restful sleep. Nice towels and linens and the soaps and shampoos were of good quality. I’ll stay there again. A good example of a good Best Western.
The staff was friendly and helpful and the rooms and facilities were super clean and comfortable. I appreciated that breakfast was included - standard fair, but clean and well kept dining room. An excellent affordable option when you are in the Quad Cities region.
Very pleasant staff, hot breakfast with good variety of options to choose, room very clean. Easy to book on line. I would stay again if I am in the area. Hotel is easy to access off I-80. Free parking.
VERY clean room, EXCELLENT shower. convenient location just off interstate, but very little traffic noise.. shopping and restaurants very close. hotel was very quiet at night. staff accommodating. will stay here again if in this area
Our room was clean and smelled great. Everything was in working order. Coffee from breakfast coffee machine was good. Friendly, helpful staff. Would stay here again if I am ever in Geneseo. Is close to historic steakhouse!