We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Designer Inn & Suites

View Deal
#7 of 11 Hotels in Galena
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western Designer Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

572 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 569: English reviews
Start your review of Best Western Designer Inn & Suites
 Click to rate
Reviewed 1 week ago NEW

Hotel was located close to everything we wanted to see. Hotel staff was friendly, helpful and knowledgeable about the area. Room was clean and comfortable. Breakfast was excellent. Value was excellent. Joshua at front desk helped us with recommendations on area restaurants, gave us extra pillows and the much needed corkscrew

Review collected in partnership with Best Western
1Thank cindycV6432KG
Green Bay, Wisconsin
Reviewed 19 April 2017

Don't be fooled by the outside remodeling they are doing. This is a great property. We stayed in a standard king room and is was huge, immaculate and quiet. We had a room facing a beautiful wooded ravine and enjoyed it from the balcony. No elevator but nice wide staircase. Nice breakfast, in & out pool plus a jacuzzi. Staff...

Thank 69TN70
About Hotel's Favourite Review
Woodstock, Illinois
Reviewed 1 week ago

We visited during spring break, and thought the price was pretty reasonable. Because of that, I was expecting a fairly standard, low-cost decor. The room was clean and cute, with that cabin theme throughout. The pool has an indoor/outdoor feature, which was fun for my daughter, who had never swam outside when there was snow on the ground. The breakfast...

Thank RadioRFD
Columbia, United States
Reviewed 1 week ago

After staying in a Best Western in Black River Falls, WI we tried another Best Western in Galena, IL. The motel is being remodeled through out and mostly completed. Rooms were well provided and easily to access with seniors who needed easy in and out. I used the fitness room and found the machines lacking and not working. The breakfast...

Review collected in partnership with Best Western
Thank A5550TVgarym
North Lake, Wisconsin
Reviewed 2 weeks ago

My friend and I stayed at the Best Western Designer Inn and Suites with 3 kids over a weekend. We were greeted by very friendly staff at the desk. Our room was on the main floor and we had a door from our room out to the parking lot, which was very convenient when traveling with 3 kids. The room...

Thank baileysmommy76
Byron, United States
Reviewed 2 weeks ago via mobile

My fiance and I stayed in the fantasy suite "Pearl Under the Sea" and it was amazing! The lighting and the decor of the room were wonderful! Everything was clean and laid out for us. The breakfast was better than we hoped for as well. All staff were courteous and pleasant to talk with. We immediately booked for our anniversary...

Thank Angelika K
Schaumburg, Illinois
Reviewed 2 weeks ago

The room was very clean. We had a room on the lower level so we had easy access to the parking lot through the patio. The indoor pool is awesome with an extension that goes outside the hotel. our kids loved it. There is a hot tub for adults to relax. Towels are provided. Breakfast was amazing with a wide...

Thank sethutty
Forest Park, Illinois
Reviewed 3 weeks ago

I must admit I was frightened when we first pulled into the parking lot. The front facade was completely torn off the building. We slowly crept out of our car and cautiously approached the front door (I was already googling other places to stay) and walked inside. We were quite surprised, actually relieved, that the inside was clean. The front...

Thank afro402
Reviewed 4 weeks ago via mobile

Very nice and clean! Customer service awesome! Rooms were cool too! Only a few bad things. .. it was very loud all night long sounded like someone was slamming drawers shut all night long above us (a Sunday night) lasted until after 2 am. The pool was nice but a lot of bugs in the outside pool and the hot...

Thank Shannonre
Hutchinson, Minnesota
Reviewed 20 April 2017 via mobile

I do not recommend staying here, they remodeled but it still is lacking. The bathroom is very small, I don't know why they didn't enlarge the br, there is plenty of room. No decent plug ins for the phone by the bed, I am sitting on the sofa so I can plug my phone into the wall so I can...

Thank Diane R

111 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (85)
View from Room (7)
Room/Suite (29)
Hotel & Grounds (3)
Bathroom (7)
Other (39)

Management photos: Courtesy of the property manager

All Management Photos (26)
Room/Suite (13)
Hotel & Grounds (3)
Business Centre/Function Rooms (1)
Dining (2)
Bathroom (3)
Pool/Beach Area (2)
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Galena hotels
4.4 km away
Ramada Galena Hotel and Day Spa
4.2 km away
Country Inn & Suites By Carlson, Galena IL
2.6 km away
Stoney Creek Inn
Stoney Creek Inn
#2 of 11 in Galena
832 reviews
Show Prices
Show Prices
Show Prices
6.7 km away
Eagle Ridge Resort & Spa
0.8 km away
Grant Hills Motel
Grant Hills Motel
#9 of 11 in Galena
79 reviews
10.0 km away
Chestnut Mountain Resort
Show Prices
Show Prices
Show Prices


  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about Best Western Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: €62 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Orbitz, Hotels.com, Hotwire, Priceline, Cheap Tickets, getaroom.com, Cancelon, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Designer Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Designer Inn & Suites staff and other travellers.
4 questions
Ask a question
over a year ago
2 months ago

See all questions (4)

Questions? Get answers from Best Western Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on the back side of the hotel away from parking lot and street.”
afro402, 1 May 2017 | Read review
“Rooms on the back side overlook beautiful wooded ravine.”
69TN70, 19 Apr 2017 | Read review
“Rooms on east have good view.”
jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
124tomm124, 10 Jan 2017 | Read review
5 of 5
US$82* /night
View Deal
View all 13 deals
Prices are for 1 room, 2 adults
Change dates