Irish Cottage Inn & Suites
9853 W US Highway 20, Galena, IL 61036-9186
4 people are viewing this hotel
US$169
Free cancellation until 14/07/22
US$169
Free cancellation until 14/07/22
US$169
US$153
Free cancellation until 14/07/22
TravelocityUS$169
Trip.comUS$169
Orbitz.comUS$169
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 11 hotels in Galena
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal romantic hotel in Galena does not have to be difficult. Welcome to Irish Cottage Inn & Suites, a nice option for travelers like you. Nearby landmarks such as Washburne House State Historic Site (0.5 mi) and Belvedere Mansion (0.6 mi) make Irish Cottage Inn & Suites a great place to stay when visiting Galena. Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Irish Cottage Boutique Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. When you’re feeling hungry, be sure to check out Los Aztecas II, Campeche Restaurant, and Ayalas Las Margarita, which are some Mexican restaurants that are popular with locals and out-of-towners alike. Should time allow, Ulysses S. Grant Home is a popular attraction that is within walking distance. Irish Cottage Inn & Suites looks forward to welcoming you on your visit to Galena.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Evening entertainment
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Banquet room
Meeting rooms
Spa
Massage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Location
Full view
38Car recommended
Grade: 38 out of 100
57Restaurantswithin 10 km
69Attractionswithin 10 km
Contact
9853 W US Highway 20, Galena, IL 61036-9186
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The Irish Cottage from check-in to check out was top notch. Desk staff was always happy and made sure to say hello. The Irish bar had a good staff and service and music was enjoyed. But the highlight was Brian the Shuttle driver. Brian works thursday to Sunday from 11am to 11pm. Call and he drives you to downtown or picks you up. But what stood out was on Saturday night June 25th, me and the girlfriend were at the Irish bar when she noticed her phone was missing. Brian personally called some of the places we were at and said to call him if phone found. Then the find my phone app showed phone downtown. Brian drove us downtown and gave us a flashlight. Phone was located and we rode back to the Irish Cottage. To the staff of Irish Cottage, Frank O'Dowd's and especially Brian, you are top notch…
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Date of stay: June 2022
Rooms
Cleanliness
Service
Helpful
LOVE and so appreciate the shuttle service available at Irish Inn as a guest. Great service and so important to us enjoying our time in Galena! So quick and convenient. Keep it up! I’ve been recommending this to everyone!
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 3 days ago
Thank you the 5/5 review! We are o happy to hear that you enjoyed our shuttle service! We find it convenient for traveling downtown and we are glad that you have been recommending our hotel! We hope you visit us again soon!
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We wanted to get to Galena early Friday and depart late Saturday afternoon. We arrived very late with a loaner after a breakdown. I went ahead and booked a second night’s stay. We took the two bottles of water provided and with one we made morning coffee. When I asked for more water we were told that there were only two bottles per stay. The website shows the water is included in the resort fee. I showed the staff, including its auditor that the website shows this to be a ‘per day” inclusion. I asked if my usage of the Fitness Center and Shuttle Service were once per stay. I was told no. I was annoyed that the staff was so poorly trained that this was the best they could offer to resolve this conflict. BTW if the daily resort fee is mandatory why not included it in the daily rate? The room was clean as was the restaurant. The room is dated and not worth $200/ night. I will not stay here again. You'll be asked to pay the following charges at the property: Resort fee: USD 20 per accommodation, per night. It includes:Fitness center access/Shuttle service/In-room bottled water/Additional inclusions (we never figured out what this meant)…
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Date of stay: June 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 3 days ago
Dear Bill M, Thank you for your feedback and review. We appreciate your compliments on the room cleanliness! Our amenity package does include the following: Hot breakfast buffet, wireless internet, afternoon tea & snacks from 3p-5p, access to pool, fitness center, hiking trail,2 bottles of water for each room upon arrival day, in-room streaming platform, and on demand shuttle service daily to Main St. Galena, for the complete list see our website. We post our amenity fee separate from the rate so that we could be more transparent about what is being billed to each guest during their stay. We will continue to train and develop our staff and evaluate our offerings to our guests moving forward. Ultimately, making sure each guest has a good stay experience is our top priority. Stay tuned as we are currently planning our hotel renovation this coming fall/winter and will upgrade and enhance guest rooms and the property!
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+1
We loved this hotel! The Irish style cottage was very welcoming and everyone there went out of their way to serve us. The food was excellent and the outdoor patio with Irish music was great at night. The pool and hot tub was great to relax in after a full day of sight seeing in Galena and Dubuque.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: We stayed here during the week and it was half the cost VS the weekend
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Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 2 weeks ago
Thank you for the 5/5 review of our hotel! We are happy that you enjoyed our new deck and the delicious food to accompany it! The pool and hot tub sound like it was great to use after the long day! We hope to have you visit us again in Galena!
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Very friendly and attentive staff. Facilities always kept clean. Afternoon tea is a fun way to mingle with other guests. Breakfast buffet in the morning is top notch. Excellent live entertainment in the restaurant/lounge on weekends. Available shuttlebus to downtown shopping and dining.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 2 weeks ago
Thank you for the 5/5 review for your stay at the Irish Cottage! We are glad to hear that you enjoyed our afternoon tea service and were able to meet other guests as well! We are happy that you used our shuttle service and were very happy with our breakfast buffet! We hope to see you again at the Irish Cottage Inn & Suites!
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This hotel is very disappointing. The room is small and dated, towels are old and frayed. No actual wet bar just two bottles of water in the fridge. Tea time was not what was shown on the website. Bad scones and finger sandwiches with a tea bag in a Styrofoam cup. It is not worth half of what we paid.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 4 weeks ago
Dear Diana, Thank you for your feedback about your stay experience at our hotel. The hotel is currently working with our ownership and management to update and renovate the hotel to enhance and upgrade the room experience. We look for this to happen this fall/winter, so stay tuned for more information. We do not advertise pictures of our afternoon tea on our website as this is a new feature we started beginning April 2022. Our current offerings for the tea from 3pm-5pm each day and offers tea, scones, and cucumber sandwiches throughout that timeframe. We are sorry that your experience fell short of your expectations. We do hope that you will give us another chance to regain your confidence in the property during a future stay. If you would like to discuss your stay with someone from our management team please contact the property direct.
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Excellent service and friendly staff. Room was spacious and clean. The entire hotel was immaculate. Brian the shuttle driver was awesome. Friendly and fast. Having the shuttle was perfect to avoid the hassles of parking in the downtown area and allowed us to enjoy plenty of wine tastings. The pub was a great spot to finish the night. Great live music and friendly staff. I’d definitely recommend this hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 3 weeks ago
Thank you for your 5 out of 5 review of your stay at The Irish Cottage Inn & Suites! We are happy to hear you enjoyed your time in Galena! Thank you for your compliments towards our staff, especially Brian. We are glad that you enjoyed the addition of our shuttle service to our amenity package! We do hope that if you travels ever bring you back to Galena you will choose to be our guest once again!
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Charming atmosphere with beautiful dark Mahagony wood designed and made in Ireland. Included afternoon Tea, Scones, and finger sandwiches in the comfort of the Library. Pool and jacuzzi. Delicious food in the Irish Pub, where on weekends have entertainment. Recently added a sundeck. Tammy, front desk, was very pleasant and her love for the hotel really shined through. Would definitely recommend.
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Date of stay: May 2022
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 4 weeks ago
Dear Warren S, We are so thankful for your 5 out of 5 review of your stay experience! We appreciate your compliments towards the afternoon tea and your dining experience at Frank O'Dowd's! We are happy you enjoyed your time here in Galena! Thank you for the shout out to Tammy, with our hotel team! We think she is special too! We hope that if you ever travel to Galena again you will choose to stay with us!
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+1
Irish cottages The good & the bad. We’ll start w the good. Welcoming tray of food @ water in the refrigerator. Not anything we liked but others might. Spacious room older rooms. It’s clean & quite. Elevator is extremely SLOW. Old yes but only going to one floor. Breakfast in attached restaurant, but Breakfast IS NOT FREE NOR Is WIFI.. charged at check out $26.94 for amenities fee for breakfast & wifi. Breakfast is not that good as they let it completely run out before seeing if it needs to be replenished. Scrambled eggs, sausage, bagel or toast & some gross looking stuff .. couldn’t tell if it was grits or oatmeal or what. Appeared to only serve Coffee.. had to ask for a glass of milk. Not being mean, but not worth $10-12 each. I’m not sure how much it was as it wasn’t broken down on our bill.. just amenities fee. I have unlimited wifi/data I would have not even used there’s had it been mentioned to start with. We checked out early as we had seen all things of interest, it was raining, so many things close early in Galena or opened on weekends only. As this was our last place to visit on a 2 week trip and we had a 15 hour drive home we decided to get a head start. Had we stayed the other night our extra charges would have been double. I was lead to believe breakfast & wifi were free from booking info, Both on TripAdvisor and Hotels.com. At the time of checking in no one said anything about extra fees/cost. It’s not so much about cost, it’s the principle of it, but if they’re doing this to us who else are they screwing out of money by saying “ Oh that was suppose to be removed” it hasn’t & they made no offer to refund me. They should be on top of their advertising.…
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Beware of charges not mentioned at checkin or booking .. Breakfast & wifi are NOT free.
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Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 4 weeks ago
Dear Christina, Thank you for your review and feedback of your stay and experience of The Irish Cottage Inn & Suites and Galena! We appreciate your review as it helps our team identify areas of opportunities to improve upon. We are happy you found your clean and quiet! We are in the plans of updating our hotel side of the property this coming fall and winter and will have a refreshed look come Spring 2023! Our property has moved to a new billing platform in which we now show our Emerald Isle Amenity package fee as a separate line on the guest folio. The amenity package is a $12 plus tax per day fee that covers all of our features on property that guests have access to: Breakfast, wi-fi, hiking trail, afternoon tea, pool/hot tub, fitness center, and NEW priority seating in Frank O'Dowd's restaurant for our inhouse guests! We are sorry the rainy weather cut your time short on your last leg of your trip. We hope that you will give us and the city of Galena another chance to elevate your experience and help you to make fond memories! If you have any additional feedback or questions about your billing or stay please do not hesitate to contact us at the property and some one from our management team would be happy to assist!
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My friend and I came to the cottage inn to explore galena with every intent on ubering everywhere. The hotel had Brian’s shuttle. Best thing ever. You call and he is there and will take you anywhere. Thank you Brian! We felt safe and knew Brian would take care of us! Adding this service would be a reason I would come back and stay here
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Date of stay: May 2022Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Krystle Hewitt, General Manager at Irish Cottage Inn & Suites
Responded 4 weeks ago
Dani7627, Thank you for your feedback and review! We are pleased that you enjoyed your time in Galena and your stay experience at The Irish Cottage Inn & Suites! We are excited that you enjoyed the shuttle service! We are working hard to launch our shuttle program full time and are happy that you found this service valuable! We love that we found Brian to help us facilitate this program! Stay tuned for our announcement as to when the shuttle program becomes fully active for The Irish Cottage Inn & Suites!
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PRICE RANGE
US$142 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
irish cottage hotel, irish cottage galena
FORMERLY KNOWN AS
The Irish Cottage Boutique Hotel
LOCATION
United StatesIllinoisGalena
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Irish Cottage Inn & Suites
Which popular attractions are close to Irish Cottage Inn & Suites?
Nearby attractions include Psychic Medium Chris McBrien (1.3 km), P.T. Murphy Magic Theatre (1.4 km), and Ulysses S. Grant Home (0.7 km).
What are some of the property amenities at Irish Cottage Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Irish Cottage Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Irish Cottage Inn & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Irish Cottage Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Irish Cottage Inn & Suites?
Conveniently located restaurants include Fritz and Frites, Fried Green Tomatoes, and Otto's Place.
Are there opportunities to exercise at Irish Cottage Inn & Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Irish Cottage Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Irish Cottage Inn & Suites?
Many travellers enjoy visiting Ulysses S. Grant Home (0.7 km), Root Beer Revelry (1.3 km), and Dowling House (1.4 km).
Is Irish Cottage Inn & Suites accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.