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Worldmark Galena

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#8 of 11 Hotels in Galena
Certificate of Excellence
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Worldmark Galena
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Reviewed 12 July 2016

We arrived late in the evening; the lady at the front desk was not the most pleasant to deal with. The first room they gave us smelled like smoke and she tried to tell us that she would have to see what she could do. In the end, the evening manager (I think that was his title) moved us to...

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Helpful?
Thank Jason K
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you for your feedback Jason! We're sorry to hear that your initial unit was not suitable however am happy to hear that the evening manager was able to accommodate you in another unit. We are happy to hear that the remainder of your stay was enjoyable and that your wife enjoyed the fireplace and whirlpool tub. Please let us...

Clackamas County, Oregon
Reviewed 19 June 2016

We are WorldMark members and have stayed at their facilities in Oregon, Washington, Hawaii, Idaho, British Columbia, Tennessee, Figi, Australia, and New Zealand. This Galena site is absolutely great. Close to the main road, modern, stylish with fun diagonal walls in the suite, Murphy bed in the family room, great showers, nice pool and hot tub, comfortable beds, TVs everywhere,...

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Helpful?
Thank Raelene L
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Hello Raelene L! Thank you so much for taking time to provide feedback regarding our resort! We appreciate the kind words. I am pleased to read that you enjoyed so many features of the property! You may be the first to compliment the diagonal walls in the rooms! I really hope you have the chance to come back and visit...

Greenfield, Wisconsin
Reviewed 31 May 2016

My fella and I spent a weekend here over the luminara celebration in December 2015. We loved the Christmas tree and how quiet the hotel was in general. It was a great overnight or two night stay. The staff was friendly and kind-realizing it was my birthday trip they were happy to give us a movie rental coupon. There were...

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Helpful?
Thank Maggie F
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Dear Maggie F Thank you so much for the feedback! I am so glad you loved your room and enjoyed your little birthday gift! I have good news about the pool; we are in the planning stages of the pool area renovation! I also want to note that because we are an ownership organization, we do not come into rooms...

Crystal Lake, Illinois
Reviewed 24 May 2016

We spent Mothers Day weekend in galena and had booked a room at the World Mark Gelena. It was more a suite than a room and the price was very reasonable, possible because it was off season. We enjoyed the area and this will be a great backup for rooms next fall when our daughter gets married out there

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Helpful?
Thank Mickey M
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you for your feedback Mickey! We are happy to hear that you enjoyed Mother's Day weekend at Galena. We look forward to being of assistance in making your daughter's special day less stressful by making sure you and your guests enjoy their stay.

Iowa Falls, Iowa
Reviewed 13 May 2016

What a great area and resort. The area combines old with new. Area offers all kinds of music (with unique local artists). Try Council Hill Station for a rewarding time. Great restaurants (old style dinner clubs are all over!!). Antiquing, shopping, beautiful scenic drives, and more. Just explore! Resort staff is great and on duty 24/7. Rooms are very nice...

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Helpful?
Thank BestYearsOML
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Greetings BestYearsOML! I am thrilled to hear about your visit to the Galena! I am so glad you enjoyed everything the area has to offer. Many of our guests enjoy visiting Council Hill Station. I hope you return sometime soon. And, I have great news; plans are underway to renovate the entire pool area! Thanks again for providing feedback!

ankeny
Reviewed 7 April 2016

We stayed a week as a Wndham/Worldmark member. I phoned ahead and asked that we be put in a quiet 2 bedroom on the backside, however even though I was assured of this, we were put in the front almost on top of the very loud busy highway. I asked three people why that happened since there were few people...

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1Thank travelprone67
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Dear travelprone67, Thank you for taking the time to write about your most recent experience at the resort. While we were pleased to hear that you enjoyed some of the amenities such as the refreshments in the lobby and the grills outside, we are sorry to hear that we fell short when it came to other areas of your visit....

Reviewed 5 April 2016 via mobile

We had a great stay. Our room was small, but perfect for 2 (plus a 10 year old). The Murphy bed was comfy and so was the couch. The fireplace in the room was a nice addition. It was great to set the timer and fall asleep with it going. It would have been nice to have running while sitting...

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Thank RG4957
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Greetings RG4957! Thank you for sharing your feedback about your recent stay! We are so glad you enjoyed the fireplace in your room, as well as the pool and game room! We are always willing to help you navigate the area during your stay, so always feel free to stop by the front desk for information. Thank you for staying...

Wisconsin
Reviewed 29 February 2016

We drove down form the Milwaukee area to visit this area for the 1st time. The resort was completely as we had expected. A studio room had a Murphy pull down bed. Fit nicely into the room. We had little ones running around between all the rooms we had - and everything was fine. A clean room, clean public areas,...

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1Thank jvandam
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Hello jvandam, thank you for your review about your recent stay at the Wyndham Galena. We are glad to know you enjoyed your stay with us, and we appreciate your positive feedback. We look forward to having you back in our resort, and hopefully you will have the chance to use our grills the next time!

Reviewed 23 February 2016

Did a lot of research as to where to stay when visiting Galena. Worldmark had a decent rating and very reasonable rates. We got a condo which was perfect! It had a small kitchenette with fridge, stove top, microwave, and also a closet with just about anything you would need to make a full meal! Plates, cutting boards, pans, a...

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Helpful?
Thank Theconfuzed
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Hello Theconfuzed! I appreciate you taking the time to share your experience at the Wyndham Galena. I’m glad you enjoyed all of the amenities our rooms have to offer! I apologize for some of the issues you mentioned and rest assured we are addressing them specifically because we value your feedback. We hope you will visit us again and if...

Reviewed 14 February 2016 via mobile

Very deceptive place. Check out time when I made the reservation was 12 noon. When I arrived they told me check out was 10 am. I had to produce a paper copy of the confirmation to get the noon check out. When I made the reservation it stated wifi was free. There was a charge. They explained free wifi meant...

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Helpful?
1Thank Tom E
Andrew P, Guest Relations Manager at Worldmark Galena, responded to this review

Dear Tom E, I am sorry you did not have a better time here and offer my apologies for the inconveniences you experienced during your stay. We make every effort to provide each guest with a relaxing and comfortable stay. We take feedback very seriously when we learn that any issues cause our guests distress. We will use your review...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Worldmark Galena

Address: 5129 W Longhollow Rd, Galena, IL 61036-9383
Region: United States > Illinois > Galena
Price Range: €90 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Worldmark Galena 3*
Number of rooms: 69
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Also Known As:
Worldmark Galena Hotel Galena
Hotel Style:
#1 Green Hotel in Galena
#7 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Worldmark Galena staff and other travellers.
2 questions
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Bridgeview, Illinois
2 months ago

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Questions? Get answers from Worldmark Galena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a room facing the back of the hotel your balcony is pretty much private.”
  • With bed up
  • Murphy bed was surprisingly comfortable
  • Balcony is pretty much private.
  • Best view possible. Pretty much private.
 of 5 bubbles tariqe373, 18 Aug 2016 | Read review
“I like third floor but all floors good.”
 of 5 bubbles 895stevene, 25 Jul 2016 | Read review
“Try to get a 1 BR as the studio only has a murphy bed.”
 of 5 bubbles BestYearsOML, 13 May 2016 | Read review
“The three story backside would be best.”
 of 5 bubbles travelprone67, 7 Apr 2016 | Read review
“look over the back of resort is better”
 of 5 bubbles jvandam, 29 Feb 2016 | Read review
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