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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,910 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
Roselle, Illinois
Reviewed 7 September 2016

Came here labor day weekend for a wedding. Stayed in a villa. The room was tired and needed some maintenance. The venue for the wedding was good nice view and good reception. The food, Soup was salty and chicken and beef were dry. The $ spent as to the value was not there. Did not use any of the facilities...

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Thank bobsemale
Nashville, Tennessee
Reviewed 7 September 2016

Beautiful location, wonderful service, rooms are sub par. Our AC didn't work and the room was muggy & a bit outdated but the restaurant, lounge, and people were great. Check in time was 4 pm and we got there at 11 am so that was discouraging. Plus, we had a 3 Pm wedding so it really didn't work out for...

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1Thank leahr31
Milwaukee, Wisconsin
Reviewed 7 September 2016

Excellent accommodations, service, food, golf and over all atmosphere for a very easy, enjoyable get away. Everyone is helpful in a calm, relaxed setting. The three golf courses are very challenging but fun and easy to play. Staff on all courses, front desk, wait staff in restaurants in most cases very friendly and helpful.

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Thank 668sandyg
lincolnshire il
Reviewed 7 September 2016

the rooms badly need renovation. the maid service was a joke, only made beds and refreshed towels. No bathroom cleaning or vacuuming. we had to request service because we didn't know the Wyndham was not the general part of the resort

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Thank mscott0720
Saint Charles, Illinois
Reviewed 7 September 2016

We stayed in a Long Bay condo. We had a view of the lake- beautiful! There are ample walking trails, restaurants, golf courses, and pools. We rented a pontoon boat and fished. The lake is not swimable, which was a huge disappointment.

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Thank kellybJ2617RL
Peoria, Illinois
Reviewed 7 September 2016

Excellent accommodations and great golf! Friendly staff who bent over backwards to get us situated upon arrival. We definitely plan on returning for future getaways. Golf courses are very scenic and challenging. For a very average golfer as myself it is rewarding playing 18 holes on such nice courses. Tee times are well managed so you never feel rushed by...

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Thank kls693
Elgin, Illinois
Reviewed 6 September 2016 via mobile

This was our third year of staying at Eagle Ridge with our sons and their wives in the early fall. We rented a house in the Territory once again and have come to love the time away in such a beautiful setting and great amenities. This time we took a sunset champagne cruise on Lake Galena hosted by Tamara Reilly,...

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Thank Joyce W
Kalamazoo, Michigan
Reviewed 6 September 2016

Our family just had the best wedding weekend, Megan Carter, wedding planner at the resort was so attentive and made every request happen. Our family and friends stayed in a variety of accommodations, from fabulous homes, condos and the inn, the housekeeping staff could not have been more more attentive and accommodating to everyone's needs. Chef Randy cooked a fabulous...

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Thank Debbie R
Davenport, Iowa
Reviewed 4 September 2016 via mobile

I could not believe how outdated the room was for the money you paid! Breakfast delivered to the room was very good! Golf course we played on was amazing and helped make up for the room. Def would go back to golf, but would stay somewhere else!!! Terry, that works at the golf course was awesome as well!!!

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Thank emilyg21
A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
11 helpful votes
Reviewed 3 September 2016 via mobile

We stayed in the spring creek section The bbq was rusty and did not work They did bring us a new one The outlets did not work they came and fixed them they claim they offer housekeeping but no one showed The coffee machine had an old moldy coffee from previous persons They brought us a new machine The tvs...

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1Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: €211 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
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Also Known As:
Eagle Ridge Resort And Spa
Eagle Ridge Hotel Galena
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
13 questions
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Dubuque, Iowa

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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay here”
keithgB6342RY, 18 Mar 2017 | Read review
“Don't stay at a private residence, stay in the main lodge.”
matthewmJ770EL, 6 Mar 2017 | Read review
“Stay in the guest rooms a little more quiet”
ottowd, 22 Jan 2017 | Read review
“If you rent a home do it early”
44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
Jay_R_888, 20 Nov 2016 | Read review
5 of 5