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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,844 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
Byron, Illinois
1 review
Reviewed 2 days ago NEW

see earlier comments - furniture in home was in bad shape, games were broken or un-useable, and some of the beds were in bad shape. No support. The home itself was the right size, the kitchen for preparing our meals was good, but the furniture needs some help.

Review collected in partnership with this hotel

Helpful?
Thank dougcollins04
Libertyville
1 review
Reviewed 3 days ago NEW

Decided to celebrate Thanksgiving by visiting Galena for the first time and treating ourselves to spending two nights at Eagle Ridge Resort. We were very disappointed in our room and amenities for what we paid. Staff did not even ask how our stay was when checking out. Room was dated, heat was extreme and could not adjust and noise in... More 

Review collected in partnership with this hotel

Helpful?
Thank jhallkhmc
iowa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Has gone downhill. Please pay more attention to detail. My family missed the gingerbread house you can walk into in the lobby. Villa was filthy. Spa was unprepared. Grand thanksgiving buffet used to have greenery and lights on chandeliers.

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Helpful?
Thank angiecaptain
Park Ridge, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The resort was lovely with peaceful surroundings. The room was very nice with a balcony. We loved that we could bring our dog! Bathroom was small and there was some rust on the stairs at the resort, which made it seem rundown, but walking outside was wonderful!

Review collected in partnership with this hotel

Helpful?
Thank PublicRelationsgal
Dubuque, Iowa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

The house was just what we needed with kids and family member. It had plenty of room and a nice kitchen to cook in. We didn't use any of the services but we have been to Shenandoah for trail rides and kids rides, and pool at owners club is nice(outdoor). Also the lake is nice to go out on a... More 

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Helpful?
Thank Grindey24
Streator, Illinois
1 review
Reviewed 3 days ago NEW

We made reservations for the Thanksgiving Buffet. What a great, relaxing time! The food was great, service too. Will do this again. We did do the trails, and our grandson enjoyed the lake and scenic views.

Review collected in partnership with this hotel

Helpful?
Thank D7294STjohnm
Evanston, Illinois
1 review
Reviewed 3 days ago NEW

Nice accommodations but the room we had at the inn could use some updating. However, we had a beautiful view and we enjoyed being able to include our dog. The location is perfect for a family gathering for any occasion.

Review collected in partnership with this hotel

Helpful?
Thank Miriam B
Elburn, Illinois
2 reviews
Reviewed 3 days ago NEW

we had a wonderful and relaxing stay over the thanksgiving weekend. the walking paths are terrific and we love the winding roads and convenience to Galena and the stores. We have been coming here for 13 years.

Review collected in partnership with this hotel

Helpful?
Thank clemenmarilync
Grayslake
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

We have been here in almost every season and there is always so much to do! We have played golf, rented boats, and played tennis in the summer. In the winter we have rented skates to ice skate on their pond and gone cross country skiing. And in the fall we've taken advantage of their festive Thanksgiving and holiday atmosphere... More 

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Helpful?
Thank K W
Lake Forest, Illinois
1 review
Reviewed 3 days ago NEW

We love Galena and love the spa at ER, starting to think the price is not worth the houses, the value of the amenities or the thanksgiving feast (ate there our first year up there and won't do it again.

Review collected in partnership with this hotel

Helpful?
Thank anniemkav7710

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: €176 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Eagle Ridge Hotel Galena
Eagle Ridge Resort And Spa
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you rent a home do it early”
 of 5 bubbles 44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
 of 5 bubbles Jay_R_888, 20 Nov 2016 | Read review
“none but river probably good”
 of 5 bubbles dont334, 25 Oct 2016 | Read review
“We rented a house so not sure about the lodge rooms.”
 of 5 bubbles TishNak, 10 Oct 2016 | Read review
“Some rooms have a view of the lake”
 of 5 bubbles elizabetha122, 23 Sep 2016 | Read review
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