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Fairfield Inn St. Louis Fairview Heights

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96 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn St. Louis Fairview Heights
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Showing 96: English reviews
North Myrtle Beach, South Carolina
Reviewed 3 June 2016

The previous evening we stayed at a Fairfield Inn that was making every effort to renovate and keep updated, this place was a perfect example of a property that was headed in the wrong direction. Rooms seemed to be stuck in the 80's, really dated, poorly maintained and worst of all, rooms facing the freeway were extremely noisy. Staff was...

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Helpful?
Thank Zaxby
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Dear Zaxby, Thank you for taking the time to share your experience with our hotel. I have shared this with the appropriate staff members to correct these issues. I apologize for any inconvenience you encountered and would like to discuss these opportunities with you at your earliest convenience at 618-398-7124. Thank you again for your feedback. Sincerely, Jason Aulds

Reviewed 27 April 2016 via mobile

If you're planning to stay here, save your money and sleep in a tent next to the highway. I've read other reviews about the noise from the highway so I called the hotel and requested a room away from the highway. The hotel did honor my request and arrange for my room to be away from the highway but it...

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Helpful?
1Thank Whammie787
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Whammie787, Thank you for your feedback and I apologize for the noise during your stay. I understand how the lack of a good nights sleep can effect your stay. Our goal is to create a comfortable stay with superior guest service. Obviously we fell short of our goal. I have notified the appropriate staff to share your feedback and I...

United States
Reviewed 26 April 2016 via mobile

Stayed here couple days ago and the staff was amazing, especially LaShawnda. This young lady went above and beyond to make my husband and I stay as comfortable as possible, she was very helpful and attentive to our needs including getting extra things upon our request, not to mention every greet was with a smile. I absolute plan on staying...

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Helpful?
Thank Cheri H
Sunrise Beach, Mo
Reviewed 25 April 2016 via mobile

Very comfortable rooms. In process of remodeling, but not an issue with stay. Staff very accomadating. Several restaurant within walking distance. Close to metro to take to Busch Stadium. Highly recommend and will use in future.

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Helpful?
Thank Brad M
Atlanta, Georgia
Reviewed 18 March 2016

I stay here when I have to visit Scott AFB and it always impresses me how often the staff goes above and beyond. I checked in very late and Isiah was very quick getting me to my room as I was exhausted. When I came down in the morning Tanya was amazing putting together the free breakfast. They ran out...

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Helpful?
Thank PK_Collins
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Mr Collins, I would like to thank you for your feedback. We strive to create a great guest experience and we appreciate the fact that you have taken your valuable time to let us know that we have accomplished our goal. I hope you continue be our guest as long as you are in the area and to give us...

Burns, Tennessee
Reviewed 8 March 2016

We were traveling and got off at the exit (Belleville on I-64) to stop for the night. There were plenty of options but we were glad that we chose the Fairfield Inn. The staff was friendly, the room was large and clean and the breakfast was wonderful (even eggs and sausage!). Tanya was in the breakfast area and was quite...

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Helpful?
Thank Wendy B
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Wendy B, I would like to thank you for your feedback concerning our hotel and I am proud that the staff took care of you. I hope you visit us again if you are in the area Sincerely, Jason Aulds GM

Glen Daniel, West Virginia
Reviewed 18 November 2015

This property is in a nice area and has a very friendly, helpful staff but the property is in serious need of updating. Superior properties are available in the area for the same money. Go else where!

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Helpful?
Thank mathmus1
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Mathmus1, I apologize for the condition of the property. We are currently making changes that will update the facility. I do appreciate your feedback and will pass it on to the appropriate team members.

Reviewed 14 November 2015 via mobile

I was very pleaded with this hotel. The staff here went beyond what I expected to make my trip exceptional! Front desk manager Isiah Hoskins helped me to get the best rate for the hotel, even getting my reservation cancelled so I could save $15.00 a night! Housekeeper Angie left me a note saying she noticed I was low on...

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Helpful?
Thank KYJimCindy
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you for your feedback. We pride ourself on customer service and I am glad that you were able to experience our staff's efforts. Hope you got some great deals from our local shops!

Brooklyn, New York
Reviewed 11 November 2015

Stayed here last Sunday, checked in for one night. Hotel was reasonably clean if a little worn. A few things were lacking. I was very thirsty when I arrived so I looked for ice machine/vending machine immediately. There was only one, on the first floor. The vending machine was out of order so we had to leave the hotel to...

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Helpful?
Thank erbnyc
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

I apologize for any inconvenience you encountered with our soda machine being out of order. Pepsi has been informed. Thank you for your feedback and we are making every effort to correct this issue.

Atlanta, Georgia
Reviewed 22 October 2015 via mobile

Easy access off of highway, nice staff at check-in. Clean well maintained room, rooms on the large size which was nice. Lots of options for eating very close by which was nice. Small indoor pool, free wifi and breakfast in the morning.

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Helpful?
Thank db64_13
Jason A, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

We are making changes to the hotel daily and welcome all feedback to create a better guest experience. Once again, thank you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn St. Louis Fairview Heights

Address: 140 Ludwig Dr, Fairview Heights, IL 62208-1333
Region: United States > Illinois > Fairview Heights
Price Range: €88 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn St. Louis Fairview Heights 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn St. Louis Fairview Heights Hotel Fairview Heights
Fairfield Inn Fairview Heights
Fairfield Fairview Heights
Fairview Heights Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn St. Louis Fairview Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on north side are quieter. some noise from above so advice top floor.”
 of 5 bubbles andylC1789RU, 2 Nov 2016 | Read review
“top floor always the best.”
 of 5 bubbles E-Rockin, 24 Oct 2016 | Read review
“for a good room, keep driving. This isn't the place.”
 of 5 bubbles Anonymous_drifter, 17 Aug 2016 | Read review
“Avoid at all costs.....go to Sheraton 4 Points instead”
 of 5 bubbles OklahomaMidwest, 26 Jul 2016 | Read review
“Something as far away from the freeway as possible”
 of 5 bubbles Zaxby, 3 Jun 2016 | Read review
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