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Fairfield Inn St. Louis Fairview Heights

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Traveller (11)
Room & Suite (12)
Pool & Beach (2)
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Overview
  • Excellent21%
  • Very good31%
  • Average18%
  • Poor17%
  • Terrible13%
Travellers talk about
“room was clean”(12 reviews)
“planet fitness”(4 reviews)
“indoor pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn St. Louis Fairview Heights
Special Offer: Member Rates
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Offers from Fairfield Inn St. Louis Fairview Heights
Special Offer: Member Rates
Hotel packages
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Reviews (128)
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1 - 5 of 128 reviews
Reviewed 5 days ago via mobile

We did not appreciate the mouldy smell on the first floor, worn out flooring, greenish pool. Beds were old and soft. Our reservation was messed up, hotel very over priced at $150. Wouldn't recommend. Check in staff was very nice, breakfast was good, coffee was...More

Thank Lisa A
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 4 days ago

Dear Lisa A, I am sorry to hear you did not enjoy your stay with us. I do appreciate the good comments about the team though. They work hard to make sure all of our guests are taken care of. I also appreciate the comments...More

Reviewed 2 weeks ago

We are very loyal Marriott travelers and have stayed at many through the years. Some are excellent, some are good but we have never stayed at a Marriott like this. If I didn’t see this Marriott listed on their website, I would have guessed that...More

Thank Sonia J
Response from Cathie J, Front Office Manager at Fairfield Inn St. Louis Fairview HeightsResponded 2 weeks ago

I'm sorry that you did not enjoy your stay with us, we would have been happy to move you to a room that didn't have these is issues. I apologize that you have not received a response from the managers, he has been out of...More

Reviewed 27 April 2018

I stayed there because I am a Marriott GOLD member. I read the reviews and still decided to stay there because of the points. Since I travel alone and simple the hotel was OK, room was clean and easy to get too. As mentioned it...More

1  Thank James C
Response from Cathie J, Front Office Manager at Fairfield Inn St. Louis Fairview HeightsResponded 28 April 2018

Thank you for staying with us. I'm happy that my staff was able to provide wonderful service. We are under new ownership and expecting updates.

Reviewed 16 April 2018 via mobile

I am a marriott gold member and have been platinum so I've stayed in hundreds of marriott properties and this is by far the worst. On the positive side the staff is very helpful and are marking an heroic effort to accommodate guests in a...More

Thank gandjan
Response from Christopher H, General Manager at Fairfield Inn St. Louis Fairview HeightsResponded 17 April 2018

I am very sorry about the issues with your stay. We take all issues very seriously which is why we have already had our pest control company come to inspect your room. They did a thorough inspection and their report came back negative. They did...More

Reviewed 11 April 2018

We have stayed here several times over the past few years. They have been letting it run down for a while. The staff is still great, well most of them. We checked in on 4/8/18. Our room was hot and the bathroom was covered in...More

Thank Mel C
Response from Cathie J, Front Office Manager at Fairfield Inn St. Louis Fairview HeightsResponded 12 April 2018

I'm sorry that you did not enjoy your entire stay. We are under new ownership and expecting updates this year. I understand how frustrating it can be when room conditions are not what you expected. I'm glad that you were able to enjoy your stay...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$99 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (12)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Phillip J
17 June 2018|
AnswerShow all 2 answers
Response from gandjan | Reviewed this property |
I stayed there in April with no signs of renovations. Avoid, avoid.
0
Votes
Room Tips
"top floor so not hear people"
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"go stay somewhere else if you want a good room!"
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"Don't rely on pictures. Call the hotels you book to ask when the renovated last"
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"As far away from freeway as possible"
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