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Comfort Suites

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147 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Merzig, Germany
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

I have chosen comfort suites several times on my trips and therefore also checked in at this location. However, it was not only the most expensive one I have stayed but also the worst. The first room we got was unacceptable. The bathroom was dirty, and in the sleeping room there was some millimeter of dust on most of the... More 

Helpful?
Thank Big D O
FVHComfortSuites, General Manager at Comfort Suites, responded to this review

I do apologize again as we are in the final phase of our renovations here. I am glad that the front desk could provide you with a different room. As I stated on your departure we do have a pest control company come in on a regular basis to spray for common insects. We hope you will visit us again... More 

Level Contributor
5 reviews
Reviewed 10 October 2016

Brief stay at this hotel for College visit in the area. Too start our room had "stink" bugs all in the windows and in the A/C unit etc. When we told the Manager she said she could move us to a room but we would probably have the same problem. Which I believed to be true since you saw the... More 

Helpful?
Thank Angela M
FVHComfortSuites, General Manager at Comfort Suites, responded to this review

We apologize that you were here during the time that the "stink bugs" plague the entire area here. We and our sister hotels have had to battle them the past few years. Even though they are harmless we do have pest control come in and spray often. I apologize for the pool being down as we have just had it... More 

Smyrna, Tennessee, United States
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2016

Second stay at this property. Nice rooms, clean. Convenient to downtown. Lots of food options nearby. You can walk to a Red Lobster. I needed a place to relax on the last day of a long trip. This place fit the bill.

Helpful?
Thank RegularTraveler_13
Springfield, Illinois
Level Contributor
7 reviews
5 hotel reviews
Reviewed 2 October 2016

The comfort suites chain is always my chain of choice. The rooms are spacious and the beds are always comfortable. I don't really get out much when I am on business, so I appreciate the in room microwave and refrigerator. There have also, always been good restaurants nearby. The staff has always been pleasant and helpful. I stay at this... More 

Helpful?
Thank tracie0427
Omaha, Nebraska
Level Contributor
282 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 September 2016

Staff needs trained better, hallways were dusty and not super clean. I felt beds were soft and horrible. I know they are remodeling hope beds are next. just nothing good about the place stay somewhere else

Helpful?
Thank AngryBirdMSP
Poinciana, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016

We spent a couple of nights here and for the most part, it was very enjoyable. This is a great location for shopping and eating out. The service was prompt and friendly. The room was comfortable. The Internet was fast. The fitness room was stocked with free weights and a bench. The pool seemed very clean in spite of other... More 

Helpful?
Thank Mark S
Wildwood, Missouri
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 August 2016

This hotel exceeded our expectations! We travel frequently and usually comment on our experience with Trip Adviser. Our expectations are not easily exceeded. First, the front desk allowed us to check in much earlier than expected and this was much appreciated! Second, she was friendly, and third, she upgraded us to a whirlpool suite (again, much appreciated because we golfed... More 

Helpful?
Thank Robert R
Level Contributor
5 reviews
Reviewed 23 August 2016

This hotel has just been remodeled and rooms were very large. They now give out a drink and snack to members. Staff was very friendly and far enough from the hi way it wasn't noisy. Plenty of places to eat nearby.

Helpful?
Thank Mary M
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 August 2016 via mobile

My husband and I stayed here two nights while visiting the Arch in St Louis. Great location. Close to restaurants. We rode the metro link into into St Louis which was only a few miles from the hotel. Our room was very nice and remodeled. There was no work going on in hotel. So I suppose it is all done.... More 

Helpful?
Thank 2014tay
Akron, Ohio
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2016

It was under construction but it was clean and not crowded. The only problem was that breakfast was not great. The waffles didn't get cooked all the way and most of the food that was premade was cold. I loved that I was able to take coffee to go though

Helpful?
1 Thank Diana D

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Region: United States > Illinois > Fairview Heights
Price Range: €88 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here they have a bug problem!”
 of 5 bubbles 83AngelaM83, 10 Oct 2016 | Read review
“I prefer the 2nd floor”
 of 5 bubbles tracie0427, 2 Oct 2016 | Read review
“We enjoyed a whirlpool suite.”
 of 5 bubbles robertrV5449PC, 29 Aug 2016 | Read review
“Don't stay near the pool”
 of 5 bubbles Dreusmom, 30 Jan 2016 | Read review
“Even numbered rooms face the back of the hotel, which gives a view of classic Illinois farm life - including cows, barns, etc.”
 of 5 bubbles pastorrob7, 1 Dec 2014 | Read review
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