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Four Points by Sheraton Fairview Heights

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Traveller (37)
Room & Suite (49)
Dining (2)
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Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(54 reviews)
“breakfast buffet”(15 reviews)
“small bar”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)
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LanguageEnglish
113
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55
24
11
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All reviewsfront deskbreakfast buffetsmall barlobby areabeds were comfortablea great stayst louisvery nice hotelconferenceinterstatebellevillemicrowavecomfortermoviecouponchain
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11 - 15 of 307 reviews
Reviewed 16 September 2017 via mobile

O stars for management. They had the opportunity to get a good review but they were not willing to help me on a accidental double booking. Now I will never stay at this property again. The property is realistically a 2 star hotel. Needs improvements...More

Thank 1GlassProBranson
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 20 September 2017

Thank you for your candid feedback. I'm disappointed to hear your experience with us was anything less than outstanding. Please feel free to contact me directly if you would like to discuss the booking error. I would like to find a solution to any issues...More

Reviewed 28 August 2017

Conveniently located right off of I-64. Very professional staff, fresh cookies at check-in. Lobby bar and restaurant. Room was amazing and incredible sushi right across the parking lot! They have a great pool and gym.

Thank 780Globetrotter
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 31 August 2017

Thank you for the great feedback. We're happy to hear you enjoyed your stay & hope to see you again soon. Happy travels to you & yours!

Reviewed 17 August 2017 via mobile

Have to say those were the some of the best oatmeal cookies I've had! Really loved them. Hotel was good, not brand new but nice. Clean and well-lit, decent size room, comfy beds. Nice SPG recognition. Nearby to restaurants and shops (just across the highway)....More

Thank itpsd
Reviewed 30 July 2017

Stayed for one night - the location worked for my needs, so I have no regrets, but wish there had been another Starwood property close by. Some pluses, but lots of minuses. Was checked in by a young woman who was totally disinterested in the...More

Thank BettendorfTraveler
Reviewed 20 July 2017

My wife and I booked this by bidding on priceline.com. We got a good deal...not a great deal. At first, we thought that it was a great deal because it was a Four Points by Sheraton. Upon arriving we realized it was just a "good...More

Thank TJ25504
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$109 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (49)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Catherine B
2 March 2017|
Answer
Response from Tim V | Property representative |
Our pool is open until 10pm each evening.
0
Votes
himanshu p
22 February 2016|
AnswerShow all 4 answers
Response from Armywarrior1234 | Reviewed this property |
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
0
Votes
eduardo g
22 June 2015|
AnswerShow all 4 answers
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
0
Votes
Room Tips
"We were on the 4th floor and although we heard some noise it was not disturbing."
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"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
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"Microwave and refrigerator on request however standard in suites"
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"request top floor"
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