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Four Points by Sheraton Fairview Heights

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289 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Fairview Heights
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Showing 288: English reviews
Reviewed 5 September 2016 via mobile

My husband, daughter, and I were overwhelmed by the outstanding hospitality provided by the following individuals: Sheri - Server in restaurant Cindy - Chef Ariel - Bartender. We've been fortunate to have travelled, a great deal,for pleasure. Between the three of us we've seen a great deal of the United States and Canada, Northern Italy and the South of France,(extensively),...

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Helpful?
Thank RoadRunner1444
Paragould, Arkansas
Reviewed 9 August 2016

Confession...my wife and I are big SPG fans. While we certainly enjoy the occasional St. Regis or Westin stay, our budget often leads us to the lower price segment of the great SPG lineup of hotels. Our favorite affordable hotel is FOUR POINTS and the one in Fairview Heights is a great one. Mr. Timothy Vogt (General Manager) and Joaquin...

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Thank ArkansasMinister
Joaquin R, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

I want to say thank you for you honest feedback about your previous stay with us here at the Four Points by Sheraton St. Louis/Fairview Heights. We were delighted to have you and your wife stay here with us, and also have the two of you celebrate over 30 years of marriage was an absolute honor. I want to thank...

Manhattan, Kansas
Reviewed 5 August 2016

Stayed at this hotel on a quick stay in St. Louis. Doug the bartender was really busy but still very attentive and made sure to ask every person in the restaurant what they were there for. He anticipated needs like making sure a split meal came out on two plates or offering to check on altering the drink promotion to...

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Thank Mollie B
Southern California
Reviewed 2 August 2016

We booked a King Suite for two nights. Although the size of the room was acceptable, the sleeping area was not private and the bathroom was small. WIFI was strong, but not password protected. The breakfast buffet was disappointing and the eating area was understaffed (ran short of food items and coffee, tables not cleaned, food on the floor). We...

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Thank Happy0nes
Chicago, Illinois
Reviewed 22 July 2016 via mobile

I try and stay here when I visit Belleville because of being set back from the highway but also having good access. Rooms are clean and staff are pleasant. I was there on a day when the temperature was 98 outside. While my room was cool, it was not that cool in the lobby check in area due to doors...

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Thank Raphael L
Tim V, General Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for the great review! Indeed, we've been putting our AC units through their paces during the heat wave and we appreciate your patience and understanding. Hope to see you again soon. Thanks again!

A TripAdvisor Member
1 review
Reviewed 21 July 2016 via mobile

Had fun... Very clean, maid service was excellent... Recommended for all family stays... A little on the outskirts of STL but hwy is close enough to hop on and get wherever you need to go!!! Hope you enjoy as much as we did.

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Thank A TripAdvisor Member
Brooklyn, New York
Reviewed 17 July 2016

We arrived and they told us they upgraded us, the room was beautiful and super spacious and clean. Everything our previous night in the Clayton Plaza Hotel didn't have. After about half an hour there was a severe storm and the power went out in the whole town! The hotel was super nice and accommodating and apologetic. They handed out...

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1Thank 240chanas
Tim V, General Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thanks for the kind words & for your patience during the unexpected power outage! Hope to see you again soon during calmer weather. Thanks again.

Cincinnati, Ohio
Reviewed 12 July 2016

I'm originally from the area. So looking for hotels to stay when I go home to visit. This hotel was nice. Parking lot has no lines and check in was slow. Had a couple issues with toilet and rooms could be updated. But service was good and I would consider staying here again. Sleep quality was bad for me, didn't...

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Thank KLM1914
Southeastern Illinois
Reviewed 10 July 2016

I just spent one night this trip, but have been here before. The staff is exceptionally friendly and helpful. The hotel is clean and well maintained. It is much nicer than most of the other hotels in the area, some of which I've also stayed at. Breakfast is not included, but there is a very nice breakfast buffet for $10....

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Thank sue2010_12
Reviewed 10 July 2016 via mobile

Went for memorial service. Hotel was nice. Built in 2003 so still had newness about it. Front desk was very courteous and helpful. Rooms clean. Only critique -no frig. Would definitely stay again!! Great location - off highway and tons of restaurants.

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Thank SOFIA A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Shopping, dining, entertainment and more are at your fingertips when you stay at the Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis ... more   less 

Additional Information about Four Points by Sheraton Fairview Heights

Address: 319 Fountains Pkwy, Fairview Heights, IL 62208-2044
Region: United States > Illinois > Fairview Heights
Price Range: €101 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Fairview Heights 3*
Number of rooms: 120
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Also Known As:
4 Points By Sheraton Fairview Heights
Four Points By Sheraton Fairview Heights Hotel Fairview Heights
Sheraton Fairview Heights
Four Points Fairview Heights
Fairview Heights Four Points
Fairview Heights Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Fairview Heights staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Fairview Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Microwave and refrigerator on request however standard in suites”
 of 5 bubbles trishoneo, 7 Jul 2016 | Read review
“request top floor”
 of 5 bubbles mrs1122, 4 Jun 2016 | Read review
“Ask for a room at the end of the hall to minimize the noise from the hallways disturbing you.”
 of 5 bubbles pbewing, 23 May 2016 | Read review
“Not sure we were stuck with what we had even after requesting something else”
 of 5 bubbles amberjo2000, 19 Apr 2016 | Read review
“The accessibility rooms are excellent with extra rails throughout the bathroom. Roll-away beds are available. Room 338 is wonderful!”
 of 5 bubbles cyberdiva1908, 11 Apr 2016 | Read review
5 of 5