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Holiday Inn Chicago North Evanston

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492 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Mt. Carmel, United States
Reviewed 22 March 2015

I have had a very positive stay at this hotel. Wish every room had a mini fridge and microwave though. Very pleasant staff! Only wish the breakfast was a little more appetizing. Beds were very comfy. Would recommend to others.

Review collected in partnership with Best Western
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Helpful?
Thank Wayne H
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you so much for sharing your recent review! Your comments are very important to us and we value your feedback. Our staff is always trying to make each guest stay enjoyable and relaxing. As we move through our renovation, we are making some exciting changes to the hotel which includes a renewed breakfast area and offerings. We thank you...

Indianapolis, United States
Reviewed 20 March 2015

We were going to Chicago for a concert and wanted something convenient for transportation. Although a ways off the highway this property wasn't that difficult to reach. It is right next to the CTA and worked out great for our purposes. For Chicago the hotel rate and parking fee were excellent. As always Best Western delivered when it comes to...

Review collected in partnership with Best Western
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Helpful?
Thank Charles M
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! Sharing your experience with our location helps us to continue to better our services to all our guests. We thank you for your recommendation...

niagara falls, Canada
Reviewed 19 March 2015

i enjoyed the hotel the pillows were comfortable the washrooms were clean and the area was enjoyable, i will stay here again, there was irish pub a 5 min walk away with live music, the food was good and music enjoyable, the area was safe feeling went for long walk

Review collected in partnership with Best Western
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Helpful?
Thank Don S
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you...

Greer, SC
Reviewed 17 March 2015 via mobile

We stayed three nights at the Best Western University Plaza. I liked the location of the hotel and overall it was quiet. The front desk staff was extremely friendly!! I requested a skyline view of Chicago prior to arriving and it was a lovely view. The bed was very comfortable and the bathroom was spotless. The carpeting could have been...

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Helpful?
Thank Kathy W
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

We appreciate your feedback in regards to the friendliness of the staff as we do our best to provide great service to each and every guest. The view of the city and lake is spectacular and we are happy you enjoyed it as well. I would like to apologize for the day the housekeeping staff missed your room and I...

amherst, United States
Reviewed 17 March 2015

The hotel, on the edge of Northwestern University, is convenient to the "L" train and many interesting restaurants and shops. The staff are very welcoming, friendly and helpful. Breakfast, included with the stay, is quite good and served in a large and comfortable room. The hotel itself is dated and although well cared for, a bit worn. The rates were...

Review collected in partnership with Best Western
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Helpful?
Thank Dennis C
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Than you for your comments regarding the staff and breakfast offerings. As we work through our renovation, we do our best as team to ensure each guest has a great stay by providing an experience that you will remember and want to come back to experience again. Having the local restaurants and "L" nearby just enhance what we have to...

Evanston, United States
Reviewed 15 March 2015

I have stayed at this hotel at least 8 times in the past year, almost once a month sometimes 2 nights. The customer service is excellent. They will bend over backwards for you and those that help at breakfast the same. They are really super nice!!! The beds are excellent. For the price in Evanston the rooms are on the...

Review collected in partnership with Best Western
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Helpful?
Thank Kim B
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for your kind words about our staff and accommodations. We strive to provide the best service possible when it comes to our guests. As you mentioned the furniture in the rooms, we are in the process of replacing everything as we move through our renovation, an exciting process as you know. As a repeat guest, we thank you...

Boston, Massachusetts
Reviewed 17 February 2015

I'd say it is all about the price you can get. If this hotel costs the same as the others near Northwestern U, I'd say go with the Hilton. But we got a great price online and were delighted. Yes, the hotel is in the process of renovations, but we didn't hear a peep and weren't affected in any way....

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1Thank Traveller22222
BestWestern1501, Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your feedback regarding your recent stay at Best Western University Plaza! We are happy you enjoyed your stay at our hotel and found your guest room so be so comfortable. We are still in the process of our renovation, and there will be more exciting updates made to both the interior and exterior of the hotel....

Menlo Park, California
Reviewed 16 February 2015

The Best Western University Plaza is a great find. It is close to Northwestern University. Our trip was to visit my mother in a nearby retirement home. The entrance area is a "weather proofed" which makes it not very attractive entry but it definitely keeps those lake winds from blowing in the lobby. The lobby area is dark but the...

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Helpful?
Thank Sara S
BestWestern1501, Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your recent stay at Best Western University Plaza! Your business is very important to us and we value your feedback. Thank you for your great comments about our front desk team members and your guest room! By telling us what you liked about your stay and how we can improve, you are helping us deliver a...

Dallas
Reviewed 9 February 2015

The Best Western University Plaza is convenient to Northwestern, which is a definite plus for me since I was visiting my son who is a student. The price is also very good compared to other hotels in the Evanston area, but upon entering the hotel I understood why it is less expensive. The hotel is in need of some major...

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Helpful?
Thank Adoublem
BestWestern1501, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for feedback regarding your recent stay. As you mentioned, we are in the middle of a renovation and are very excited about the new features and look of the upcoming completed project. As to the "aliens in the night" snow removal, we did experience a recent blizzard -the 5th worse snow storm in Chicago's history which gave us...

South Lyon
Reviewed 9 February 2015

This is a comfortable hotel with a professional staff that we highly recommend. We did not have any problems with our stay. We stay at this location when we visit our son in Chicago on a regualar basis. We have other options of places to stay, but we have never had a problem with this hotel, and we are comfortable...

Review collected in partnership with Best Western
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Helpful?
1Thank Marion E
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your feedback about your recent stay at our property! We are very happy to hear you come here often and enjoy our staff! If I can be of assistance in the future, please don't hesitate to contact me at 847-491-6400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore, just four blocks away from Lake Michigan and Northwestern University and close to downtown Chicago sightseeing, tours, museums, restaurants and shopping. This state-of-the-art Hotel features special in room amenities such as Free High Speed Internet Access, Microwave and Refrigerator, 37" Flat Panel LCD TV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our Outdoor Swimming Pool (seasonal), Business Center, Wireless Internet Access in all public areas and Fitness Center. Points of Interests:Companies: Rotary International, Leapfrog Online, ZS Associates Hospitals: Evanston Hospital Universities: Northwestern University (NU), Kellogg School of Management Local Attractions: Northwestern University, Baha'i House of Worship, Navy Pier, Wrigley Field, Shedd Aquarium, Art Institute of Chicago, Willis Tower. The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Stay Smart at the Holiday Inn Chicago North-Evanston! ... more   less 

Additional Information about Holiday Inn Chicago North Evanston

Address: 1501 Sherman Ave, Evanston, IL 60201-4416 (Formerly University Plaza Hotel)
Region: United States > Illinois > Evanston
Price Range: €93 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago North Evanston 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Best Western University Plaza Hotel Evanston
Best Western Hotel Evanston
Evanston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago North Evanston staff and other travellers.
5 questions
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Chicago, Illinois
Evanston, Illinois
over a year ago
Cincinnati, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Chicago North Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to ask for a room away from the rail (high speed) tracks.”
 of 5 bubbles Philly022, 8 Mar 2017 | Read review
“southeast side rooms likely quieter”
 of 5 bubbles n0rm216, 26 Feb 2017 | Read review
“Trains go by 24/7 which did not bother us but if it bothers you, ask for a higher floor.”
 of 5 bubbles Fredturtle42, 4 Jan 2017 | Read review
“Rooms with view on the rail track should be avoided”
 of 5 bubbles ala506, 20 Dec 2016 | Read review
“rooms facing north or east for better views”
 of 5 bubbles aptao55, 1 Nov 2016 | Read review
5 of 5