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Hilton Garden Inn Chicago North Shore/Evanston

GardenInn.comUS$262*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Chicago North Shore\/Evanston
Hilton Garden Inn Chicago North Shore/Evanston
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656 Reviews from our TripAdvisor Community

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Showing 644: English reviews
woodbury, United States
Reviewed 2 May 2016

I stay at the Hilton in Evanston every time I come to Northwestern. Fantastic place, fantastic staff and the accommodations are perfect! Thanks to everyone that makes my stay there feel like home. Richard

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Thank Richard P
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Richard P, Thank you very much for choosing the Hilton Garden Inn Chicago North Shore/Evanston as your hotel of choice when you come to visit Northwestern University. We take pride in our facilities, our staff, and our service but more importantly, we love to take care of our guests. Thank you for your continued loyalty and if there is anything...

Bay Shore, United States
Reviewed 2 May 2016

Every one at the hotel was super nice and friendly. Every employee I came across greeted me and said hello. The rooms are clean and the breakfast was delicious. The service starts from the moment you enter the building. We had a meeting there for 3 days and the meeting space was excellent. The staff managing the meeting were prompt...

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Thank Shawn H
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Shawn H, Thanks you very much for your kind words! We take pride in being one of the premier hotels on the north shore and we believe that it is our service that makes us stand out. We have a tremendous staff here and they all take the job of "providing our guest with an exceptional experience", very seriously. We,...

Newark, Delaware
Reviewed 30 April 2016

I was here for a local business trip. I stayed for 4 nights. The staff was very cheerful and nice. Everyone seemed to want to help with anything that was needed. The parking is in a building next to the hotel, but you have to go outside to get to the parking garage.

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1Thank Deligirl18
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Deligirl18, Thank you for your gracious feedback! We are so glad that you chose the Hilton Garden Inn Chicago North Shore/Evanston as your hotel while you were in town on business. We have a great staff here and we are glad that you enjoyed your stay while you were a guest at our hotel. Thanks, again, for your feedback and...

Toronto, Canada
Reviewed 29 April 2016

A great hotel with friendly staff and close to Northwestern. We'll definitely stay here again. An easy walk or short shuttle to campus. All the amenities you need include a fitness center , bar and restaurant. Great service.

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Thank Daniel D
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Daniel D, Thank you very much for your gracious feedback! We are so glad that our hotel was able to provide you with everything that you needed while visiting Evanston/Northwestern University. I means a lot to us that you enjoyed your stay; especially the fact that you will be coming back to stay with us again! It is customers like...

NJ
Reviewed 27 April 2016

My top choice in Evanston. Central location in this great University town, near everything. Clean, modern, excellent fitness center, though small. In-room refrigerators, which I love. Major parking facility next door. Easy walk to all Evanston eateries. Very reasonable rates. Recommend highly.

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Helpful?
Thank Jnjtiger
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Jnjtiger, Thank you for the feedback and for the strong recommendation! We strive to be the #1 hotel on the North Shore and we are extremely glad that we are your top choice in Evanston! We appreciate your continued loyalty and thank you, again, for choosing the Hilton Garden Inn Chicago North Shore/Evanston to be your premier hotel in Evanston.

Camby, Indiana
Reviewed 27 April 2016

I expected excellence and got just okay. The bed gave me a back ache. The parking should be free to guest for what we are paying. The menu promised one thing but delivers something else. It was jus okay.

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1Thank 45christianac
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

45christianac, I, sincerely, apologize that your stay with us was "just okay". Our goal is always to provide exceptional service to all of our guests. We failed to meet our goal when you were a guest with us and for that, I apologize. We will take your feed back, review it, and learn from our mistakes as our goal is...

Manning, SC
Reviewed 23 April 2016

I am often in Evanston on business. Although this property is not as close to where I have to go, it has a much better breakfast and other facilities. Rooms are nice and comfortable. Morning breakfast is very good. Meeting facilities are very nice too. I would definitely stay here again. I will note that parking may be an issue...

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Helpful?
Thank PaxvilleBoy
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you very much for your gracious feedback! We are so glad that you have chosen the Hilton Garden Inn Chicago North Shore/Evanston for both your work and personal needs. In regards to parking, we share a garage with the City of Evanston and it is just steps away from our front door. Thank you again for your gracious comments...

Evanston, Illinois
Reviewed 22 April 2016

It is located within easy walking distance to campus and lots of dining options. The Jr King suite I stayed in was clean and spacious. My only concern was that the complimentary Internet was pretty slow.

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Thank paulvK8997QV
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you for your gracious comments. Your feedback is valuable to us as that is how we can improve. We have taken steps, recently, to boost our complimentary Internet speed, so this should be much better when you return. Thank you for bringing that to our attention and thank you for choosing the Hilton Garden Inn Chicago North Shore/Evanston while...

Reviewed 21 April 2016

Can hear conversations and activity in the connected room. Avoid if you want to get sleep at night and not be dependent on whether or not there are occupants in the next room. The heater also did not work and with the spring weather being unpredictable this was a problem. My wife is now sick after our stay here.

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Thank Brent G
James D, Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Dear Brent G We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

Ann Arbor, Michigan
Reviewed 20 April 2016

We stayed here for one night on our way from Michigan to St. Louis as we wanted to pick up our daughter who lives in the area. It was definitely a "happening place" with music going on and a lot of people dressed up for a big event. Our room was compact but clean and nice. The bed was very...

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Helpful?
Thank lisa2015a2
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you very much for your comments! We are glad that you chose the Hilton Garden Inn Chicago North Shore/Evanston hotel as your "midpoint" on the way to St. Louis. We are also very happy that you enjoyed your stay while you were here. Whenever you are back in the area to visit your daughter, please stay with us again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University and minutes from multiple large corporations, our comfortable Evanston hotel is the perfect choice for students, families and business travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201-3136
Region: United States > Illinois > Evanston
Price Range: €154 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, Hotwire, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelsClick, HRS and HotelQuickly so you can book your Hilton Garden Inn Chicago North Shore/Evanston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago North Shore/Evanston staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Chicago North Shore/Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel does have accessibility, no good views”
687donm, 16 May 2017 | Read review
“best in class in this area”
bharathramv2016, 1 Mar 2017 | Read review
“At the heart of downtown Evanston”
791nickk, 22 Feb 2017 | Read review
“The junior suites are very bright and away from the hall traffic.”
ArtJV, 29 Dec 2016 | Read review
“Make sure to ask for a room close to the elevator. Elevators are extremely slow and only two so a low floor is preferable as well.”
710joea, 26 Nov 2016 | Read review
5 of 5
GardenInn.com
US$262* /night
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Orbitz.comUS$262
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Prices are for 1 room, 2 adults
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