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Extended Stay America - Chicago - Elmhurst - O'Hare

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Traveller (30)
Room & Suite (30)
Dining (1)
Overview
  • Excellent33%
  • Very good29%
  • Average17%
  • Poor7%
  • Terrible14%
Travellers talk about
“instant oatmeal”(2 reviews)
“hear cars”(2 reviews)
“safe location”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Chicago - Elmhurst - O'Hare
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Offers from Extended Stay America - Chicago - Elmhurst - O'Hare
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (118)
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34
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16
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LanguageEnglish
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All reviewsinstant oatmealhear carssafe locationkitchen areastaff was friendlybreakfast barchicago areaesachecksfidowntownratesfreeway
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1 - 5 of 114 reviews
Reviewed 2 weeks ago via mobile

This place was a nightmare from start to finish. There was trash and laundry lying in the halls. When we finally found a front desk person (usually not available) and our room, the room was obviously not cleaned after the previous guests left. We managed...More

Thank Mary G
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 2 weeks ago

Mary, a well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

Hotel's Favourite
Reviewed 26 October 2017

Great Service I like the way the front desk checks you in, very quite to sleep , the only thing I don't like is that haves no breakfast BAR JUST A TO GO I THINK OTHER THAN THAT IT WAS A PERFECT STAY....More

Review collected in partnership with Extended Stay
Thank Wanda R
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 27 October 2017

Wanda, thank you for including Extended Stay America in your travel plans. We are pleased to read you enjoyed the service delivered by our front desk associates and got a good night’s sleep. Also, we have taken a note of your feedback in regard to...More

Reviewed 25 May 2018

The hotel is clean and the staff is friendly and helpful. My room was spacious but a little musty smelling, but I could open the window and air it out. It is close to a freeway so you hear cars in the distance all the...More

Thank K2018OntheGo
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 26 May 2018

Thanks for evaluating your stay. We are glad to read you to read you liked the cleanliness of your room and the outstanding service provided by our staff. However, we are sorry for the problems you experienced while being here and regret the inconvenience it...More

Reviewed 2 January 2018

Hotel was fine but I specifically booked a smoking room and there was not one available when I checked in. I did not like having to go to my car everytine since it was freezing cold outside. I would have booked a room at another...More

Review collected in partnership with Extended Stay
Thank moi808
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 3 January 2018

Thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you were impressed with our property and that you found us to be a great value. It was a pleasure having you both as our guest, and we look...More

Reviewed 2 January 2018

Good solution for a reasonable price and many amenities, I have used this place before and will definitely use it again in the future if needed. We got everything we asked for and made it a happy stay.More

Review collected in partnership with Extended Stay
Thank vasileiost2018
Response from 00esa, Manager at Extended Stay America - Chicago - Elmhurst - O'HareResponded 3 January 2018

Vasile, thank you for staying with us again and making Extended Stay America your home away from home. We are pleased to read we met all your expectations for a delightful stay and that you found us to be a great value for the price...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$72 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$72 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (30)
Room & Suite (30)
Dining (1)
Questions & Answers
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Room Tips
"Awful front desk staff"
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"make sure you state in reservations the amenities you want before checking in"
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"higher floors have nice view"
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"Stay somewhere else!"
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