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Arrived at 9 pm and reserved rooms were not available. No alternatives were offered by front desk clerk. We squeezed our family of 5 onto fewer beds in smelly smoking rooms. Terrible. Manager was unresponsive to our complaints. Really disappointing stay and usually find Motel...More
Response from 6Team, Brand Experience Team at Motel 6 Elk Grove Village - O'HareResponded 3 days ago
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may...More
Convenient to the airport. Clean and quiet. Nothing fancy, but perfectly fine before or after a flight. There is a workout room with 2 treadmills and one elliptical machine. They have coffee all day long. Shuttle drivers are friendly and helpful.
This is the best overnight stay that your money can buy. Amenities are basic but clean. Communication about shuttle pick-up from O'Hare to the airport could be communicated better. But all frustration is washed away with the warm welcome of the front desk staff. The...More
Some huge advantages: Being able to leave a car there by a small daily fee. A free ride back and forth from the airport, although it is a little difficult to walk to where rides are picked up from O'Hare. Consideration on the part of...More
I stayed here 2 days before my flight. It was cheap, only $40/night with morning coffee and hotel shuttle. Convenient for travelers on a budget! There is a Subway, Dunkin' Donuts, and Burger King within walking distance.
Response from Vanellus01 | Reviewed this property |
It didn't seem close to anything at all! We had a hire car, so no problem, but don't expect to walk anywhere from the hotel. c30 mins to airport, longer to downtown. Also note that I had a terrible experience with very rude... More
It didn't seem close to anything at all! We had a hire car, so no problem, but don't expect to walk anywhere from the hotel. c30 mins to airport, longer to downtown. Also note that I had a terrible experience with very rude front desk staff; I would not recommend it, but it was cheap.