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Best Western O'Hare/Elk Grove Hotel

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Traveller (24)
Room & Suite (17)
Dining (2)
Overview
  • Excellent26%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
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Additional information
Offers from Best Western O'Hare/Elk Grove Hotel
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Offers from Best Western O'Hare/Elk Grove Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)
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365 results
Traveller rating
100
108
74
39
44
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LanguageEnglish
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100
108
74
39
44
Show reviews that mention
All reviewsthe shuttle driverflight attendanthot breakfastgreat parkpark flybusiness centerwafflesreturn flightbed was very comfortableo'hare airportwhite castlefree breakfastclean roomsbreakfast itemsexercise roomclose to the airportparking lot
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1 - 5 of 365 reviews
Reviewed 2 days ago via mobile

Stayed one night with my son & his wife (2 rooms) the night before I was flying back to UK. Really good hotel, good staff, great room. Very comfy bed, all amenities. Would have liked a bottle of water in room complimentary & didn’t know...More

Thank bellablue49
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded yesterday

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and have shared them with our team. We are very proud of our hotel and the services we provide, and...More

Hotel's Favourite
Reviewed 12 February 2018 via mobile

Stayed at this property four nights. It had been a very long time since I staying at a Best Western property. Was a very nice property! Wonderful room and very comfortable bed and the staff was excellent! I made a call to the hotel just...More

Thank Ron780
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 21 February 2018

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such detailed, wonderful comments regarding the staff and our hotel. We are very proud of our hotel and our staff, they are the key to an enjoyable stay for...More

Reviewed 2 days ago via mobile

Avoid this place. Shady management. Air conditioning wasn’t working in a hot Chicago weekend and I was offered only 20 percent for putting up with sweaty nights. Carpets are wet and musty smell everywhere. Sorry you guys can keep my 20 percent reimbursement and have...More

Thank Anwarul S
Reviewed 3 weeks ago via mobile

The hotel location is great. Shuttle service from Hotel to Airport is always on time; Shuttle service from the airport to the hotel is whole different story. The 2 times we called upon the shuttle, we had to wait around 2 or more hours for...More

Thank Mario M
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 3 weeks ago

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such kind remarks. On behalf of our staff, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff....More

Reviewed 18 May 2018

I stayed here on a quick business trip to the area. There is an airport shuttle, but it is a bit of a drive (roughly 20 minutes) to the hotel. The hotel is relatively clean. It is dated, but there have been some attempts to...More

Thank Harrifur
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 21 May 2018

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey. We accommodate many guests each evening, many of which are traveling for business purposes- and we try very diligently to make each guest's stay a pleasure. The typical 5 star hotel services...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$96 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (24)
Room & Suite (17)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Nia-T_197
20 June 2018|
AnswerShow all 3 answers
Response from Michelle S | Property representative |
You are required to be 21 in order to check into the hotel. A valid ID and credit card are required as well. Michelle S. Property Manager
0
Votes
Chris G
17 January 2018|
AnswerShow all 4 answers
Response from MarkJaci | Reviewed this property |
Just to the airport I think. There are restaurants within walking distance.
0
Votes
nancykelle102
12 November 2017|
AnswerShow all 2 answers
Response from Vladislav L | Reviewed this property |
Outside from the terminals you will find the bus shuttle stop for all hotels is one in the line with either you go see the sign of your hotel!
1
Vote
Room Tips
"1st floor was fine for us."
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"None so far because I am too new."
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"Rooms away from the lift are quieter - people are leaving early for flights and congregate around the lifts..."
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"Think they are all about the same."
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