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Holiday Inn Chicago Elk Grove

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336 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago Elk Grove
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Showing 330: English reviews
Barton-upon-Humber, United Kingdom
Level Contributor
206 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 16 September 2016 via mobile

Everything in this Holiday Inn was clean and well kept. Asked for quiet room and got it despite it being near a busy road, it's set back a way so that helped. Didn't have breakfast so can't comment on that. Bar/ restaurant linked to hotel was good and had a nice vibe although the chicken tenders we had was pretty... More 

Helpful?
Thank Fromhome1
New Carlisle, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016

The staff seemed disinterested in dealing with customers. The website and their own brochures assure that your room will have a mini fridge and microwave. There were none in the room we were given. The rooms have been recently remodeled and they were OK with the exception of no fan in the bathroom which has caused BLACK MOLD to accumulate... More 

Helpful?
Thank luv2dsign
Kansas
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 September 2016

It appears that this building has an old part and a new part, or at least and old part and a more-recently-renovated part. The new part is quite nice -- the checkin area is sunny and modern, the restaurant is nice right off there. There is a lounge area that is large, spacious, sunny, and open. A small outdoor courtyard... More 

Helpful?
Thank prairiecode
Central Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2016 via mobile

We stayed because we had an early flight out. In our research it was more economical to stay here at a regular rate and park in long term airport economy lot than it would've been to get a park n fly rate. The lobby has been renovated as was the room we were assigned. They were nice but the hallways... More 

Helpful?
Thank Illinifan69
Chattanooga, Tennessee
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 August 2016

I selected this property due to its location to ORD (I had a 5;30AM flight) and the hotels at airport were asking for double the rate this property was charging. This is a recently remodeled Holiday Inn. The lobby area is new, open and airy with a large public area and outdoor garden. The room I was in was in... More 

Helpful?
1 Thank tbfltri8
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Sean... More 

Eufaula, Alabama
Level Contributor
72 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2016

I checked in on Sunday afternoon. The staff was friendly and very helpful. I stayed for 5 days. They are updating this hotel. While I was there the rooms received new light fixtures with the electric outlet to charge all our electronic gear. The rooms were very nice. The bathrooms were a little small. However, very functional. The WIFI was... More 

Helpful?
Thank Mack M
Chicoutimi, Canada
1 review
Reviewed 4 August 2016 via mobile

When we first arrived at the holiday inn Elk Grove village we were welcomed by the nighttime reception who loudly and proudly told everyone who had ears in the vicinity our room number. When we finally got to our room and unpacked our belongings we realized there were no curtains on the windows so we were able to experience waking... More 

Helpful?
Thank business126
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 July 2016

this is a nice hotel to stay in when going to Chicago. it is close to the city and O'hare Airport . The rooms were a bit dated but clean. Forwarded packages to this hotel and no one seemed to know where they were although I told them when they were received and signed for by hotel personnel?

Helpful?
Thank wonhappygirl
Jamil R, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jamil Rathore General Manager More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2016 via mobile

This hotel has great location but is in dire need of an upgrade. It can't compete even with the newer Holiday Inn Express properties in the Chicago area. New carpeting, bathroom fixtures and morning breakfast offered would improve its competitiveness.

Helpful?
Thank Dan N
Chicago, Illinois
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 July 2016 via mobile

My family stayed overnight to let our kids enjoy a nearby water park. Very clean and comfortable. Sean was very pleasant and helpful during check-in. Pool and fitness center were very well maintained. There is a mini arcade and by mini I mean 3 or 4 arcade games. Free wifi and parking. No breakfast or hot tub. There is a... More 

Helpful?
Thank TravelingKin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Region: United States > Illinois > Elk Grove Village
Price Range: €82 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travellers.
2 questions
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Mountain
over a year ago

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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good price and soft beds. near-ish to ORD airport”
 of 5 bubbles rened784, 22 Oct 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
 of 5 bubbles R9741EVkevink, 21 Oct 2016 | Read review
“inside rooms very quiet”
 of 5 bubbles LorraineP959, 3 Oct 2016 | Read review
“Ask for a room with no BLACK MOLD”
 of 5 bubbles luv2dsign, 13 Sep 2016 | Read review
“342 was a very quiet room”
 of 5 bubbles 45fayazn, 4 Nov 2015 | Read review
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