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Hotel room was ok and location is ok as well, it helps that prices is not that bad and it is still near the Ohare airport. Food and drinks at the bar is ok. Check in was a little crowded and there was only one...More
Response from Sean S, Front Office Manager at Holiday Inn Chicago Elk GroveResponded 21 November 2017
Thank you for taking the time in sharing your experience with us! We are glad to see that you enjoyed your overall stay. Again, thank you for sharing and we hope to see you soon.
The shuttle from and back to O'Hare was easy and convenient. The room was clean and comfortable, and the front desk staff at the hotel were friendly and accommodating. I travel frequently staying at either Holiday Inn or Marriott properties and I will put this...More
Response from Sean S, Front Office Manager at Holiday Inn Chicago Elk GroveResponded 9 November 2017
Thank you for taking the time in providing your feedback. In addition, we thank you for your nice comments regarding your overall experience with us. Again, thank you for sharing and we hope to see you soon!
From the moment we arrived Sean (front desk customer service) was attentive, polite and fun! He always addressed us by our name and whenever we passed by the front desk he asked if all was well and if there was anything he could do for...More
Response from Sean S, Front Office Manager at Holiday Inn Chicago Elk GroveResponded 1 November 2017
Thank you for taking the time to share your experience. We are very happy to see that everything went well. Thank you for your comments regarding the front desk staff. Your comments will be shared with them. Again, thank you for sharing and...More
The staff was very kind and helpful. They went out of their way to accommodate every request. My room outlets were broken fro:the wall. I stayed in a handicapped room and there was no space in the bathroom Flo rest any toiletries or anything. Unless...More
Thank Steven M
Response from Sean S, Front Office Manager at Holiday Inn Chicago Elk GroveResponded 24 October 2017
Hello Steven M,
Thank you for sharing your experience with us. After reviewing your comments I see there were a few concerns with your stay and for that I apologize. I will share your comments with our staff and ensure we correct the issues. Again,...More
Sean and Olga at the front desk are the best. They were happy to help with all my accommodations.
The breakfast was filling.
The pool was warm.
The room was superb and quiet.
We will be back the next time we fly out of Chicago.More
Thank Chris H
Response from Sean S, Front Office Manager at Holiday Inn Chicago Elk GroveResponded 5 October 2017
Hello Chris H,
Thank you so much for sharing your experience! It means the world to us when one of our guests have an experience that they deserve. We are very glad everything went as planned. Again, thank you for sharing and we hope to...More
Yes there are park & fly rates available. Normally park & fly includes 7 days of parking. If you book the best available rate we are able to charge $30 per 7 days with complimentary shuttle service starting at 6am.