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Holiday Inn Chicago Elk Grove

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Holiday Inn Chicago Elk Grove
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363 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Reviewed yesterday NEW

I've been to this hotel in early spring every year since 2012 and haven't ever been overwhelmed with joy but really never had anything negative happen. The stay this year was a bit underwhelming again and the catering/support staff for the conference seemed understaffed and disorganized. I booked a two double bed room at the conference rate and ended up...

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Helpful?
Thank Aaron D
Reviewed 1 week ago via mobile

I've stayed for a week, enjoyed dinner in the attached restuarant. Enjoyed a swim in the very large and warm pool. Abed at the front desk has been more than helpful, he's been enjoyable, pleasant and helpful. Thank you all!!

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Helpful?
Thank Matthew M
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Matthew M, Thank you for taking the time in offering your feedback. We are very glad to read that you enjoyed your experience and that Abed was helpful. Again thank you for your feedback, it means a great deal to us. We all hope to see you soon Matt!

Willowbrook, Illinois
Reviewed 1 week ago via mobile

The holiday inn staff and Amed are very accommodating and friendly, & always make sure our needs our met. The rooms and the hotel & the restaurant are very beautiful and clean. We always have an excellent time when we stay. Amed has been very friendly and gracious. I would definitely recommend this hotel for great service and to have...

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Helpful?
Thank janet2345
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear janet2345. Thank you very much for taking the time in offering your feedback. We are extremely happy to read that you enjoyed your experience with us! Again thank you for your feedback and we hope to see you soon!

Minneapolis, Minnesota
Reviewed 2 weeks ago

After being kindly greeted the hotel staff went beyond expectations to solve an issue that wasn't even their fault. My children enjoyed the pool & I appreciated the abundant comfortable seating options. We also made good use of the tables & chairs in the public space for games & snacks.

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Helpful?
Thank CH0702
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear CH0702, Thank you for taking the time in offering us your feedback. We are glad to see that you enjoyed your experience with us. Again thank you for your feedback and we hope to see you soon!

Eastpointe, Michigan
Reviewed 2 weeks ago via mobile

Great location; plenty of restaraunts in the neighborhood, and the mall is close by. Great staff; everybody was extremely friendly and helpful. The room was comfortable, clean, and quiet. The pool was the best hotel pool I have ever experienced - Crystal-clear and at a perfect temperature. Will stay again!

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Helpful?
Thank Jonathan H
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Jonathan H, Thank you for taking the time in offering us your feedback. We are very glad to see that you enjoyed your experience with us! Again thank you for your feedback and we hope to see you soon.

San Diego, California
Reviewed 2 weeks ago

Happened to book here for a business trip. The room was good and everything was a typical holiday inn standard. I remembered that their front manager was quite helpful and immediately help solved any problem. The breakfast is at the next door's restaurant. It was a hot breakfast which made the January Chicago much warmer.

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Helpful?
Thank Machilus
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Machilus. Thank you for taking the time in offering us your feedback. We are very happy to see that you enjoyed your overall experience with us. Again thank you for your feedback and we hope to see you soon!

Big Lake, Minnesota
Reviewed 4 weeks ago

I booked on their website for a King executive room with the park stay and fly program. The total came to $111 for the room and 14 days of parking. The room was fantastic but it was a little loud because several people in the hotel were have St. Patricks' Day parties. Large room, clean, comfortable bed. I know you...

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Helpful?
Thank Joshua B
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello Joshua B, Thank you for taking the time in offering us your feedback. We are glad to see that you enjoyed your overall experience with us. I apologize for other guests causing a noise disturbance during your stay. We do not promote parties in guest rooms which is why there is a bar/lounge attached to the hotel. I am...

Reviewed 4 weeks ago

.We were warmly greeted by the hotel staff who were friendly and very helpful. We stayed for business but enjoyed the adjoining restaurant and the hotel pool after working all day. I would recommend this hotel to anyone wanting a clean, comfortable room with a very high quality bed and bedding. Staff that is attentive to your needs.

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Helpful?
Thank Gloria K
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Gloria K, Thank you so much for offering your kind feedback. It makes us very happy to know that you enjoyed your experience. Again thanks for your feedback and we hope to see you soon!

Reviewed 5 weeks ago via mobile

The room was clean and the staff was friendly. We had a few hiccups with the IHG rewards system, but the front desk handled it with professionalism and in a quick manner. I would stay here again. The restaurant was full service and offered a good meal for a reasonable price.

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Helpful?
Thank Jeff W
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello Jeff W., Thank you very much for your feedback regarding your recent stay with us. We are very glad to see that your enjoyed your stay with us. Again thank you for your feedback and we hope to see you soon!

Reviewed 15 March 2017

Greeted by Sean, very helpful and friendly! Overall property well maintained, clean and in good order. All staff were friendly and over and above in service. Close to O'Hare and they have shuttle service to airport. Breakfast was outstanding best complementary you find. Restaurant connected to hotel Shelby Campbell's, no need to go anywhere, food very good, excellent beer selection...

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Helpful?
Thank John N
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello John N, Thank you for sharing your feedback regarding your recent stay. We are extremely happy to read that you had a great experience! Thank you again for your feedback and we hope to see you soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Region: United States > Illinois > Elk Grove Village
Price Range: €80 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were clean and comfortable, call the hotel for options”
957gloriak, 20 Mar 2017 | Read review
“Great place, try for the first floor if possible”
fct3434fct, 15 Dec 2016 | Read review
“good price and soft beds. near-ish to ORD airport”
rened784, 22 Oct 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
R9741EVkevink, 21 Oct 2016 | Read review
“inside rooms very quiet”
LorraineP959, 3 Oct 2016 | Read review
5 of 5