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La Quinta Inn Chicago O'Hare Airport

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461 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Chicago O'Hare Airport
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Showing 446: English reviews
Napa, California
Reviewed 14 November 2016

One of the worst hotels I have stayed at in the United States! I was put up there by United Airlines on August 16 as delays caused me to miss my flight. When I called the hotel at 1130pm to request a shuttle, I was told they had already sent the shuttle drive home and wished United would quit sending...

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Helpful?
Thank mary m
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

Thank you for taking the time to review our property. At LaQuinta we strive for service and cleanliness and are truly sorry that your experience was less than par when staying with our hotel. We will use this email in our trainings with our staff to insure optimum satisfaction for all of our guests.

Ewing, NJ, United States
Reviewed 11 November 2016

Warm & Friendly Hotel. Free shuttle from airport. Free Internet and breakfast. Perfect for layovers. Many Restaurants surround property including McDonald’s and White Castle.This Hotel was the best value for the price. You will not be disappointed.Very spacious!!!!

Review collected in partnership with La Quinta
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Helpful?
Thank cherylrl2016
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

Thank you for taking the time to review our property. We are absolutely delighted that you choose to give us such a positive review. Its customers like you that we love to welcome back again and again.

Sherrard, Illinois
Reviewed 9 November 2016 via mobile

Daughter was flying out early so arranged to go with her and have Aja pick me up at 615a. Followed his directions and then watched him drive right by. Had to wait another hour for him. DON'T TAKE THE SHUTTLE!

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Thank eyebiz
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

We value your opinions and concerns. Thank you for taking the time to review our property. We are truly sorry there was miscommunication with the shuttle service, we strive to be #1 in service and cleanliness. We will use your comments to better assist us in training of our staff.

Chicago, Illinois
Reviewed 2 November 2016

The room was clean and pretty. The personnel were really nice. The shuttle service was great because it helped me take my mother to the airport. Ajay was very accommodating and explained everything to us because I had to meet him back at a certain destination, after putting my mom on the plane. He was very kind and professional to...

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Helpful?
Thank madams162016
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

These are the comments we love to hear!!! Thank you for taking the time to review our property!! We hope that when you are back in the area you will come see us again.

Reviewed 2 November 2016

The hotel shuttle helped me by taking me to the airport in plenty of time to catch my plane. The driver, Ajay was very thoughtful and helpful. He showed me how I could save money by using the park and fly feature along with the hotel. He showed excellent customer service.

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Helpful?
Thank Masika A
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

We agree with you AJ excels at his job. We train our staff to be courteous and professional. Thank you for taking the time to show the world your great comments. We hope you will be staying with us on your return trip to Chicago.

Port Orchard, Washington
Reviewed 27 October 2016

Our flight arrived early but the hotel shuttle came right over for us. When we checked in, Hotwire had not reserved us the right room but Imtiyaz, aka "Ken", fixed us right up and got us what we needed.

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Thank sleith2016
Zury C, Manager at La Quinta Inn Chicago O'Hare Airport, responded to this review

We are delighted to hear the Kenny took care of you. Every guest that walks in our door is important. Thank you for being such a valued guest and please book directly with us on your return trip to Chicago.

Pittsburgh, Pennsylvania
Reviewed 25 October 2016

The hotel is in a great location if you are coming or going to the airport. And they have a great shuttle service that thankfully my family members were able to use as I had to leave before planned. One bedroom had two double beds and the other one had a king size bed. The beds were very comfortable and...

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Thank NLM72
Reviewed 19 October 2016 via mobile

Thank you Imtiaz (ken) front desk manager and Kim. Your customer service was impeccable. Thank you for making my stay a memorable one. Well done!!! All the way from South Africa. I would recommend this place for any traveller. The room were clean and if I travel again to the U.S.A. my first choice will be La Quinta. Breakfast wasn't...

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Thank Doggobone01
Reviewed 19 October 2016 via mobile

We stayed in this hotel 4 years ago and we loved it. Room was big, clean and comfortable. Therefore we went back to the hotel without any hesitation. It was a huge disappointment. We did not expect it to be as new as before as we understand that it had been 4 years since we last stayed there but we...

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Thank Shee Lee C
Marietta, United States
Reviewed 18 October 2016

This Hotel was dirty. I walked in and the room smelled like smoke and musk. I walked in the Bathroom and there was urine in the toilet. Also, the toilet was broken, would not flush. The tube was dirty and the shower curtain smelled bad.

Review collected in partnership with La Quinta
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1Thank Adam P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn Chicago O'Hare Airport

Address: 1900 East Oakton St, Elk Grove Village, IL 60007
Region: United States > Illinois > Elk Grove Village
Price Range: €62 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Chicago O'Hare Airport 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
La Quinta Inn o`Hare/Elk Grove Hotel Elk Grove Village
La Quinta Elk Grove Village
Elk Grove Village La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Chicago O'Hare Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were on a higher floor that worked for us”
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“great shuttle service, awesome house keeping,and a a responsive front desk”
 of 5 bubbles reeyapatel2003, 2 Dec 2016 | Read review
“Check out rooms amenities (lock,phone,carpet) before you unpack!”
 of 5 bubbles 181marym181, 14 Nov 2016 | Read review
“Best ever shuttle captain”
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