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Comfort Suites Elgin

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#4 of 8 Hotels in Elgin
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites Elgin
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101 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Ackley, Iowa
Reviewed 3 weeks ago

Check in was courteous. Being diamond members we were offered one drink and one snack even though there were two of us. Thought that was ridiculous. The hotel is conveniently located and easy to get to. The hotel property and interior were clean. Beds were clean and comfortable. Carpet could use cleaning. Bathroom grout was dirty and cracked in many...

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Helpful?
Thank IggysTravellers
Traverse City, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

This hotel is a wonderful find, especially for the price! Service and staff are excellent (thank you, Dave); clean and spacious room (with microwave and mini-fridge); great breakfast offering--and even a complimentary beer-wine reception. Beds are comfortable. Quiet area and easy location to find. Spent two nights there while visiting family nearby.

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Helpful?
Thank MJinTC
About Hotel's Favourite Review
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for your kind words regarding your stay with us. We aim to provide excellent service with clean and comfortable rooms to everyone from the leisure guest to our many corporate guests. We want you to feel as if you are at home. We look forward to your next visit with us.

Dover, Illinois
Reviewed 13 March 2017

This hotel had some very good points, and only a few down points. The staff was VERY friendly and the rooms are really clean and good sized. I believe this is a hotel that has been redone, so most of the room items are in good shape. The breakfast was very good. The eggs were actually real, the sausage was...

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Thank Andrea D
Gotzis, Austria
Reviewed 1 March 2017 via mobile

It's ok for a short (business) stop - you get all you need - breakfast is not made for europeans like everywhere in the us... best is the Rookies Bar near by - great greec salad and burgers... enjoy! Around the hotel is almost nothing but enough fir the short stay...

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Thank ConstantinAlexander
Reviewed 30 January 2017 via mobile

I was apprehensive about the price, but the customer reviews swayed me to take a chance. This is definitely the best deal for your dollar! Great staff and suitable breakfast for our needs. The hot tub was pretty busy when we checked in, so we didn't indulge, but all in all a great stay!

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Thank MSmaple0300
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to comment on your recent stay with such kind words. We do take pride in the customer service we provide. With the guest as our number one priority, we want your stay to be enjoyable and relaxing. Using our amenities or walking to one of the local restaurants add to relaxation as you don't...

Plymouth, Michigan
Reviewed 23 November 2016 via mobile

We booked a night here as we were traveling, only about an hour prior to arriving. Reception was attentive and friendly when we checked in. I believe the rooms have had a recent renovation. They were clean and comfortable. We only stayed ~12 hrs so didn't get to experience much. My husband did mention the shower pressure seemed low, not...

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Helpful?
Thank Heather R
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

We appreciate you taking the time to comment on your stay with us. The staff wants you to always feel welcome and comfortable especially after a long day traveling. Guest comments are important to us and are used to make any necessary improvements to ensure we offer an exceptional experience for all future guests. We hope you choose to stay...

Nicollet, Minnesota
Reviewed 13 November 2016

The staff were very professional. The room was comfortable and clean. Breakfast was filling and delicious. The location was convenient with other restaurants handy. Overall, this hotel is perfect for my annual stay in Elgin.

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Thank theguysm0m
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff we like to thank you for choosing us for your annual stay and your kind words about your recent stay. Our location does offer much to the leisure or corporate traveler. With I-90 close, but not too close for the highway noise, and right off Randall Road, we provide the traveler with easy ability to...

Louisville, Kentucky
Reviewed 30 September 2016 via mobile

My husband and I spent the night there last night. We were very impressed. The price was right and the place was clean, well decorated and all the staff was kind. Free breakfast was good and the wifi was good. No complaints at all! Very comparable to Hampton Inn, but cheaper.

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Thank Nancy B
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for your kind words regarding your stay. Your words serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

Reviewed 7 September 2016

We spent 2 nights here, the beds are excellent, rooms have a small refrigerator, microwave and in-room coffee. Free, hot-breakfasts help with minimizing travel expenses. Our first night was sleepless, due to extremely loud and rowdy other guests that were up all night partying in the room next to us and out in the hall. The next night was nice...

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Thank Ronda G
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff, I would like to thank you for sharing your comments from your stay with us. We strive to make everyone's stay pleasant and comfortable. The staff is always available for assistance whether its for directions, recommendations, or to help make your stay more pleasant.

Chicago, Illinois
Reviewed 23 August 2016

We stayed 1 night in August 2016. We had a room on the first floor, it was fine. The wallpaper was peeling a bit, but the room was clean and the bed was relatively comfortable. The only complaints we had were that when we returned at night, there was no where to park. We had to park across the street...

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Helpful?
Thank amoo8280
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to review our hotel. On behalf of the hotel I do apologize for the parking and breakfast issues. Your concerns have been shared with the General Manager. Your comments will be used to help improve the service we provide in efforts to make everyone's stay more enjoyable.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites is committed to your success. You can spread out in our oversized rooms with separate sleeping and living areas. Most rooms include a full size pull-out sofa bed and all rooms provide a refrigerator, microwave, in-room coffee maker and free high speed internet access. Throughout our hotel you'll experience Breathing Room - our 100& Smoke-Free policy.In the morning, you'll enjoy our complimentary Your Morning Breakfast full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Our breakfast includes eggs, meat, yogurt, fresh fruit, cereal and more...including your choice of hot waffle flavors. If you're leaving early, a Grab & Go bag is available two hours prior to breakfast. ... more   less 

Additional Information about Comfort Suites Elgin

Address: 2480 Bushwood Dr, Elgin, IL 60124-7819
Region: United States > Illinois > Elgin
Price Range: €83 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Elgin 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Elgin staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Comfort Suites Elgin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from elevator.”
rondag822, 7 Sep 2016 | Read review
“Go third floor”
mahiman03, 18 Jan 2016 | Read review
“Lots of free parking. No insight re rooms, don't think any great views...”
RonM91, 4 Oct 2015 | Read review
“spacious rooms”
nancyg35, 4 Aug 2015 | Read review
“Check your room before you accept it.”
gwmfam, 30 Jul 2015 | Read review
5 of 5