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    Extended Stay America - Chicago - Downers Grove

    3150 Finley Rd, Downers Grove, IL 60515-1154
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    US$89
    US$89
    US$89
    Traveller (26)
    Room & Suite (10)
    Dining (1)
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    Overview

    • Excellent25%
    • Very good7%
    • Average14%
    • Poor14%
    • Terrible38%
    3 weeks ago
    “No Linen ”
    4 weeks ago
    “Never again”
    Free Wifi
    Free Parking
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Chicago - Downers Grove
    Special Offer: Save up to 10% TODAY!
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Reviews (55)
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    1 - 5 of 55 reviews

    Reviewed 3 weeks ago via mobile

    Front desk lady was extremely nice, but we had to move our room four times. There wasn't linen on the beds in the rooms. Also no maids available to clean rooms. The front desk person was doing the best she could given the circumstances.More

    Thank tee183
    Response from 00esa, General Manager at Extended Stay America - Chicago - Downers Grove

    Thank you for your feedback. Although you liked the service provided by our Front Desk staff, we are sorry for the service issue you experienced during your stay and regret the inconvenience it caused. I have shared your concerns with the concerned teams in an...More

    Reviewed 4 weeks ago

    The room was under stocked upon check-in. There was not the correct amount of towels or pillows. When I requested more towels, I was told it would be an hour - they never came. I called the next morning and was then told that I...More

    Thank 578christianal
    Reviewed 13 March 2017 via mobile

    The majority of the staff are wonderful n very helpful they make sure as a guest I have what I need and are very good with any assistance I request. Evelyn and Gaby have shown nothing but outstanding customer service to me and my baby...More

    Thank Alex M
    Reviewed 5 March 2017 via mobile

    I enjoy staying at this particular hotel. I love the employees here but there just one name Lori. She's very unprofessional, and disrespectful towards others. She talks about her employees/ teammate to the customers so rude and disrespectful her attitude will run the customers away....More

    1  Thank Destiny B
    Reviewed 15 February 2017

    The price seems high but when you think about everything you get its really not! This is by far the best place i have stayed! I feel at home and I know if i go to the front the staff is awesome! Evelyn especially has...More

    1  Thank amynunn1828
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Downers Grove

    Your feedback is important. Thank you for sharing. It is good to know you received a suitable accommodations and customer service that you found much to your liking. Thank you again for your kind words. The staff and I would love to provide you with...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$68 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    Photos
    Traveller (26)
    Room & Suite (10)
    Dining (1)
    Pool & Beach (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Tivoli Theatre Downers Grove
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    Questions & Answers
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    Room Tips
    "i didn't hear any noise in the hotel its just really where you want to be chose the first floor cause..."
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    "Don't choose any in this fleabag...."
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    "avoid this property at all costs"
    Read review
    "There is nothing redeemable about this place. UGH!"
    Read review