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Red Roof Inn Chicago-Downers Grove

Orbitz.comUS$66*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$66*
US$66*
US$66*
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Red Roof Inn Chicago-Downers Grove
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago-Downers Grove
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Showing 214: English reviews
Cape Coral, Florida
Reviewed 13 April 2016 via mobile

I picked out the Red Roof Inn in Downers Grove Illinois based on higher than usual positive reviews. When I walked into the room it's clear that it has been recently repainted with newer laminate flooring however, that's where the nice ends. The toilet bowl is dirty, the toilet seat is dirty, the tub is dirty, every place you look...

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Helpful?
1Thank Port-A-Fan
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided our delighted in the condition of the...

Milwaukee, Wisconsin
Reviewed 3 April 2016

Friendly and very helpful staff. Uchi was very accommodating. Location allowed us to see the outer skirts and frequent bars & restaurants in the Downer's Grove/Lombard area as well as all the thrift stores. The drive into and back from Chicago was decent and allowed us to enjoy the north, east, south and west sides of the city as well....

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Helpful?
1Thank Michael W
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for highlighting the wonderful customer service that the Uchita and the entire staff provided in your review. It is extremely nice to see employees being recognized for a job well done. I have shared your feedback with the entire team. We look forward to serving you should your travel plans bring you back to the Downers Grove area....

Istanbul, Turkey
Reviewed 1 April 2016 via mobile

Stuff is realy helpfull,they helped us a lot about discover to city.They even gave us their metro card.hotel is clean and comfortable.smoke free.There are many shops and restaurants around the hotel.I can certainly recommend a hotel for visit.

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Helpful?
2Thank supppertramp
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for your wonderful review. Your recommendation means the world to myself and my team. I will be sure to share your feedback with my staff. We value your business and look forward to the opportunity to welcome you back to Downers Grove. Erica Carey General Manager Red Roof Inn Chicago-Downers Grove i0087@redroof.com

Henderson, Nevada
Reviewed 19 March 2016

I travel in between Las Vegas and Illinois until moving back home to Illinois in June. I stayed here for 2 weeks my last visit and this place is literally disgusting. First night i slept in the bed, i felt extremely itchy. I pulled back the sheets to check the mattress, no bugs but there was what looked like pubic...

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Helpful?
1Thank vegasgypsy10
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided and delighted in the condition of the...

Lindenhurst, Illinois
Reviewed 17 March 2016

I recently stayed at this property during a business trip. The rooms were newly renovated and clean. There was ample amenities in the local area. The front desk staff was friendly and efficient. If you are on a budget this is a great place.

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Helpful?
Thank jltnh123
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you kindly for taking the time to fill out a review regarding your visit. It is nice to see a GSR being recognized for providing exceptional service. Again, thank you for taking the time to write a review. We look forward to being your hotel of choice should your travel plans bring you back to the Downers Grove area....

Grand Rapids, Michigan
Reviewed 10 March 2016

I had a very nice experience here. Both women at check-in were extraordinarily friendly and efficient despite being very busy. The room was modern and clean. The bed was comfortable - and plenty of hot water for a long shower and more than enough TV to watch - local stations, PBS, HBO, the news channels, etc. Checkout was a breeze...

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Helpful?
1Thank Scott J
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you kindly for your wonderful review! We pride ourselves on employing individuals who define the meaning of having a hospitality heart. I am pleased to hear that our newest member Patti exhibited that behavior and equally pleased to hear the Kia is always willing to go above and beyond to ensure the guest our happy. I have shared your...

Lombard, Illinois
Reviewed 17 February 2016

I am really happy with the team member Shulton Powell, he is a really polite person at the front desk. It is one of the reason I always choose this hotel for my bussines contacts, thank you for make us feel part of your family.

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Helpful?
Thank ggiraldo2002
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review. I am glad to hear that Shelton provided you with great service and the wonderful smile that all of us have grown to love. Red Roof Inn Downers Grove is indeed conveniently located near restaurant, shopping and major expressways. We take pride in being able to continue to go above...

Reviewed 11 February 2016 via mobile

I've been staying in this hotel a couple of nights a week and it is by far the best and most affordable. They have a great staff very professional and very patient. Reserve with Shelton, he's one of the best!

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Helpful?
Thank Ebra B
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you kindly for taking the time to write a review. I have shared your feedback with Shelton, and he was overwhelmed with joy from your comments. We take pride in making our guest feel confident, significant and delight in the service and quality, and we were pleased to hear the you enjoyed your stay at our location. Please consider...

Vinkovci, Croatia
Reviewed 9 February 2016

First time in any Red Roof, nothing special, we used it for one night sleepover and for that price it was just fine... only complaint is for horrible in room smell which can not be removed. In a walking distance to Hooters which is a plus :)

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Helpful?
Thank MegasVK
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to fill out a review regarding your recent visit to the Chicago Downers Grove area. It truly saddens me that you were displeased with your stay. We welcome the opportunity to speak with you directly regarding your visit to ensure that this never happens again to you or anyone else. Please feel free to...

Reviewed 5 February 2016 via mobile

We were moving however the house wouldn't be ready for 2 weeks so we needed a reasonably priced place to rest our heads. So I searched, this place had a really good weekly rate I figured for the location it would be a decent place. I got a room with double beds, that was the promotion, so my boyfriend and...

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Helpful?
2Thank Sade S
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review. I will address all the areas of opportunity that you mentioned with my entire team. I am extremely sorry that your stay was not a wonderful experience. I would love to have the opportunity to address all your areas of concern. Please do not hesitate to contact me at the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 

Additional Information about Red Roof Inn Chicago-Downers Grove

Address: 1113 Butterfield Rd, Downers Grove, IL 60515-1057
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: €49 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago-Downers Grove staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago-Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms with fridge are best”
Allan2, 6 Aug 2016 | Read review
“They do allow pets and there was a dog next door that did bark but only maybe twice - and very briefly”
scottj924, 10 Mar 2016 | Read review
“quiet place”
ggiraldo2002, 17 Feb 2016 | Read review
“All rooms are good - nice layout.”
markpN9916RI, 16 Jan 2016 | Read review
“Try to get a room near the lobby. We stayed near the back near the highway and you could hear the cars driving by.”
ll3636, 8 Nov 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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