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Holiday Inn Express Chicago Downers Grove

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Room & Suite (19)
Dining (2)
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Overview
  • Excellent40%
  • Very good26%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“red lobster”(7 reviews)
“front desk”(34 reviews)
“cinnamon rolls”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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71
50
35
19
12
Show reviews that mention
All reviewsred lobsterfront deskcinnamon rollsturkey sausage pattiesspecial staffthe breakfast areaslamming doorscouple of nightscomplimentary breakfastclean roomswould stay againyogurtthe entire staffhome away from homevery nice hoteldianamonica
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1 - 5 of 187 reviews
Reviewed 2 weeks ago

My wife and I are proud members of IHG brands because of the service that we have gotten over the years, and Char at the Holiday Inn Express in Downers Grove Illinois made sure our experience was amazing. We had a small issue but she...More

Thank Michael F
Hotel's Favourite
Reviewed 13 February 2018

We were given step by step gps directions in a snow storm from the staff. We were also given any and all toiletries you can possibly think of that you would not remember. The entire staff is friendly upbeat and extremely helpful. The property is...More

2  Thank alicethompson1972
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 14 February 2018

Alice, thank you for being our guest at Holiday Inn Express Chicago - Downers Grove. We especially enjoyed reading your comments about our location, excellent service, and the many amenities we offer. Thanks for your business, and we look forward to seeing you and your...More

Reviewed 4 weeks ago

I have stayed here multiple times. The staff is professional. My recent interactions were with Becca and Char. They accommodated an early checkin and were responsive over email. Appreciate the friendly atmosphere there. Great experience always !More

Thank hiren115
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 4 weeks ago

Hiren, it was a pleasure to read your review about the great service you received from our staff and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate all of...More

Reviewed 10 March 2018 via mobile

Found this hotel on TripAdvisor, first time in Downers Grove. We like the reviews and yes your going to have the complainers. Easy check in, nice girl greeting us. Got off with room key not working. BUT, room was very nice and clean. I would...More

Thank 19loritz79
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 11 March 2018

Thank you for being our guest at Holiday Inn Express Chicago - Downers Grove. It was a pleasure reading your review, and we appreciate you sharing the highlights of your stay with other travelers. We especially enjoyed reading your comments about our accommodations, excellent service...More

Reviewed 9 March 2018

Here on business, stayed a couple of nights....very disappointed. Thought I could count on Holiday Inn's. Room was a good size. Bed was comfortable. Alarm Clock did not work at all. Light switch on desk lamp was broken. Much dirt around, under and behind furniture....More

Thank Linda J
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 9 March 2018

Linda, thank you for your comments regarding your stay at our hotel. We appreciate your candor and will share your concerns with our teams to make sure these issues are resolved. We hope you will give us another opportunity to serve you again so you...More

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Best Value Properties in Downers Grove, IL
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Multilingual Staff
Laundry Service
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$74 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (38)
Room & Suite (19)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Marinelle R
2 July 2017|
Answer
Response from jylsincavage | Property representative |
We do have roll-away beds, but unfortunately we are unable to place any roll-away beds in rooms that have two queen size beds. It is against the fire code of Downers Grove. I apologize for any inconvenience.
1
Vote
blackelocin
7 June 2017|
AnswerShow all 3 answers
Response from Anne H | Reviewed this property |
well right across the parking lot there is a bus stop and it seems like there's always a bus there and a lot of the people that work at the hotel or work in the nearby area take that bus and in my mind I think that they are... More
1
Vote
Room Tips
"they put me at end of hall - it was o.k. - long walk to main door"
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"DONT GO..... its not worth the money...."
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"Just make sure to check what you are billed."
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"Be specific!"
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