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Extended Stay America - Chicago O’Hare

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75 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago O’Hare
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Showing 70: English reviews
Reviewed 7 December 2015

The staff was very friendly, always polite, the rooms are good for 2 people and we had a kitchen, very good access from the highway, very close to O'Hare's airport... The price was right for that area...

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Thank Moacyr M
Chicago, Illinois
Reviewed 7 November 2015

Great Accommodations not only for kids, adults, and professionals, but also for Dogs The exterior and interior is clean. Minute Breakfast is Great. Staff is friendly and Professional. The Rates are comparatively great for a property close to the Major Airport serving the Chicagoland area- O'Hare. I would recommend this property to every one looking for a great hotel for...

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Thank john f
Reviewed 4 November 2015 via mobile

Terrible service terrible stay the room was noise all night long thumping and banging didn't want to complain at first but after no sleep finally told front desk early am "Erika" stated we could have late check out 1:00 o'clock instead of 11:00 lol promptly at 10:30 the housekeeper started to blast radio and sing lol(surprise,surprise) trust me when I...

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Thank Marilyn H
Rustington, United Kingdom
Reviewed 24 October 2015

Conveniently located but on a busy road/intersection. Reception staff very efficient. Overall, the hotel seemed a little 'tired' but everything worked. An exciting time when the fire alarm went off. Disconcertingly, only some of the guests left their rooms and there was no sign of any staff to let us know what was going on or where we should congregate....

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Thank htur61
Park City, Utah
Reviewed 16 September 2015

The night we landed at ORD, we just decided to book a cheap place via hotwire to stay since our flight came in late. The main thing we wanted was a place close to the airport that offered a free shuttle service. We tried to call the hotel several times, but couldn't reach the front desk. We even called the...

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2Thank Joe E
Lincoln, Nebraska, United States
Reviewed 17 July 2015

I was overcharged by $400 when staying at this hotel so check your bill carefully at checkout and when you receive your credit card bill. My on-line travel company and my credit card company helped resolve the issue and I was given a full refund.

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1Thank Eamonn V
Reviewed 7 July 2015

I had a rough experience during my vacation and was provided great advice about what to do in my situation from Mario at the front desk. I highly recommend this hotel if you are in the area with your family, friends or relatives!

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2Thank Steven M
Paducah, Kentucky
Reviewed 1 July 2015

My wife and I were going on our 30th wedding annniversary and as we had long layover in Chicago, I wanted to have a room to rest till our evening overseas flight left- 24 hour total travel time. As this was a special anniversary time, I picked a hotel that advertised 24 hour confirmed check-ins as we were arriving at...

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1Thank joseph b
Dana Point, California
Reviewed 14 June 2015

I was traveling to a few locations in the Chicago area and flying out of O'Hare early morning. This hotel is very conviently located in the center of Chicagoland and a quick trip to the airport. We delt directly with the hotel manager Eric, he was very accomodating. I traveled with an infant and these rooms are perfect for a...

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Thank Sarah D
Reviewed 6 June 2015 via mobile

I booked 2 rooms for me and my family this June. I delt directly with the hotel manager, Eric. Eric, was very helpful, polite, and professional. I asked a lot of questions, which he answered to my satisfaction. When I arrived for check-in, Eric provided for a quick and comfortable check-in and accommodated for my request to have our rooms...

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1Thank RMSESQ5
Manager_11525, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

I want to thank you for taking the time to write such a great review of our hotel. I am glad to hear that our staff was able to provide you with great customer service during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago O’Hare

Address: 1201 E Touhy Ave, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: €79 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
Des Plaines Extended Stay
Extended Stay Des Plaines
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago O’Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose 2nd or 3rd floor as the 1st floor windows can look onto parking lot.”
TrifectaTrips, 23 Jan 2017 | Read review
“easy and simple”
352darwinh, 10 Oct 2016 | Read review
“Free parking”
I5277WYchristinab, 11 Sep 2016 | Read review
“Pick something near the Elevator. Halls are long.”
paulmwalsh2015, 1 Aug 2016 | Read review
“book online”
dominickv462, 19 Jun 2016 | Read review
5 of 5