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Comfort Inn O'Hare

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338 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Warsaw, Indiana
Reviewed 1 week ago via mobile

The staff was extraordinary. Friendly and helpful. When I had trouble connecting to wifi the lady at front desk came to our room to assist. Room was very clean and very nice. Only issue was we were in a room that had doors to join another room. The person in the other room was loud and kept going until 1:30...

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Helpful?
Thank Woody451
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses let us know what areas we are doing well in and how we can improve. We take pride in our hotel and...

Tampa, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We have stayed here several times and this is night 4 of 5 for this trip. Our previous stay of 5 nights was six weeks ago. We really like it here, the front desk people remember us, the breakfast lady and shuttle driver remembers us and we don't even use the suttle. The newly redone rooms are fabulous and the...

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Thank D D
About Hotel's Favourite Review
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for your kind words of praise for our hotel and the services we provide. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our team as we try very diligently to continually improve the quality of our services to provide...

Minneapolis, Minnesota
Reviewed 4 weeks ago

Our mission team from rural Wis/MN needed an overnight stay for our 5:30 am out-of-country flight at O’Hare. This is a smaller motel and since we were transporting medical supplies and we each had two large suitcases to check, having rooms close to the elevator was convenient. Staff also set out a great cold breakfast for us including fruit and...

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Helpful?
Thank sinktester
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such kind, detailed description of our hotel and the services we provide. We very much appreciate your feedback and I have taken the liberty of sharing your kind comments with our team so they may enjoy them also. We are very proud of our...

Reviewed 4 weeks ago via mobile

Shuttle didn't come for 65 minutes, nearly froze to death at Ohare waiting for shuttle driver who was running personal errands with company van. Driver ate pizza while aggressively swerving in and out of lanes.

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Helpful?
Thank RJLSAIGON
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time and valuable feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the level of service you encountered. We spend a tremendous amount of time and effort in training our team members...

Reviewed 13 February 2017 via mobile

Nice. Fairly quiet. The majority of the hotel is updated and quite nice. The bathrooms are somewhat out of date but the rest of the establishment makes up for it. The staff seem nice as well. Would have no problem staying here again.

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Helpful?
Thank Eric C
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive comments regarding your recent stay with us. We very much appreciate your kind words, and I have taken the liberty of passing them along to our team so they may enjoy them also. We are very proud of our hotel and the services our...

Minneapolis, Minnesota
Reviewed 1 February 2017

The hotel is on the smaller side, very cute. Typical hot breakfast in the mornings which was convenient for us. The rooms were very nice and clean. There was a mini-fridge which came in handy. The bathroom was awesome, especially due to the heat lamp that is fantastic after a hot shower on a December day. It shares the parking...

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Helpful?
Thank Alex J
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Dear Alex, How kind of you to respond to TripAdvisor with such detailed positive feedback. I have shared your comments with our team, and they join me in thanking you! We very much appreciate and value your feedback and we are delighted to know you enjoyed your stay with us. Thank you again for sharing, and we hope your next...

UNITED STATES
Reviewed 17 January 2017

This was our third stay at this property I believe and finally taking the time to write a review. It's an older property that is kinda crammed in a small area (not a lot of extra parking etc...) but they have recently remodeled and it's nice and clean. Not a bad priced property for being so close to ohare and...

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1Thank MARYANN H
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Dear Maryann, Thank you so much for taking the time to complete the TripAdvisor survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we try very diligently to continually improve the...

Yorktown, Indiana
Reviewed 14 January 2017

Stayed at the Comfort Inn O'Hare on American Airlines due to missing a flight connection. We were not at the hotel for more than 7 hours just to sleep. Rooms are comfortable, but a bit noisy. Our room was facing the road and we heard the traffic which made it a little difficult to sleep. They do provide a free...

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Helpful?
Thank lcsmith63
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the TripAdvisor survey. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to the opportunity of providing you with pleasant accommodations and service any time...

New York City, New York
Reviewed 28 December 2016

Great for an overnight stay; conveniently located to airport (10 minutes away); free and on time shuttle every 10 and 40 minutes after the hour; newly renovated rooms (I stayed on 3rd floor) and carpeting; free breakfast; good internet. The day before I was arriving I read a number of reviews that complained and I was worried about staying there....

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Helpful?
1Thank A_Winter_12
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We were delighted to receive your kind words of praise for our hotel and the services we provide. We accommodate many guest each evening, and we try very diligently to make each guest's stay a pleasure. Our goal is to...

Cedar Falls
Reviewed 24 December 2016

Called the hotel and requested a room close to an exit due to mobility issues. Was assigned a room on the second floor at the end of the hall close to a flight of stairs. Was able to arrange a closer room to the elevator. Mobility issues. Ugh! More drama ensued. I was verbally chastised for taking a service dog...

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Helpful?
Thank Mary R
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit to our hotel. I have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that is...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Inn O'Hare

Address: 2175 E Touhy Ave, Des Plaines, IL 60018-3637 (Formerly Days Inn)
Region: United States > Illinois > Des Plaines
Price Range: €84 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn O'Hare 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn O'Hare staff and other travellers.
5 questions
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Hendersonville, North Carolina
Omaha, Nebraska
9 months ago
11 months ago
Oshkosh, Wisconsin
over a year ago

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Questions? Get answers from Comfort Inn O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A ground floor room is a nice option if you want to avoid stairs with heavy luggage.”
 of 5 bubbles GrayKitten, 6 Dec 2016 | Read review
“Do not stay here if you need assistance if you are in A wheel chair”
 of 5 bubbles Vancemabear, 5 Oct 2016 | Read review
“Tiffany's restaurant is right across the parking lot.”
 of 5 bubbles 117jeanneb, 19 Aug 2016 | Read review
“Select a different hotel”
 of 5 bubbles travelerjlw, 9 Jun 2016 | Read review
“ground floor has better access.”
 of 5 bubbles kt_malaysia, 9 May 2016 | Read review
5 of 5