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Extended Stay America - Chicago O’Hare - Allstate Arena

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Extended Stay America - Chicago O’Hare - Allstate Arena
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95 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago O’Hare - Allstate Arena
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Showing 94: English reviews
California Desert, California
Reviewed 27 October 2016

ZThe hotel receptionist were nice and helpful. The room was very clean and comfortable. The continental breakfast was just coffee and granola bars. Which was disappointing, they could of at least provided fresh food.

Thank drcendejas
Vilnius, Lithuania
Reviewed 25 October 2016

I was staying there for couple of weeks in September. My room was located in the first floor, the air conditioning was super loud, I couldn't open the windows and got attacked by ants. My second day there I noticed ants "living" in between the bedroom and the bathroom. Additionally I ordered a shuttle from the airport one day and...

Thank Giedre L
Shrewsbury, United Kingdom
Reviewed 24 October 2016 via mobile

This place manages to drag itself up to 2 stars as it is relatively cheap and the staff member who checked me in was very helpful. On the downside; - rooms are not that clean and are run down in terms of appearance. - noisy at night - the prebooked airport shuttle did not turn up at the promised time...

Thank Owls17
Albuquerque, New Mexico
Reviewed 12 October 2016

I was surprised to see all the negative reviews. We stayed at this hotel for a VERY short amount of time but had no issues whatsoever. The room was very clean, the employee at the front desk was super nice & got us checked in quickly. I requested a later check-out and even though it was only an hour, it...

Thank Yennifair
Reviewed 4 October 2016

I stay at a lot of hotels, and am pretty low-maintenance. If a hotel is clean, I’m happy. If a hotel promises free breakfast, and there is free breakfast, I’m really happy. This hotel was dishonest and not worthy of even the paltry 2.5 stars it has. The front desk people are great, but it felt very under-staffed and it's...

2Thank OpinionExpert
Madison, Wisconsin
Reviewed 21 September 2016

Preface - Chicago hotels seem to be booked solid this week; really didn't have anywhere else to go Room was not properly cleaned (Rm #220) I asked to get a different room, but they were "all sold out" I knew something was wrong when I walked into the room and the windows had been left open - the smell was...

1Thank BizHappy
Gatineau, Canada
Reviewed 19 September 2016 via mobile

We chose to book this hotel because of a long layover at O'hare airport. Shuttle arrived very late, we then learned we had to call a taxi in the morning because their (airport hotel shuttle) starts at 5am !! Really ?? We were given our room by the clerk who frankly could not care less about the situation. Room key...

Thank Alexandra0928
Reviewed 16 September 2016 via mobile

Loud loud loud AC BROKEN REMOTE Poorly constructed shower head! Shot water on the floor. Iron melted my shirt. (I know how to iron) Shuttle driver super nice. The most frustrating thing-- there are TWO hotels with the same name RIGHT next to each other! Of course I had to walk to the lobby of the other one after uber...

Thank Liltuffy2
Miami, Florida
Reviewed 10 August 2016

50 % Less than the competition,Renovated Rooms 2016. KEN and staff are well trained and expiranced. The last 5 years ,I have stay here over one hundred times . Things are really great at EXTENDED STAY AMERICA ,My freinds $ave money and stay with us ,YOU WILL LOVE IT. LOCATION ,AIRPORT SHUTTLE ETCETERA. SEE YOU SOON

Thank julio g
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

We appreciate your kind words in the review. I am thrilled to know you enjoyed so many things about your hotel including our affordable price versus our competitors and the quality customer service provided by our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

San Luis Potosí, San Luis Potosi, Mexico
Reviewed 16 July 2016

I stayed at this hotel for a week because of work in Chicago and the room was comfortable enough for such a long time. The bed is comfortable, the bathroom is clean but the bathtub is a little old and you can notice it because of all the scratches it has. The kitchenette is ok and I used it several...

Thank Harumi U
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your...

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago O’Hare - Allstate Arena

Address: 1207 E Touhy Ave, Des Plaines, IL 60018-3302 (Formerly Extended Stay Deluxe - Chicago - O'Hare)
Region: United States > Illinois > Des Plaines
Price Range: €81 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare - Allstate Arena 2.5*
Number of rooms: 87
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Also Known As:
Extended Stay Des Plaines
Des Plaines Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“West side for sunset planes landing. East side for sunrise and incoming planes.”
 of 5 bubbles rockanroll4u, 28 Feb 2017 | Read review
“Nice and Quite Hotel”
 of 5 bubbles debc552017, 13 Feb 2017 | Read review
“Room 108 has excellent access and WiFi!”
 of 5 bubbles TMANFBS0, 31 Jan 2017 | Read review
“Clean, quiet, and spacious guest room”
 of 5 bubbles CraigWang, 7 Dec 2016 | Read review
“Go somewhere else”
  • Sticky liquid on surface of table
  • TV screen with wipe streaks
 of 5 bubbles BizHappy, 21 Sep 2016 | Read review
5 of 5