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I was waited long to post my review. I am in room #423 and booked hotel for 1 month. I have taken daily room cleanup package but in last 10 days of my stay only 5 times room has been cleaned. I have to remind...More
Date of stay: November 2018
Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate ArenaResponded 3 weeks ago
We cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We are committed to making sure...More
Wonderful location and the property is clean and nice. Weak on fine points, parking can be tight, breakfast ran out of product 4 of the 5 days I was there. Overall good property and I will go back and suggest to friends
Date of stay: July 2018
Thank Garyr S
Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate ArenaResponded 7 August 2018
Thank you for recommending Extended Stay America. We are delighted to know you loved our ideal location and that you had a nice time with us. We appreciate your feedback and look forward to your return visit.
Stayed At Extended Stay America for 40 days. This property has Deluxe Studios (1 Bedroom). I stayed with my wife. It has Full Kitchen, TV, Oven, Microwave, Stove Top, Refrigerator, Hair Dryer, Iron and Iron Board.
As our stay was more than 7 days Housekeeping...More
Date of stay: September 2018
Thank Ashish J
Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate ArenaResponded 4 November 2018
Ashish, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and liked our ideal location. We appreciate your feedback and look forward to welcoming you back soon.
This hotel was conveniently located to the Allstate Arena and reasonably priced, however we were disappointed with how aged and dirty the room felt. The carpet was stained and sticky, the counter top damaged, missing light fixture cover in kitchen area, and dirty tub and...More
Date of stay: October 2018
Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate ArenaResponded 8 October 2018
We appreciate you taking the time to post a review. Although you were pleased with our location, we are sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, that your comments have been shared with the housekeeping...More
Very accommodating, Interesting, Good neighbourhood, Serene, Amiable Staff, Budget friendly Really had a good time with very minimal hitches. It was a walking distance to a lot of shops and transportation was not a problem at all.More
Date of stay: September 2018
Response from 00esa, Manager at Extended Stay America - Chicago O’Hare - Allstate ArenaResponded 4 October 2018
We enjoyed reading your comments and cannot thank you enough for sharing such a pleasant and detailed review. We were glad to learn that you loved everything while you were here, from the rooms to the location, as well as the exceptional service provided by...More
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those …Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Yes. Every hour starting from 6 AM to 10 PM at top of the hour. Pick-up at 15 minutes past every hour (6.15 to 10.15) from the airport bus/shuttle center. Please note that you need to call and book the shuttle atleast 1 hour... More
Yes. Every hour starting from 6 AM to 10 PM at top of the hour. Pick-up at 15 minutes past every hour (6.15 to 10.15) from the airport bus/shuttle center. Please note that you need to call and book the shuttle atleast 1 hour prior.
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"Stay at Deluxe Studio if you are staying for Long term and ofcourse if affordable."