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All reviewsfront deskroom was cleansuperior kingstaff were pleasant and helpfullaminate wood floorsjewel oscovisiting friends and familybusiness purposesnon smokingthe general managercleaning staffworked greatanother guestconvenient locationextra towelscheck in was easyplace to sleep
Hotel room was not cleaned every day asked them twice and had to be told they would get to it the next day. the front desk did bring us up more towels. No refrig in most of the rooms you have to ask for one....More
1 Thank janet a
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 1 week ago
Dear janet a.
Thank you for staying at our Red Roof Inn Deerfield, IL and for taking time to provide us with your feedback about your recent stay.
I am glad that the front desk team provided you with attentive and warm service throughout your...More
Really great hotel. Loved everything except no pool but that's not a need. Bed was comfy, room was clean, service at desk was amazing! Greatest person at the desk was a guy named Matt! Keep up the good work guys!More
Thank Sydnee R
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 13 March 2018
Dear Sydnee R;
Thank you so much for choosing us and for your five star review. Our Red Roof Inn Northbrook/Deerfield has undergone a major renovation and our rooms indeed are amazing, fresh and very comfortable. We improved all aspects from the exterior of our...More
When I walked in the place Matt the hotel clerk greeted me with the best hospitality I've seen in a long time, he made me feel welcome and was very helpful. Matt is the right person for that job. And I will return to that...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 7 March 2018
Thank you for choosing our Red Roof Inn Northbrook/Deerfield IL and thanks a million for your recommendation to other readers. I could not be more proud of Matt’s job well done. I agree with you, Matt really goes above and beyond to take...More
Hallo , I had a very good experience at this Hotel , EDUARDO was a very polite and careing personal , it would be a plus to many other Hotels to have such an employee working for them like EDUARDO ... this is also aimed...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 2 March 2018
Thank you so much for sharing your exceptional customer service experience while visiting our City. Our Red Roof Inn in Northbrook/Deerfield is proud to have a front desk representative like Eduardo. His happiness was priceless as I shared your review with him. Thanks...More
I was there, couple weeks ago visiting family and friends, and I was looking for a place to stay nearby so. I found this hotel nice and affordable price very clean and neat rooms looks like they just upgraded, can't complaint plus the guy at...More
Thank laura g
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 27 February 2018
Dear laura g;
Thank you for choosing our Red Roof Inn Northbrook/Deerfield to be a part of such a great moment with the loved ones.
I totally agree with you, our Inn is very close to many places such as: the botanic garden, Ravinia, Wrigley...More