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All reviewsfront deskroom was cleansuperior kingmanagement caresbusiness purposesworked greatnon smokinganother guestextra towelscheck in was easyconvenient locationmirianmotelhighwaynorthbrookchicagodryer
Was clean room quiet rooms within walking distance of hobby lobby jewels store small strip mall.elavator to upstairs rooms friendly desk services laundry room and vending machines. Coffee in lobby 24 hours. Workers motel seemed main guests. Close to places to eat. Had several semi...More
Thank john f
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 3 weeks ago
Dear john f;
Thank you so much for the positive details about your recent stay in our Red Roof Inn Northbrook/Deerfield. We take great pride in what we have done in the last 2 years of renovation and it is so rewarding when it’s noticed...More
Setting expectations - the Red Roof Inn in Deerfield is not a destination hotel. It belongs to the class of hotels that are judged primarily on cleanliness and location; and while the former is objective, the latter is in the eye of the beholder. You...More
1 Thank screwjack
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 2 August 2018
Thank you so much for sharing your comments on your recent stay with us.
Your review will be shared with the entire team especially with housekeeping as they take great pride in deep cleaning every guest room. It also serves as recognition and...More
I found the room very clean and service is fantastic. Great flat screen TV's with good cable package.
Grounds and building are very well maintained and the location is perfect, close to the North Shore and a quick drive to downtown.
Mirian Leon (General Manager)...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 18 July 2018
Thank you so much for your great comments and feedback!
We are excited that you enjoyed your time at our Inn as we pride ourselves on providing meaningful emotional connections with each of our guest. It’s difficult enough being away from home so...More
On May 11th I went to check into this establishment. I had two rooms reserved through ALE (a service through my insurance company) after a fire displaced us. The intended stay was three to four weeks. My car was fully packed.
The reservations were clear:...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 13 July 2018
I can not thank you enough for the time provided to write a review. I treasure any feedback and most importantly I take any criticism and convet it in to a posite.
I can honestly say that I am very sad that we...More
the room was clean as all the Redroofs that i have stayed in have been. There was a form to fill out when i checked in asking how many dogs and i put down 2 not knowing there is a policy of one dog per...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 10 July 2018
Dear speckles nj;
Thank you so much for the great comments as well as pointing out an area of improvement, it helps us tremendously as we always strive for 5. I am glad that once again, we were able to make an exception and welcome...More