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I travel for business on a regular basis and have never experienced anything like what happened to me last night at this Marriott. The management was the most inept I have ever seen.
I have stayed at this Marriott on several occasions over the past...More
Response from Marriott D, General Manager at Chicago Marriott Suites DeerfieldResponded 2 weeks ago
Thank you for taking the time to review our hotel. Your experience is not what we intend for our valued guests and we deeply regret the oversight on our behalf and the challenges that you faced as a result. Please know that we are committed...More
I stayed at this hotel many years ago (10 plus years) and a couple of nights ago spent a night here. From the outside you are immediately transported to Circa 1985. Truly an old hotel that looks even older.
They have no concierge lounge so...More
Thank Kyle D
Response from Marriott D, General Manager at Chicago Marriott Suites DeerfieldResponded 14 May 2018
It was a pleasure to welcome you back, Kyle! While we are happy that our location worked out perfectly for you and that you enjoyed the warm and welcoming service provided by our staff, we regret that you were not completely satisfied with your experience....More
Situated in an industrial park doesn’t add value if you enjoy doing something else than being indoors. It is as it is, but mindful about that when booking.
Staff is generally very friendly and service oriented. Quick check in and informative.
Rooms are huge and...More
Response from Marriott D, General Manager at Chicago Marriott Suites DeerfieldResponded 20 April 2018
It is so wonderful to hear that you were greeted with such a warm welcome as we always want to make our guests feel at home! While we are pleased that you were impressed with our prompt service at check-in and check-out as well as...More
This hotel was very clean, quiet, and convenient. We needed a place to stay for our family of four while visiting family between Christmas and New Year's Eve. The rooms were spacious and we were given free breakfast coupons every morning as Marriott Platinum members....More
1 Thank chimomoftwo
Response from Marriott D, General Manager at Chicago Marriott Suites DeerfieldResponded 17 January 2018
We appreciate you choosing to stay with us during the holiday time and for recommending our hotel to other travelers. It certainly brings us joy to read how much you enjoyed everything from our on-site amenities to our spacious rooms as we make it our...More
This is our 2nd time staying at this property. The rooms are nice & spacious. Free coffee in the lobby until 9am. Restaurant serves breakfast, lunch & dinner. Lots of parking. The staff is very helpful. Marko & Sharif went above and beyond to help...More
Thank Emily N
Response from Marriott D, General Manager at Chicago Marriott Suites DeerfieldResponded 2 January 2018
It is always wonderful to welcome back a familiar face! We are thrilled that you chose to stay with us for the holiday and that our accommodations, complimentary coffee, and professional staff all added up to a great stay for you. We will be sure...More
We did not use the shuttle service so I would suggest contacting the hotel directly for this information. The pool was open during our visit but the water temperature was too cold to swim. Not sure if it isn't... More
We did not use the shuttle service so I would suggest contacting the hotel directly for this information. The pool was open during our visit but the water temperature was too cold to swim. Not sure if it isn't heated or they don't keep it warm. It is outside so plan accordingly for the outside temps also. Hope this was helpful and you enjoy you trip!