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Hawthorn Suites by Wyndham Decatur

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Hawthorn Suites by Wyndham Decatur
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197 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Chatham, Illinois
Reviewed 16 August 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank MissWhit76
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Haymarket, United States
Reviewed 16 August 2016

This was my first stay at a Hawthorn Suites, but it will not be my last. The staff was great and the room was very clean and spacious. There was even a hand written note thanking me for our stay and a little goody bag with treats that hit the spot after our 13 hour drive. We only stayed one...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Carolyn M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Carolyn, We are so happy to have surprised you. We love to read feedback like yours as it motivates us to continue to do what we do. Thank you so very much for sharing and we cant wait to see you again on your next visit to the Hawthorn Suites, Decatur.

Mount Vernon, Illinois
Reviewed 14 August 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank lolitaj7
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

St. Paul, MN
Reviewed 13 August 2016

The people here are great... great manager, front desk and housekeeping staff. Rooms are spacious and perfectly appointed. The problem is the cigarette smoke. Smoking is allowed in one room on the first floor, but due to ventilation, it can be smelled in rooms a long way from the smoking room. Had a headache all night. They moved me the...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank goldwingrider
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Goldwinggrinder. Thank you for the great review of the staff. I believe we work hard to have a friendly staff willing to go above and beyond for our guests. I apologize about the one smoking room we have. We have one regular guest who stays each week 4 days a week and stays in that room. I am truly sorry...

Reviewed 8 August 2016 via mobile

Room was large but needed to be updated. No towels in kichenette to clean with. Room had not been full restocked. Staff was great. General Manager made acqusation with out proof. His staff did not back up is conclusions. Will not stay there again.

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1Thank Paul W G
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Mr, Thank you for sharing your experience. I am sorry to read that you felt our property was a two. I fully understand how you got to that number after I had to discuss with you not using foul language towards my staff. I know it was an uncomfortable discussion but foul language towards my staff is not tolerated at...

Indianapolis, Indiana
Reviewed 8 August 2016

I was surprised at the size of the room. Very nice for relaxing after a long day of travel. The bed was comfortable and the room was clean. It was also a very quiet hotel. Good experience. I'll book it again when I'm in the area.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Audrey S
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Audrey, Thank you for sharing your experience on your recent stay. We are pleased to read that we were more than you expected! That is always great to read. We are happy you found us to be clean and comfortable and will choose us again. Thank you again and we look forward to seeing you on your next visit to...

Robinson, Illinois
Reviewed 5 August 2016

My family and I stayed at this hotel while visiting and attending a family wedding. The hotel was clean and the breakfast was as tasty as home cooking could be. The beds were comfortable. Very nice employees.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Karen F
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Karen, Thank you so much for the 5 star review. We are so happy your stay with went great. I hope you had fun at the wedding! Thank you again and we will see you on your next visit to the Hawthorn Suites, Decatur.

Florissant, MO
Reviewed 5 August 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 418cheryle
Lapeer, Michigan
Reviewed 2 August 2016

Recently stayed here two nights with my husband as we were attending an out-of-state wedding. We were in a room the size of a small apartment with a kitchenette. The rooms were really quite, especially considering the wedding party and many of the other guests were also in the same hotel. The only downfall was when we first walked into...

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Thank bowlnow2003
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

bowlnow2003, Thank you for sharing your experience on your recent stay. I hope you had a great time at the wedding. I apologize about the musty smell. We shampoo our carpets every month and started August's list last Friday. We are finding with the extreme humidity we are having difficulties with the must smell after we shampoo. I have held...

Wilson, Wyoming
Reviewed 1 August 2016

We stayed here for one night. The location is nice. You have a choice of a few places to eat nearby. If you want to watch a movie, there is a cinema right next to it. The staff was very nice , the room was very clean and comfortable. When we pass through here again, we will definitely stay here...

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Thank coloradomockingbird
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for the 5 star review! We are glad to read all went well for you during your stay. We always appreciate the positive feedback. Thank you again and we look forward to seeing you on your next visit to the Hawthorn Suites, Decatur.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mt Zion Road, Decatur, IL 62521
Region: United States > Illinois > Decatur
Price Range: €71 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor facing southeast...beautiful sun in the morning.”
 of 5 bubbles 274DanB, 2 Jun 2016 | Read review
“Communicate to the staff-- they want to make your experience right for you.”
 of 5 bubbles JimmyleesAssistant, 27 May 2016 | Read review
“The handicapped rooms are close to the service desk and the staff is great with service animals.”
 of 5 bubbles JimmyleesAssistant, 4 Jan 2016 | Read review
“Do NOT stay here!!”
 of 5 bubbles rissa204, 23 Oct 2015 | Read review
“talk to the management about what you really need, and they will work with you”
 of 5 bubbles JimmyleesAssistant, 15 Aug 2015 | Read review
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