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Hawthorn Suites by Wyndham Decatur

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187 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Decatur, Illinois
Reviewed 31 July 2016

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Helpful?
Thank 851ronaldd
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Fairview Heights, Illinois
Reviewed 19 July 2016

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Thank BobHTraveler
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Bella Vista, Arkansas
Reviewed 10 July 2016 via mobile

A really nice property. Large, clean, quiet suite and great breakfast including fresh bacon the next morning make this hotel a hit! I spend dozens of nights a year in small town and big city hotels and this one's a winner. Would definitely make a return visit if in the area.

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Thank Steve M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Steve, Thank you for the great review. I am so pleased to read your wonderful comments! I will certainly pass this along to the staff. Thank you so much for the great review and we look forward to seeing you on your next visit to the Hawthorn Suites, Decatur. I will save some bacon for you!

Lexington, Kentucky
Reviewed 21 June 2016

Great breakfast. Friendly staff. No rooms with two regular beds. Final bill had higher room charges then originally confirmed.

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Thank J4313XXjeffh
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for sharing your thoughts on your recent experience. We are pleased to read that you enjoyed the breakfast and found our staff to be friendly. I apologize that we do not have the traditional two queen bed layout. We were not designed that way and do not have enough space to make the change in the bed area...

Reviewed 7 June 2016 via mobile

Been staying for awhile now. Good price, clean and rooms are spacious. They come with a little kitchen and livening room . Only have had one problem, it was the tv. I had a tv that the remote did not work, and that sucks but not a deal breaker. The staff corrected the issue.

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Thank Oz1977
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Oz, Thank you so much for the 4 star review. We are happy that our over sized rooms and staff made your stay enjoyable and made you feel like part of the family. I apologize about your remote. We had a staff meeting this past Tuesday and this was discussed. I believe the batteries are going out on them. I...

Big Rapids
Reviewed 2 June 2016

Been staying for many,many trips! Top notch management and friendly employees who have a high standard work ethic. Location is great for movies,food and shops close by. Don't pass this place up!...exercise area,restaurants,shopping...good safe location!!! Also great breakfast.

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Thank Dan B
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Dan, Thank you for the great review. We are always so pleased to read that we were able to meet or exceed our guests expectations. Thank you again Dan for the great review. We look forward to seeing you on your next visit to the Hawthorn Suites, Decatur.

Portland, Oregon
Reviewed 27 May 2016

What words can capture this relationship with the Hawthorn? This guest, Jimmylee, flew alone to Decatur Illinois to the place where fifty years ago Jimmylee had been sold as a child and told he had no family. Last year Jimmylee returned to Decatur his birthplace to meet those who once let go, and this is ALL only possible because of...

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Thank JimmyleesAssistant
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

M and Jimmylee, Thank you so very much for the kind review. We do our best to go above and beyond for each guest but it is certainly easier when you have such a lovely human being such as Jimmylee to do it for. We truly enjoy his visits and are so pleased that this "unknowing" beginning has turned into...

Beecher City, Illinois
Reviewed 25 May 2016

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Thank Sandy M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Reviewed 23 May 2016

Overall, clean and comfortable room. Breakfast could use a bit more variation from day to day. Suggestion for management: Place thicker curtains on front, 1st floor windows. I was almost asleep in my bed when a vehicles headlights (from the parking lot) came streaming into our room and right into my eyes.

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Thank Liz M
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Liz, Thank you for taking the time to share your thoughts on your recent stay. We are pleased to read that you found our hotel clean and comfortable. I appreciate your suggestion on the breakfast. We will take a look into this. Thank you again for sharing your thoughts and we look forward to seeing you on your next visit.

Dayton, Ohio
Reviewed 1 May 2016

Place was very nice except when we booked (calling local direct number), we were told 2 types of suites - some with door between bed and sofa area - which we reserved 2 for our daughter and their families. When we arrived, we were told all suites were the same - without any doors between areas! Thus one child had...

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Thank Lily S
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Lily, I am so sorry to read your review. I assure you that my hotel would have never claimed to have two room suites. It would be different if we had them and accidentally overbooked but we do not have any on property. I am unable to locate your reservations to look into but would love to help you get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mount Zion Rd, Decatur, IL 62521-9719
Region: United States > Illinois > Decatur
Price Range: €70 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Decatur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor facing southeast...beautiful sun in the morning.”
 of 5 bubbles 274DanB, 2 Jun 2016 | Read review
“Communicate to the staff-- they want to make your experience right for you.”
 of 5 bubbles JimmyleesAssistant, 27 May 2016 | Read review
“The handicapped rooms are close to the service desk and the staff is great with service animals.”
 of 5 bubbles JimmyleesAssistant, 4 Jan 2016 | Read review
“Do NOT stay here!!”
 of 5 bubbles rissa204, 23 Oct 2015 | Read review
“talk to the management about what you really need, and they will work with you”
 of 5 bubbles JimmyleesAssistant, 15 Aug 2015 | Read review
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