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Country Inn & Suites By Carlson, Crystal Lake

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Country Inn & Suites By Carlson, Crystal Lake
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187 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Wisconsin
Reviewed 1 week ago via mobile

My family recently state for a night. We were supposed to stay longer, but needed to change plans due to an impending snowstorm, so we had to cancel a night. The folks at the service desk were accommodating. The pool seemed to be heated, and the hot tub was hot. The breakfast was filling, with the standard continental offerings.. a...

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Helpful?
1Thank Denise W
Cary, Illinois
Reviewed 2 weeks ago via mobile

Staff treated us like family. Everyone was friendly and helpful. Roomy and clean rooms. Nice pool and exercise facilities. Nice buffet breakfast included. Exceptional value! Will definitely recommend.

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1Thank Silvija S
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Silvija S, Thank you for the great review! We are so glad to hear you a re doing much better and we were able to keep you comfortable during your recovery. We hope to see you again soon! Sincerely, Your Country Inn Team

River Forest, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank C9353LChollyh
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Crystal Lake, Illinois, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 945sherrim
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Reviewed 13 February 2017

Great Hotel, perfect location for what we needed. Sleep really great for a hotel, which I never do! Extremely quiet. Room was very clean, bathroom was very clean. Pool and Hot Tub were great for the kids

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank heatherf160
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Heatherf160, Thank you for the great review! I am so glad you and your family were able to enjoy all of our amenities! We hope to see you again real soon! Sincerely, Your Country Inn Team.

Park City, Utah
Reviewed 11 January 2017

We were back in Crystal Lake to have Christmas with the grand kids and stayed once again at Country Inn. The lobby is nice--always a fire going. The staff is excellent. Always friendly and helpful. But boy oh boy is the building itself tired. Electrical sockets in rooms have pulled away from the wall. Carpet is dingy. But according to...

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Thank 787sallyb
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear 787sallyb, Thank you for your review! You are absolutely right. We are getting tired and a renovation is just what the doctor ordered. We have started with the outside of the hotel. The roof has been replaced, the exterior is getting a full refresh, with the addition of the canopy to the parking lot. On the inside, we have...

St. Petersburg, Florida
Reviewed 9 January 2017

When we checked in on New Year's Day, there were probably 1/2 dozen cars in the parking lot and not many more in the two nights we stayed. Why not upgrade a Club Carlson member when the hotel is not fully booked? Why not even acknowledge that someone is and has been a Club Carlson member for a long time?...

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Thank Minnes0taSue
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Minnes0taSue, I am so sorry that this was your experience with us! As you know this is not the level of service that we pride ourselves in. I have addressed all of these concerns with our entire team and have used it as a training tool so that we are better prepared for our guests on each and every...

Crystal Lake, United States
Reviewed 7 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kellyy2017
Binghamton, New York
Reviewed 1 January 2017

There is a great continental breakfast with a variety of hot and cold food. Rooms are clean with a refrigerator and coffee maker, ironing board and iron. indoor pool and hot tub. late hours. centrally located

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Thank Carla f
Crystal Lake, Illinois, United States
Reviewed 1 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kathylF7933KV

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Crystal Lake

Address: 600 Tracy Trl, Crystal Lake, IL 60014-6276
Region: United States > Illinois > Crystal Lake
Price Range: €94 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Crystal Lake 2.5*
Number of rooms: 80
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Also Known As:
Country Inn And Suites By Carlson, Crystal Lake
Country Inn & Suites By Carlson, Crystal Lake Hotel Crystal Lake
Country Inn Crystal Lake
Crystal Lake Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Crystal Lake staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Crystal Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back of the bldg provide a nice view but other than 2 buildings it's pure land & that view is very pretty”
 of 5 bubbles , 12 Nov 2016 | Read review
“I think most rooms would be fine. They have an elevator!!!!”
 of 5 bubbles LVL2321, 20 Oct 2016 | Read review
“One bedroom suite worth the extra money”
 of 5 bubbles ChristineM86, 19 Aug 2015 | Read review
“we've always had goodluck with the Country Inns”
 of 5 bubbles 927nick, 19 Mar 2015 | Read review
“You get a discount all over town, if you show your room key, wherever you eat, or shop”
 of 5 bubbles 34reneeb, 16 Feb 2015 | Read review
5 of 5