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Great stay. Genevieve the service desk person was excellent. Friendly, efficient. Room was clean well kept. Easy access to shopping and restaurants, and free breakfast was nice. Would stay here again. Reasonable price.More
Thank Rick L
Response from General M, General Manager at Comfort InnResponded 13 April 2017
Thank you for taking the time to write this review. We are pleased about how well your stay went. I will pass along with Genevieve your comments. We strive for excellence with every guest. We hope to see you again.
I am staying here on business, The first night was great. the room was clean, the bed was great and there was plenty of hot water and good water pressure in the shower. The fitness center was equipped well enough. The TV had a nice...More
I ended up in an accessible room for which the desk clerk was apologetic, but there was certainly nothing wrong with that and it felt like an upgrade! The property is exactly what I expect from a Comfort Inn, and though my contact with the...More
Thank William B
Response from General M, General Manager at Comfort InnResponded 14 October 2016
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing commitment to excellence. Our staff members take their roles in our industry very seriously and...More
Cancelled our reservation at 10 pm after they realized they didn't have a pet-friendly room available. We had confirmed our dog was allowed when we had made the reservation 2 hours prior to arrival. Was also told "It wouldn't be fair to rent us the...More
Response from General M, General Manager at Comfort InnResponded 16 September 2016
We are sorry for any problems we might have caused you. We keep pets only in certain rooms due to allergies and possible furniture issues we might have occur.
As for the remote - I will be talking with the maintenance staff. Again - sorry...More
I booked our room online in March and paid up front for a king bed with a 2-person sofabed and a rollaway. The rollaway was an extra $10, which I gladly paid since I have 3 kids. When we arrived we were told they could...More
1 Thank mvancal
Response from General_Manager_CL, General Manager at Comfort InnResponded 4 August 2016
Thank you for taking time to express your opinion of your stay here at the Comfort Inn. I do apologize for not being able to put a rollaway bed in your room because of the fire code here in Crystal Lake. The Choice Advantage system...More
US$67 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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