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Fairfield Inn St. Louis Collinsville, IL

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Traveller (2)
Room & Suite (10)
Dining (2)
Overview
  • Excellent66%
  • Very good15%
  • Average15%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)
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76 results
Traveller rating
48
12
12
2
2
Traveller type
Time of year
LanguageEnglish
48
12
12
2
2
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All reviewscontinental farehighly recommend this propertyfootball gamehealth clubfront deskgreat propertyroom was cleaneach morninggateway centerbiscuits and gravyyogurthot tubpamgymlouisstmurals
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1 - 5 of 76 reviews
Reviewed 15 July 2018 via mobile

My family and I came into town for a Cardinals game, upon arrival to the establishment we took the elevator up to the second floor to our assigned rooms. Soon as we exited the elevator the hallway carpet was not laying correctly in the hall...More

1  Thank Trenton H
Response from JeremyWa, General Manager at Fairfield Inn St. Louis Collinsville, ILResponded 4 weeks ago

Thank you for taking the time to write regarding your experience. First, I would like to sincerely apologize that your experience was not keeping with our high service standards. I must say, that our housekeeping staff strictly respects all Do Not Disturb requests. If the...More

Reviewed 14 June 2018

Hotel is Fantastic. Newly renovated, with just a little more work being done but had No issues with noise. Check-in was a breeze because Reggie is the man. Professional. Fast. Funny. Answered all my questions. Ask him about the high speed internet and he will...More

Thank gchums
Response from JeremyWa, General Manager at Fairfield Inn St. Louis Collinsville, ILResponded 20 June 2018

Thank you so much for taking the time to review the Fairfield Inn Collinsville. It was a pleasure to have you as our guests and we are so pleased that you enjoyed your stay and experience Reggie who is a great asset to our team....More

Reviewed 13 June 2018 via mobile

Perfect location for a st. Louis trip. Reggie checked us in and he is the front desk associate every hotel should hope for. Professional, courteous, funny, helpful and personable are just a few of the adjectives to describe this young man.More

Thank Dan D
Response from JeremyWa, General Manager at Fairfield Inn St. Louis Collinsville, ILResponded 20 June 2018

Thank you for your review of the Fairfield Inn Collinsville. I must agree with you, Reggie does rock and we appreciate you taking the time to call out someone that made a significant difference during your stay. It will be my pleasure to share your...More

Reviewed 30 May 2018

Neat and clean, but not fancy. Main issue is the most friendly staff of any place we've stayed. All engage you, converse, make you feel welcome, but seem genuinely engaged. Not superficial. Reggie on the night reception staff was especially fun to deal with. Great...More

Thank bobfaith2018
Response from JeremyWa, General Manager at Fairfield Inn St. Louis Collinsville, ILResponded 20 June 2018

Thank you for your review. We are so pleased that you enjoyed your say with us and that you found our facility "neat and clean and staff both "friendly and engaging". Overall, you described your experience as "great" and we appreciate and value your feedback....More

Reviewed 30 May 2018 via mobile

Reggie had the opportunity to check us in and we found his personality remarkable, ask him about the super speed internet service!! This young man will definitely go places with his wit, personality and motivation!!

Thank Richard D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$119 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Be sure to ask for Steven"
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"see comment above"
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"Just tell the staff what you need and they will help make you comfortable"
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"All rooms are great here, as there is only 2 floors."
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