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La Quinta Inn & Suites Collinsville - St. Louis

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La Quinta Inn & Suites Collinsville - St. Louis
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed yesterday NEWvia mobile

Came in the hotel at 11pm and saw a girl at the front desk she was so nice my room was so nice ugh I was scared from all the bad things I saw on here but got there it felt like a family everybody speaking talking helping our family with they things the food was nice my dog didn't...

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Helpful?
Thank jasonwoody32
Chicago, IL
Reviewed 1 week ago NEWvia mobile

We booked a king deluxe suite for Friday and Saturday nights. The appearance is generally clean but the walls, doors, and carpeting are worn. There is virtually no soundproofing so newlyweds like us are strongly discouraged from staying here. The staff are indifferent at best, bordering on rude. We did not receive a single smile, a single welcome, or a...

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Thank delGranado
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for your review. This is definitely not the kind of experience we want our guests to have. We are so sorry about the issues you encountered. Would you mind contacting the General Manager at lq6738gm@lqreviews.com. Sincerely, LQ Customer Care

McHenry, Illinois
Reviewed 1 week ago

Our room was spotless. Smelled so clean, so important..first problem is the driveway and parking lot. Watch out for the potholes. They are huge. Room 133, someone needs to ck the shower handle. Very hard to turn and pressure was so high the drain could not keep up with it. Water was nice and hot though. Worst issue was an...

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1Thank lizzwh
Oklahoma City, Oklahoma
Reviewed 1 week ago via mobile

We stayed here and overall this la Quinta was below average for a normal stay. The floor was sticky in the room and the building was older than most locations. There was no indoor pool and the breakfast biscuits were hard. I will elect to stay at another hotel next time.

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Thank Jdharris717
Dayton, Ohio
Reviewed 2 weeks ago

We stayed at La Quinta in Collinsville for two weeks, with two dogs and a 5 year old and a 13 month old. The staff was very friendly, and the house keeping respected the fact that I had a sleeping baby, and only came in to clean when I asked them to..We will be staying again at the end of...

Review collected in partnership with La Quinta
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Thank Maribeth K
London, United Kingdom
Reviewed 14 January 2017

As with most La Quinta's, the bed was ridiculously comfortable. I wish I could buy one in the UK. Being a pet friendly hotel, they could do more about cleaning a room after a pet has stayed there. The sofa in my room was covered in dog hair, and I had to cover it with a blanket from the cupboard....

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Thank handicappedtravel
Simcoe, Canada
Reviewed 4 January 2017

We travel with our small dog, so we generally try to stay at a La Quinta. This was our first stay at this property, after a very long driving day. It was easy to access from the interstate. Check-in was quick and easy. All staff we dealt with were friendly, professional and helpful. The hotel room was very spacious, clean...

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Thank 65JaneC2013
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am thrilled to hear you enjoyed your stay with us. I am glad we has plenty of safe walking space for you and your best friend. If you are ever in the area, we hope to have the pleasure of seeing you again. Thank you for your great review.

Reviewed 1 January 2017 via mobile

Nice but unprofessional staff. Breakfast wasn't started by opening time. Staff member had her child in lobby. Things happen so I could overlook That but one member didn't know how to work computer. Again, people need training but it just wasn't handled professionally. Room acceptably clean but repairs needed. Not up to La Quinta standards.

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Thank MarilynR2b
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for your feedback, I will use this information to fix the problems you have mentioned. I hope you come see us again soon so that we can show you the progress we will make. Thank you for your time and thank you for staying with us.

Ludington
Reviewed 21 December 2016

Check in had our room request wrong and was not able to accommodate what we requested even though we are Elite members. Room had an overwhelming smell of smoke/fire/cigarette smoke. Outside looks like a messy unfinished construction site. Pool is empty without any kind of fence or enclosure for safety. Parking lot is crumbling. Couldn't wait to leave and cancelled...

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1Thank R H
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am very sorry for your experience. We work very hard to give all guests a great stay, that goes especially for our Elite Members. I apologize somebody did not follow our 100% smoke free policy and that was the only room we had to offer at the time. I would love for the chance to make this right for...

Slate Hill, New York
Reviewed 19 December 2016 via mobile

Everyone was very friendly and accommodating. The hotel was clean & modern. Convenient location if traveling. We came with our two pugs and the staff bent over backwards to handle our needs. Very pet friendly hotel.

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Thank ALJ80
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am thrilled to hear that you had a great stay. We look forward to seeing you again in the future. Thank you very much for your feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Rooms at La Quinta Inn & Suites Collinsville are stocked standard with comfortable Pillowtop beds that are ergonomically pleasing; free high speed wireless internet allowing you to connect your wireless devices and stay connected to the rest of world while you are traveling; free local calls so you can communicate with local contacts without having to deplete minutes on your mobile phone plan; and a business center where you can take care of printing and faxing. The onsite fitness center has all the equipment you need to get in a complete workout to help you stay on your fitness schedule and get physically and mentally prepared for whatever your day has in store. We offer a free Bright Side Breakfast® with hot and cold items, so you can avoid crowded restaurants and enjoy a healthy meal; just steps away from your room. Stop by the lobby and enjoy your breakfast.. If you get hungry for a snack before or after breakfast, our Bright Side Market may have just what you need to satisfy your cravings. ... more   less 

Additional Information about La Quinta Inn & Suites Collinsville - St. Louis

Address: 6 Gateway Dr, Collinsville, IL 62234-6106 (Formerly Collinsville Villager Premier Extended Stay Suites)
Region: United States > Illinois > Collinsville
Price Range: €70 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Collinsville - St. Louis 2.5*
Number of rooms: 70
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Also Known As:
Extended Stay Collinsville
Collinsville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Collinsville - St. Louis staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Collinsville - St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the same”
 of 5 bubbles 574richr, 12 Dec 2016 | Read review
“I had room 216.”
 of 5 bubbles ChrisL55, 1 Nov 2016 | Read review
“None are special.”
 of 5 bubbles Kalonymos, 23 Aug 2016 | Read review
“3rd floor usually doesn't have as many pets so if you are not a pet person like me you can request a room on that level!”
 of 5 bubbles sethscottl, 25 Jul 2016 | Read review
“Get there early. I was told rooms are on a first come basis, even with a reservation.”
 of 5 bubbles REBECCAMountProspect, 13 Jul 2016 | Read review
5 of 5