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Beautifully decorated property with extremely friendly staff in a great location in the loop in Chicago. Loved the text capability with staff! Building is older so the rooms are a little small, but the only meaningful downside is that the wifi costs money. Else, loved...More
Entry is dramatic and marbled and ironed - renovated preserving charming features. Check-in is up a floor via classic elevators. Front-desk staff is totally forthcoming. Offer you service by text if you prefer (I do - and they are very responsive to text questions). The...More
2 Thank SueSyo
Response from Keith S, Manager at Kimpton Gray HotelResponded 21 May 2018
Thank you for this review. There is a lot of great feedback here that I am going to put to good use. I'm glad you enjoyed the texting feature that the front desk provides. It's a nice amenity that more and more guests...More
Walking distance from Millinneum Park, Magnificent Mile, State Street shopping, restaurants, theatres and museums. Quiet location. Quiet rooms. Our request for rooms adjacent to one another was thankfully honored. Friendly & accommodating staff. They don’t offer room service yet the main floor restaurant, Steadfast, serves...More
Thank Christina T
Response from rebecca c, Front Office Manager at Kimpton Gray HotelResponded 3 days ago
Thank you for the recent review of your stay at the Gray! We are so happy to hear that the location was perfect for all of your Chicago needs and the staff treated you so well. In an effort to do our part...More
Just returned from our annual trip to Chicago, where we stayed at our favorite Kimpton hotel, the Gray. Bobby, as usual, went out of his way to make sure that everything about our stay was top-notch, particularly the service. Despite not having seen us for...More
Thank Edward W
Response from rebecca c, Front Office Manager at Kimpton Gray HotelResponded 4 days ago
Thank you for the fantastic 5 star review! As someone who travels often, especially to Kimpton's,, it truly means so much that we are your favorite one! Bobby is a true asset to our team and really does an unparalleled job at making each...More
We loved this place! The location was terrific, right down the street from the theater where we saw HAMILTON, within walking distance of tons of shopping, restaurants, sightseeing. Staff was very polite and friendly, decor is beautiful, especially in the common spaces like the lobby...More
Response from rebecca c, Front Office Manager at Kimpton Gray HotelResponded 6 days ago
Thank you for the great review of your recent stay at the Gray! We are so happy to hear that you loved the hotel and the location was perfect for your special trip to Hamilton. We are excited that we were able to surprise...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from rebecca c | Property representative |
Wow! Such great advise from these fellow travelers and all accurate. If you would like further recommendations for food and drink options in the area, please e-mail our concierge team directly at 312-750-9012 and... More
Wow! Such great advise from these fellow travelers and all accurate. If you would like further recommendations for food and drink options in the area, please e-mail our concierge team directly at 312-750-9012 and they can best assist. Revival food hall is great but only open Monday-Friday 7am-7pm and the El is definitely the best way to get to Wrigley. Our wine hour is every night from 5-6pm but only has red and white wine, no beer or cocktails unfortunately but we have 3 other great bars on property for that. We look forward to having you stay with us soon.
Best, Rebecca Front Office Manager
I believe they do! I did not use the spa but LOVED staying at the Kimpton Gray. I will absolutely choose this hotel next time I am in town. Close to everything, staff was amazing, and they have an open roof top bar!