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Kimpton Gray Hotel

386 reviews
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Traveller (235)
Room & Suite (55)
Dining (1)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“office building”(27 reviews)
“wine hour”(24 reviews)
“the loop”(43 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)Write a Review
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1 - 5 of 377 reviews
Reviewed 2 days ago via mobile

When you have just one night you want all to go well and The Gray's outstanding staff delivers. I wanted my wife to get away if for just a short trip and from the time we pulled up the staff delivered. I had spoken with...More

Thank Tom F
Response from Keith S, Assistant GM at Kimpton Gray HotelResponded yesterday

Dear Tom F, Thank you for the kind review and for taking the time to post to the TA community. I'm so glad to hear about the service received during your recent visit. My apologies for the booking challenges but I'm glad the staff handled...More

Reviewed 5 days ago

If you are a business traveler and you need a hotel with a great staff and wonderfully appointed rooms this is it. The hotel has a great bar and two wonderful restaurants. Like all Kimpton Hotels they have a fabulous happy hour (5-6PM) each night...More

Thank scrappythecat
Response from Keith S, Assistant GM at Kimpton Gray HotelResponded 4 days ago

Dear scrappythecat, Thank you for taking the time to write such a nice review of your recent visit. We greatly appreciate the time taken to provide the constructive feedback and sharing with the TA community. Glad you enjoyed the restaurants, service and location. We hope...More

Reviewed 1 week ago

A great hire with beautiful spaces and decor. The staff are amazing and the location is perfect. Love this hotel. Been there about 30 times this year alone. It’s my go-to for business and pleasure. Boleo and Stradfast are awesome dining options, especially Boleo on...More

Review collected in partnership with this hotel
Thank Anthony_Partipilo
Response from Keith S, Assistant GM at Kimpton Gray HotelResponded 6 days ago

Dear Anthony_Partiipilo, Thank you for taking the time to share your experiences! We are so happy to have earned your loyalty here in Chicago and i can tell you first hand our team looks forward to your visits. Glad you are enjoying the venues please...More

Reviewed 1 week ago via mobile

First time at this hotel. According to the front desk, it was an office building converted to a hotel in 2016. It shows, because everything in the room appears new. Very tastefully decorated, including the bathroom. Excellent restaurant adjacent to the hotel on the ground...More

Thank John K
Response from Keith S, Assistant GM at Kimpton Gray HotelResponded 1 week ago

Dear John K, I'm glad to hear the location worked well for you! Thank you for taking the time to share your experience with the TA community. Thank you for choosing to stay with us and we hope to see you back in the very...More

Reviewed 1 week ago via mobile

I couldn’t disagree more with the last two posts from the same family. My wife and I stayed at the Kimpton Gray for two nights as we frequently visit Chicago from Indianapolis. The hotel, customer service and food were great! The rooms were spacious, modern...More

Thank Preston F
Response from Keith S, Assistant GM at Kimpton Gray HotelResponded 1 week ago

Dear Preston F, Thank you for taking the time to share your experience with the TA community. I'm very happy to hear you were able to experience our cuisine and drinks in Boleo and Vol. 39 and enjoyed them. Thank you for acknowledging the service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$134 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (235)
Room & Suite (55)
Dining (1)
Hotel & Grounds (171)
Bathroom (21)
Business Centre & Event Rooms (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
TTRAN123
21 December 2017|
Answer
Response from krae21 | Reviewed this property |
You can contact the hotel. I stayed at the Kimpton Palomar in November and parking was $62...ouch! We used an online app and found parking a block away for $25. No in and out privileges, but we didn't want to drive in... More
0
Votes
bersnyder
17 October 2017|
AnswerShow all 8 answers
Response from Melissa G | Reviewed this property |
No double vanity.
0
Votes
brandon w
7 July 2017|
Answer
Response from Keith S | Property representative |
For the month of July we are offering $44/night valet parking which is roughly $20 cheaper than the rest of the city. There is nearby self parking and the rates are about the same. Starting August 1st going forward the... More
0
Votes
Room Tips
"How about some sanitizer for the workout room to clean the machines after use."
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"The rooms were great."
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"Get the king deluxe - was spacious and comfortable."
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"Just figure out what floor you want to be on, Chicago is a busy city so higher up will have less street noise."
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