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Doubletree by Hilton Chicago Magnificent Mile

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2,509 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,324: English reviews
Madison, WI
Reviewed 5 July 2015

We stayed at this hotel on a quick getaway to Chicago and it was beautiful! Great location in Downtown Chicago; Nice breakfast; love the cookies; room was huge (we asked for 2 beds) and a very pleasant surprise with a heated pool on the roof of the 5th floor. (The attendant was excellent - she was very attentive to making...

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Helpful?
Thank WiWeezie
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are very happy to hear that you enjoyed everything about our hotel. We pride ourselves on great service and a quality product and it is nice to receive confirmation of our hard work. We look forward to accommodating you in the near future. Have a wonderful day!

LaPorte, Indiana
Reviewed 5 July 2015 via mobile

Had a room close by pool which we loved. All the staff were so nice. The free warm cookies were a nice touch when we checked in. We picked the hotel since it was a short walk to Navy Pier. There is an Einstein Bagel open 6a-2pm which was nice too.

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Thank travlerJ18
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review and pictures. We are so happy that you enjoyed your stay with us in Chicago. We look forward to accommodating you again in the near future!

Evansville, Indiana
Reviewed 3 July 2015 via mobile

This place was great. It had everything you could ask for in a hotel. Grab your free cookies at the desk everytime you walk by. They are the best cookies ever. Your only a few blocks from Magnificent Mile. Shopping is eveywhere and a restaurant on every block. You are pretty much close to everything in the downtown area. If...

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Helpful?
Thank JB105150
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you very much for your kind review of our hotel. We are pleased that we were successful in providing you a memorable stay in Chicago. Our cookies are quite delicious and we are happy you enjoyed them during your stay. We look forward to having you back in the near future and wish you the best.

Elkhart
Reviewed 2 July 2015

Although the location was great, close to shopping, and easy to walk to Navy Pier. Was greatly disappointed in the beds in the room. Had gotten what I thought was a fabulous rate on Hotwire, much to my dismay, they put the crappy beds in my room!!! I realize that I could have complained and possibly gotten a different room,...

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1Thank Suzanne M
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of Hilton DoubleTree. We are glad you were in close proximity to many of the attractions of Chicago. We apologize that the beds in your room were not to your satisfaction. However, we do wish you would have reached out to guest services so we could have solved the issue at that time....

NC
Reviewed 1 July 2015 via mobile

Spent 2 nights here and the bed was great - which is my top priority. The pillows went flat quickly and I woke with aching ears. The lobby and hallways are awfully decorated, but clean. My opinion, looks a lot like 1985! Skip the bagel shop and walk to the Waffle Cafe just down Ohio for an awesome breakfast!

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1Thank andrear121
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of Hilton DoubleTree Magnificent Mile. We are glad that your bed was comfortable during your stay and that you were able to find enjoyable dining in Chicago. We apologize that you felt our decor was "out of date" and it will be addressed when renovations come about. We hope you enjoyed visiting Chicago...

Atlanta Georgia
Reviewed 1 July 2015 via mobile

Easy access to multiple transportation channels. Walking distance to great restaurants and shopping. Nice size rooms, convenient store across the street and in-house dining is good. Parking can be expensive.

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Thank ATLCURACAO
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy to hear that you enjoyed your stay with us in Chicago. We take pride in our proximity to many sought after attractions in the Chicago area and are pleased you were able to find fun things to do. We agree that parking can be pricey, but as with any major city this is an obvious...

Perth, Australia
Reviewed 30 June 2015

We stayed at the Double tree for 3 nights in Chicago from 24th June to the 27th. We booked through booking.com and was quoted $927 for the 3 nights which we were charged upon checkin by the hotel, have the receipts and bank records to prove this included taxes and hotels fees. Upon check out we were told out account...

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6Thank Daniel P
Toronto, Canada
Reviewed 30 June 2015

This hotel is in a great location near the Magnificent Mile, not to mention a ton of great restaurants. That said, coming from someone who enjoys good quality and service this hotel did lack. I pulled my car up front at arrival hoping for assistance at 8:30pm and I was completely ignored by the bell staff. I finally had to...

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Helpful?
Thank Mark H
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for informing us of the circumstances during your stay with us. We apologize that you were not assisted upon your arrival and that you had to deal with the issue with the ice machine malfunction. Guest Services have been informed of this so we can improve. We hope that you enjoyed your stay outside of these...

Grand Rapids, Michigan
Reviewed 30 June 2015

Taylor did an incredible job. He spoke to us as if we were friends and not customers. I know he sees 100's of faces a day but he always greeted us by name and was up to speed on the details of our stay.

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Thank Lindsey S
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are very pleased to hear that you had an excellent Birthday celebration in Chicago! We take pride in our quality of service and are glad you received this during your stay with us. We hope to accommodate you in the future and thank you for your kind review. Have a fantastic day!

Commerce, United States
Reviewed 29 June 2015

The Double Tree in Downtown Chicago was awesome! Service was excellent and the location is even better. Short walk to Navy Pier and the Magnificent Mile. The outdoor pool was clean and heated. Einstein Bagel is located within the hotel and their staff was friendly and has an affordable breakfast for the family. I would stay at this hotel again....

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Thank Eric M
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are so pleased you thoroughly enjoyed your stay with us and received excellent service. We look forward to accommodating you in the near future. Have a marvelous day!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €80 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor offers lake views between buildings. Avoid room behind elevator ending in 21.”
 of 5 bubbles TomF842, 28 Nov 2016 | Read review
“ask for room with a view otherwise your looking at parking garage!”
 of 5 bubbles kimsE3658RJ, 18 Nov 2016 | Read review
“Outdoor pool is on the 5th floor. Connecting rooms are good for larger groups.”
 of 5 bubbles mstamm1, 13 Nov 2016 | Read review
“Try to get corner room”
 of 5 bubbles Tio_Ronaldo, 10 Nov 2016 | Read review
“Try to get a room on a higher floor for a better view.”
 of 5 bubbles georgec391, 1 Nov 2016 | Read review
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