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Doubletree by Hilton Chicago Magnificent Mile

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Doubletree by Hilton Chicago Magnificent Mile
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2,613 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,425: English reviews
Monrovia, California
Reviewed 17 September 2015 via mobile

We just checked in for a 5 night stay and was greeted with a heavy paint smell in the room. We called guest services to send housekeeping to deodorize the room, and they said we would not be able to switch rooms until tomorrow. My four year old already has allergies, I hope she'll be OK for one night. Friendly...

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Helpful?
Thank kaizenfury7
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for writing a review of Hilton DoubleTree Magnificent Mile. We are glad your check-in started with the classic DoubleTree cookie experience and that our staff was able to assist you with setting up your free WiFi. We appreciate you informing us of the conditions of your room upon arrival. We have informed management so that we...

Waterford, United States
Reviewed 16 September 2015

I understand that I am not a High Honors member, however, I am one and presented my card upon arrival. I was with 3 other people who had rooms booked. One of the other 3 was a lower Honors member like myself. My profile asks for a higher level floor. I was placed on 3rd floor, one person on 8th,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Richard G
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience with us in Chicago. We appreciate you being a loyal Hilton Honors member and choosing DoubleTree Magnificent Mile. We would like to apologize for any challenges you faced regarding your Honors points or parking charges and understand that this can be frustrating. We have contacted...

Reviewed 15 September 2015 via mobile

Great location and a great staff here. Clean rooms and a very smooth operation. The location is great for mag mile and anything else is a cab ride away( and they are always there). Told my wife we needed to return and spend a mini vacation at this location. I will definitely return !

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Helpful?
Thank Lefty C
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are proud to hear that you had a great experience during your visit with us at DoubleTree Magnificent Mile. Thank you for complimenting our great location and staff, your comments are much appreciated. We look forward to having you and your wife back for a mini vacation anytime and are glad to hear that you will be...

Argentina en Japon
Reviewed 14 September 2015

The experience of this hotel was terrible. Bad food. Dirty carpets. Smell in the room. Noisy air conditionner. Pool facilities can be used from 8am, too late for business travellers. There was a storm, the ceiling of the lobby was like the Niagara falls. Full of buckets and towels.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank belloamanecer
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience with us at DoubleTree Magnificent Mile. We apologize for any challenges that may have inconvenienced you during your stay and assure you this is not typical of the DoubleTree standard that we uphold at Magnificent Mile. We would like to reach out to you and...

Chicago, Illinois
Reviewed 13 September 2015

ok. I have seen whiter towels. the bedding sheet had a palm sized greyish (mold?) stain in the most visible place. as if someone stepped on the bed in dirty shoe. bleh. i was too tired and that was still better than the train or plane seats so i just slept. thie bed is too soft for me but well...

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Helpful?
Thank Travis N
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy to hear that you enjoyed our excellent location in Chicago. We strive to provide all of our guests excellent service and it is wonderful to hear that you received this. It's nice to hear that you found our "peaceful" location conveniently close to activities and got to explore the area. Thank you for informing us...

Reviewed 12 September 2015

I stayed at this DoubleTree location the first two days of September because I was in town for an appointment at the French Consulate. The staff was amazing, greeting us with friendly faces and fresh baked cookies after a long, hot bus ride to Chicago. While I don't remember the name of the gentleman who checked us in he definitely...

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Helpful?
Thank alybove
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy to hear that you had an amazing experience with us at DoubleTree Magnificent Mile. We are proud that you received excellent service hands-down from the staff to the quality of your room. It's excellent that you got to take advantage of our rooftop pool and found our location conveniently located in close proximity to many...

Hamilton, Ohio
Reviewed 12 September 2015

Great location, within walking distance of Navy Pier and many good places to eat. Rooms were roomy and people were friendly and helpful. Use of hop on hope off close enough to use and get back to hotel without using pricey cabs.

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Helpful?
1Thank teetermom
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of DoubleTree Magnificent Mile. We are proud to hear that you loved our excellent location and received superb service from our staff. The hop on hop off can be very convenient for short travel here in the city and we are glad that you were able to utilize it. We look forward to...

Reviewed 11 September 2015

Stayed at the DoubleTree during Labor Day week-end. Loved the location, close to Whole Foods, with an Einstein's Deli in the premises and very close to Michigan Avenue and the Magnificent Mile. But I was not very impressed with the hotel. The décor is dated, The elevators are old and slow and there was not good water pressure in the...

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Helpful?
Thank Francisco T
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience with us at DoubleTree Magnificent Mile. We are glad you loved the location and found it conveniently located to many activities and stores. We apologize for any challenges during your stay that may have inconvenienced you and have informed management so that they may be...

Zaandam
Reviewed 11 September 2015

When you book a room in the centre of a large city for around a 100 euros, you know something's gotta give. In the case of the Doubletree at Maginificent Mile it was the outdated decor of the hotel room and hallways, the not so attentive reception personnel, expensive WIFI (it's only free in the lobby, for inroom WIFI it's...

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Helpful?
Thank ichristiani
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience with us at DoubleTree Magnificent Mile. We are happy to hear that you enjoyed our location, cleanliness, and your comfortable bed. It's great to know that you had a good experience and felt that our hotel was a good option for visiting Chicago. We have...

Washington DC, District of Columbia
Reviewed 9 September 2015

My wife and I stayed at the DoubleTree Chicago Magnificent Mile for one night over the labor day weekend. While the service upon check-in was good, and so was the location, the property looked much older and more tired than the pictures on its website suggested. In any case, all went reasonably well until we went back to our room...

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Helpful?
1Thank MarkamBey

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €81 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your Doubletree by Hilton Chicago Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get above level 16”
 of 5 bubbles Mickster1967, 11 Feb 2017 | Read review
“Good location. Good value”
 of 5 bubbles Joemacpd, 29 Jan 2017 | Read review
“FYI: $55/night for parking”
 of 5 bubbles AliceL475, 23 Jan 2017 | Read review
“As for high floor away from elevator.”
 of 5 bubbles chicagoppl0912, 16 Jan 2017 | Read review
“The rooms away from the elevator are quieter.”
 of 5 bubbles mattee_2004, 7 Jan 2017 | Read review
5 of 5