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Hilton Chicago/Magnificent Mile Suites

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#63 of 186 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
Hilton Chicago/Magnificent Mile Suites
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1,717 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,629: English reviews
Cleveland, United States
Reviewed 26 February 2016

If you like noise and dirty suites this hotel is for you! The staff needs some training.. if you do not mind the suite you booked not being available, the key cards not working to gain access to the pool or to your suite again book here. Housekeeping attempted to clean my suite 4 times in one hour with a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kevin K
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Kevin K, Thank you for taking the time to review our hotel. Please know I regret your expectations were not met. Your feedback is highly valued and will be shared with the appropriate managers and associates to make sure this does not happen again. I apologize for the situation you experienced with the key as it seems that you...

Orlando, Florida
Reviewed 24 February 2016

The staff is excellent from bellmen to front desk to executive lounge. We were upgraded to a lovely, clean room and were very comfortable for our days here. Elliott in the executive lounge was a delight and a gentleman. We will look forward to additional stays!

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Helpful?
Thank zoe1mom
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Zoe1mom, Thank you so much for taking the time to review our hotel. It sounds like you had a wonderful time here in Chicago. I will be sure to share your kind words about our staff members, and I will make a point to recognize Elliot. We look forward to welcome you back the next time that you are...

Nashua, New Hampshire
Reviewed 24 February 2016

The hokey title fits every staff member I encountered during my three-day stay, and I used a number of the hotel's services. They go out of their way to ensure the needs of the guests are met. A small emergency while I was there of the elevators not working for a small period was well handled by the staff, making...

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Helpful?
Thank SummerTraveler603
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear TMD0307, Thank you so much for staying with us and taking the time to share your review with us and other travelers who are planning to visit Chicago. I am so glad you enjoyed your stay with us. The feedback from our guests is very appreciated by all of us at the hotel. Thank you for being a loyal...

Berwyn, Illinois
Reviewed 24 February 2016

I worked at this hotel for four years back in the late 90's. I was in town for a training and had my choice of where to stay. . . I opted to stay where I was familiar. I was so happy that I decided on the Hilton Suites. I had a great room that was spacious, clean, and comfortable....

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Helpful?
Thank TMD0307
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear TMD0307, Thank you so much for reviewing our hotel. I am so glad you enjoyed your stay with us. The feedback from our guests is very appreciated by all of us at the hotel. It is a special treat to read the feedback from someone who has worked at this hotel. In our industry, there is a connection to...

Munich, Germany
Reviewed 24 February 2016

Rooms/Appartments are spacious. Recommend suites that are on the higher floors. Very quiet. Location is great! Literally around the corner from the John Hancock Center. Magnificent Mile/Michigan Avenue with great shopping facilities five minutes by foot.

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Helpful?
Thank TofMUC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear TofMUC, Thank you for staying with us and taking the time to tell us about your experience with us. We are delighted to read that you enjoyed your stay and our location near Lake Michigan, wonderful shopping and dining options, and the John Hancock building. We look forward to welcoming you back next time you are in Chicago!

Willow Springs, Illinois
Reviewed 23 February 2016

Great location, great bar and restaurant, but not a comfortable room, very noisy from construiction, also it was'nt cleaned very well, I expected more from Hilton. I dont think I would bring my wife back here again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jackz144
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Jackz144, Thank you for taking the time to review our hotel. The feedback from our guests is very appreciated by all of us at the hotel. I apologize for the inconveniences you experienced during your stay. We are always working hard to bring a better stay for our guests, and the updates are a part of our efforts to...

Chicago, United States
Reviewed 23 February 2016

Overall 8 out of 10. Everyone there is extremely friendly, the room was comfortable, it's in a great location and the fitness area is great. The only concern I had was seeing a little bit of debris that remained from the previous person who rented the room before me. Small items but still made me question the rest of the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Troy S
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Troy S, Thank you very much for staying with us. We appreciate you taking the time to tell us about your experience. Chicago has lot to offer and our prime location next to the John Hancock tower, next to the magnificent mile, a block away from Lake Michigan and a short walk to Rush Street, makes our location very...

Reviewed 21 February 2016 via mobile

Staff was friendly and helpful. We were running late for a show and the doorman suggested a place nearby that would be quick. It was perfect! I thanked him the next morning and he was sincerely grateful for acknowledging and thanking him for his suggestion. Even the maintenance man in the elevator asked me how my stay was and how...

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Helpful?
Thank Douglas N
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Douglas N, Thank you for taking the time to review our hotel. It sounds like you had a great time here in Chicago. I am so glad you experienced the friendliness and helpfulness of our staff. I have taken note of the situation you experienced with other guests staying on your floor. Please know that we are very protective...

Reviewed 19 February 2016 via mobile

Room, view, and price WOULD have been great...had we known about the horridly loud and annoying renovations going on. Apparently there is no room you can book where you won't hear the noise, but to deal with it at 8am...is a bit much. It literally vibrated our entire suite & sounded like it was in our room. I would wait...

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Helpful?
1Thank Katie K
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Katie K, Thank you for staying with us and for taking the time to tell us about your experience with us. Your feedback is both valued and appreciated. We are very sorry for the inconvenience you experienced during your stay. We are always working hard to provide a pleasant stay for our guests. We are sorry it seemed as...

Greater Cincinnati
Reviewed 17 February 2016

We spent New Year's Eve here to enjoy the new Rising Star. Although it was very cold we had a great time at the hotel and in the city. The security was great and the room had a great view of the Michigan Lake and the beach. We were amazed each morning of the number of runners in the cold...

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Helpful?
Thank delrio69
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Delrio69, Thank you for taking the time to review our hotel. It sounds like you had a great time here in Chicago. We are delighted to read that you enjoyed our location near Lake Michigan, the John Hancock Tower, Oak Street, the American Girl and other landmarks. We look forward to having you stay with us again and be...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville
Price Range: €112 - €383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
34 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a lake view”
 of 5 bubbles Mikestages, 1 Feb 2017 | Read review
“Consider the executive floor for access to the lounge”
 of 5 bubbles , 1 Feb 2017 | Read review
“lake view is nice if you are on the top floors.”
 of 5 bubbles piergiorgiom399, 19 Dec 2016 | Read review
“King Suite w/ Lake Views”
  • Sink/Bar
  • Urban View 2
  • Urban view
 of 5 bubbles wilkinsk2013, 25 Nov 2016 | Read review
“Ask for a high floor facing east for a better view.”
 of 5 bubbles marycathyjoneslmp, 22 Nov 2016 | Read review
5 of 5