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Hilton Chicago/Magnificent Mile Suites

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#59 of 185 Hotels in Chicago
Certificate of Excellence
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1,639 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,554: English reviews
Omaha, Nebraska
Reviewed 13 January 2016

Although our stay was short, we were thoroughly impressed with the location and friendly service. Our check-in went smoothly and we were given a couple of bottles of not-freezing-cold water, which was great because we'd just spent about an hour walking around in freezing temps outside. The suite itself was well looked after and very comfortable. This is definitely at...

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Helpful?
Thank Michael H
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Michael H, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you enjoyed your stay with us and that you experienced the friendly service provided by our team members. I...

Birmingham, Alabama
Reviewed 13 January 2016

This is a very nice hotel in a great location across from the Hancock tower and 1 block of Mich. ave. The rooms are nice but not premium. Everything was well taken care of. The restaurant attached to the hotel has a nice menu and the food was exellent.

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Helpful?
Thank Tom W
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Tom W, Thank you for staying with us and thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city. It is nice of you to also recommend the restaurant The...

Chicago, United States
Reviewed 13 January 2016

The room itself was nice, but we couldn't cool it down! Tried lowering the temperature of the thermostat to 65 but it never got below 72. We even opened the windows in middle of winter; couldn't even get a breeze. This made it difficult to get comfortable.

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Helpful?
1Thank Matthew C
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Matthew C, Thank you very much for staying with us and for taking the time to tell us about your experience with us. I have taken note of your situation with excessive heat in your room and asked engineering to check on our system. It seems that a valve may have gotten un-operational and caused the problem. Your feedback...

Chicago, Illinois
Reviewed 9 January 2016

The location is great and the suites and bathrooms are spacious. Our room was very quiet and clean. The staff is friendly and helpful, too. But the beds are very uncomfortable. And the parking fee is ridiculously high!

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Helpful?
Thank srp2775
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear srp2775, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. I am glad that you were able to the friendly and helpful service provided by our team. I am very sorry that you were disappointed with the bed, we will make sure to follow-up as it is...

Chicago
Reviewed 7 January 2016 via mobile

Kayla was the most amazing host of the executive lounge. So sweet & so helpful. She made the visit to the hotel great! Great location for some of the most popular attractions in the city. I would make this a stop on your list for Chicago. Right next door to the Hancock. A Must visit!

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Helpful?
Thank Kimberly K
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Kimberly K, Thank you so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thank you for taking the time to recognize Kayla from our Executive Lounge, your feedback is both valued and appreciated by all...

Clarksville, United States
Reviewed 6 January 2016

My family and I stayed here over the New Year's Weekend. Think twice before choosing this one. There are lots of great Chicago Hotels that serve families well. The entrance is nearly impossible for strollers. The bellmen have to carry your luggage; snack, diaper bags, bottles, and random stuff families pack to your room - no exception (kind of embarrassing)....

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Helpful?
Thank Raphael T
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Raphael T. I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments and please do not hesitate to...

Chicago, United States
Reviewed 6 January 2016

I highly recommend this hotel to any traveler, whether you are in Chicago for business or leisure. I stayed here with my husband and was very impressed with the staff and the room that we stayed in. We were in a corner suite on the 24th floor and the room was huge! We were able to have friends come visit...

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1Thank Kira R
Reviewed 4 January 2016

Great location, walking distance to most attractions, including Navy Pier where we went to enjoy the new year fireworks. The Executive Lounge for the Hilton Honors members was well stocked with drinks, snacks and a pretty hearty breakfast. The WiFi access could be better but was easy to access.

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Helpful?
Thank shehzadsaeed
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear shehzadsaeed, Thank you very much for taking the time to share your comments about your stay with us . We are delighted to know that you enjoyed your stay and thank you for pointing out our great location. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to...

Atlanta, Georgia
Reviewed 4 January 2016

An EXCELLENT hotel to stay with family or solo. We decided fun in Chicago instead of a resort in Orlando, FL where it's much warmer. This ended up being the BEST! There's plenty to do for adults and kids. The rooms were great for kids to have their space and adults to rest in the next room. Two nice size...

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Helpful?
1Thank Fun4All4U
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Fun4All4U, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception.Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and...

Bella Vista, United States
Reviewed 2 January 2016

We brought three family groups together for a few days to be tourists in Chicago, and this hotel exceeded all expectations for each disparate group. Chicago is a great place to visit, and this is a great place to stay.

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Helpful?
Thank Robert S

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: €95 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Odigeo, Cancelon, Hotels.com and Priceline so you can book your Hilton Chicago/Magnificent Mile Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
29 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Suite w/ Lake Views”
  • Sink/Bar
  • Urban View 2
  • Urban view
 of 5 bubbles wilkinsk2013, 25 Nov 2016 | Read review
“Ask for a high floor facing east for a better view.”
 of 5 bubbles marycathyjoneslmp, 22 Nov 2016 | Read review
“far from elevator”
 of 5 bubbles W5583QPcatherinec, 9 Nov 2016 | Read review
“higher floors on the HHonors level”
 of 5 bubbles antonyang, 2 Nov 2016 | Read review
“Our room faced the water however had to look through buildings! 15 floor was great”
 of 5 bubbles 408tracyp, 1 Nov 2016 | Read review
5 of 5
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