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The Allegro Royal Sonesta Hotel Chicago Loop

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171 W Randolph St, Chicago, IL 60601-3121
COVID-19 update: See the added health and safety measures this property is taking.Read more
8 people are viewing this hotel
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Room & Suite (168)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Allegro Royal Sonesta Hotel Chicago Loop
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 214 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The Allegro Royal Sonesta Hotel is conveniently located in downtown Chicago and only minutes from nearby attractions and business destinations. Guests can relax in the thoughtfully equipped guestrooms and suites featuring complimentary Wi-Fi. Enjoy great hotel amenities including complimentary bicycles, on-site dining, and fitness center. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event.
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Room & Suite (168)168
Full view
Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Wifi
Paid wifi
Restaurant
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Classic
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
346Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
1,339Reviews38Q+A100Room tips
Traveller rating
  • 609
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  • 155
  • 75
  • 54
Time of year
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Popular mentions
Linda McMenamy wrote a review Mar 2021
Oceanside, California33 contributions5 helpful votes
My sister & I just spent a weekend in Chicago, we stayed at the Allegro! The location is seriously great, you can walk to a lot of things or take a cab/uber & it won’t cost you much! The hotel is clean & very stylish. We had zero complaints about our room or the hotel at all. The parking at the hotel is pretty expensive so we ended up just parking my car in the garage across the street (way cheaper) & it turned out perfect. Our next visit we are booking here again! The staff is great & very friendly. Starbucks is also right next door. Book this place if you’re considering it, you won’t regret it!
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Date of stay: March 2021Trip type: Travelled with family
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Response from Ben H, Other at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 1 week ago
Hi Lindalouuu, Thank you for your feedback in regards to your stay with us! We are pleased that you and your sister had a Wonderful Stay with us and that all of our staff went above and beyond! We will be sure to share this review with our entire team, and we hope to see you again in the future!
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butterflyshadows wrote a review Nov 2020
Chicago, Illinois588 contributions93 helpful votes
+1
Hotel's Favourite
I have such positive memories of the Hotel Allegro and remember I used to visit here numerous times with my cat when I had moved away from Chicago. I just completed a fun "staycation" getaway as a treat this Saturday. The minute I walked in Chuck the valet and doorman greeted me warmly and he actually recognized me from years ago. The Allegro has been part of the Kimpton boutique brand for many years and it has gone through major architectural changes throughout the years becoming an incredible art deco showpiece in the city of Chicago. I remember visiting this particular hotel and enjoying the Christmas 🎄 market in the Daley center just blocks away. Before the pandemic hit there was a fun hot chocolate hour in the morning and early afternoon and it was always so much fun to gather in their gorgeous marble lobby for light snacks and hot chocolates. Part of the fun was having the opportunity to meet the other guests at the hotel and enjoying the social aspects of staying here. When I checked in yesterday Ben immediately recognized that I had been a long-term member of Kimpton and he presented me with light snacks and a bottle water. I was also upgraded from a standard room to a stunning two room suite with a cozy and elegant living room and an elegant bedroom with a king sized bed and one person jacuzzi tub. It was so nice to recognize familiar faces and even Shikar was here this morning greeting people at the door before I checked out. The Allegro also has two person jacuzzi suites so I highly recommend anyone take advantage of these upgraded rooms and lavish themselves as a decadent self treat. Everything here during my stay was pristine and well organized. I even had the opportunity to chat with the director of housekeeping (Michael) who helped me out with my welcome amenity points. There is also a friendly Starbucks right next door so you can grab a latte during your stay. I wish the Allegro good karma and continued success and I definitely look forward to returning here soon! I decided to share some photos 📷 of my room here in this review so you can get an idea of how welcoming and spacious the suites are. I do bring some blankets and scarves from my home just to add a bit of color; but if you study these photos you can see how large the living room is. I also loved how firm the mattress was and I absolutely appreciated the two extra pillows the hotel provided me in the closet. The Allegro is a charmer. If you love and appreciate architectural landmarks you will definitely love the vibes here.
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Date of stay: November 2020Trip type: Travelled solo
3 Helpful votes
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Response from Ben H, Other at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 16 Dec 2020
HI Butterflyshadows, I want to thank you for your wonderful review of our property and especially the level of service that we provide. In these times, we appreciate your business and I will be sure to share with all of the team members that you mentioned in your review. We do hope that you do stay with us again, on your next "Staycation" in Chicago. Kind regards,
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LGC & JCFC wrote a review Nov 2020
Columbus, Ohio129 contributions87 helpful votes
Hotel- Kimpton Allegro (Chicago, IL) Date- 11/6 – 11/8 (2 nights) Overall: 3/5. Good/Average. Overall, this was a fair experience, for a stay during the pandemic. The staff members we interacted with were pleasant, and the room we ultimately received met all expectations for the brand. Rewards Club Recognition- 4/5. Above average. Although we were not verbally thanked for our loyalty, we were given a branded bag containing a chocolate bar, a bag of bbq chips, some skittles, and two waters. We were not given welcome amenity points, and we had to ask to get the usual $10 Raid-the-Bar credit. Our room was upgraded initially to a ‘King Premier’ room. Please note that this property is leaving the Kimpton chain, and the usual amenity offerings are not being provided. Staff- 4/5. Very good. Alyssa, with whom we interacted via text message, was helpful. Ben, at the reception, was kind and efficient during check in and each time we had a request. However, his comment, “at the end of the month, we are done with Kimpton” did not come across well. The bellman and concierge at the entrance were engaging and informative; they deserve kudos for their customer service. Property Appearance & Maintenance- 4/5. Exterior- 4/5. Very good. The hotel is well branded, and the entrance is clean yet timeless. Interior- 5/5. The lobby is attractive and spacious. The hallway carpets, baseboards, and furnishings were in good repair. Hallway light fixtures were functional and provided enough lighting. Elevators were functional and quick. Accommodations- 5/5. Excellent. Our initial room was a “King Premier” room, which was good in many ways, but the bathroom was so tiny, my spouse insisted we either change hotels or change rooms. The “King Suite” we were then assigned was much better. The bathroom was spacious and had a tub with jets. It was quite a difference. It is well worth the additional cost to pay for a suite. Housekeeping- 5/5. Excellent. In both of the rooms we were assigned, the carpets were clean and the bathroom was spotless. Towels and toiletries like shampoo, conditioner, soap, toilet paper, etc. were all provided in a supply adequate for the length of our stay. Pool/Gym- Closed during the pandemic. Breakfast/Meal Options- 3/5. Average. No meal options were available in the hotel, due to local pandemic restrictions, but the hotel will assist with local restaurant ideas (outdoor dining only was permitted). The minibars are emptied, and a limited number of items are available in the pop-up bodega. Ultimately, I did have the Raid-the-Bar credit applied towards a bottle of wine from the bar area, since the hotel charged $28 for the bottle of wine normally provided as part of the brand amenities. Laundry- not evaluated. Computer/Printer/WiFi- 5/5. WiFi was strong throughout the hotel, and streaming was smooth. Other- The hotel advertises its amenities on the website, but it is inaccurate. Social or wine hour is discontinued (no alternate offering is provided). Morning coffee is discontinued; after asking twice, a keurig coffee maker did eventually find its way to our room. Valet service is discontinued during the pandemic; a neighboring garage can be used and charged to the room. Sanitizing stations are unusually limited for such a large hotel during the pandemic.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Suites are worth the additional cost; some of the other rooms are tiny with impractical (super...
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3 Helpful votes
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Sherri G wrote a review Oct 2020
1 contribution
We stayed there because our son was getting married in the city. We had a group who stayed and I have to say that the employees went above and beyond to make sure we enjoyed our stay! Our group kind of took over the lobby of the hotel throughout the weekend and never felt like so comfortable! They allowed us to continue the celebration, without any comments or concerns. With this whole pandemic putting a damper on the wedding, it was wonderful that they were so accommodating! Thanks again!
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Date of stay: October 2020Trip type: Travelled as a couple
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Ambassador211852 wrote a review Oct 2020
Chicago, Illinois1 contribution
We had our wedding block for our guests and families during covid19 at hotel allegro. The staff is beyond extraordinary. They went out of there way to help with everything we needed. From allowing dogs to arranging photo shoots for our wedding party. I cannot recommend this place enough! Fantasy is probably the best most patient person on the planet. She made this step of our wedding stress free. Also, the hotel is just gorgeous! Take a moment to look at all the detail in this fabulous building!
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Date of stay: October 2020Trip type: Travelled with friends
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PRICE RANGE
US$144 - US$415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel allegro chicago kimpton
FORMERLY KNOWN AS
Kimpton Hotel Allegro
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
483
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Frequently Asked Questions about The Allegro Royal Sonesta Hotel Chicago Loop
Which popular attractions are close to The Allegro Royal Sonesta Hotel Chicago Loop?
Nearby attractions include Room X Escape (0.08 km), Chicago River (0.4 km), and Lyric Opera of Chicago (0.4 km).
What are some of the property amenities at The Allegro Royal Sonesta Hotel Chicago Loop?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Allegro Royal Sonesta Hotel Chicago Loop?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Allegro Royal Sonesta Hotel Chicago Loop?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Allegro Royal Sonesta Hotel Chicago Loop?
Yes, valet parking is available to guests.
What are some restaurants close to The Allegro Royal Sonesta Hotel Chicago Loop?
Conveniently located restaurants include Do-Rite Donuts & Chicken, The Dearborn, and Catch 35.
Are there opportunities to exercise at The Allegro Royal Sonesta Hotel Chicago Loop?
Yes, guests have access to a fitness centre during their stay.
Is The Allegro Royal Sonesta Hotel Chicago Loop located near the city centre?
Yes, it is 0.9 km away from the centre of Chicago.
Are any cleaning services offered at The Allegro Royal Sonesta Hotel Chicago Loop?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Allegro Royal Sonesta Hotel Chicago Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Allegro Royal Sonesta Hotel Chicago Loop offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.