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Homewood Suites by Hilton Chicago-Downtown

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#50 of 187 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,553 Reviews from our TripAdvisor Community

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Showing 2,389: English reviews
Toronto, Canada
Reviewed 28 May 2014

I expected slightly better condition of the hotel, because it was a Hilton chain. I found the furnishings / decor dated. It was nothing fancy, but spacious and comfortable and clean. Having a kitchen would have been a plus if I was traveling with my family - but for business not necessary. I didn't like the smell of what guests...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Aime V
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Aime V, Thank you for taking the time to post your thoughts on our hotel. I appreciate you mentioning the helpful, pleasant, and friendly staff. I see that you enjoyed the spacious and comfortable suite. We hope that when your travels bring you back to downtown Chicago, we will remain a top choice for you. Sincerely, Jason Park Guest Experience...

Jersey City, United States
Reviewed 28 May 2014

Very good location, but very expensive given the mediocre quality of accommodations. They doubled the rate because of the big convention at the time. Kitchenette furnishings were very limited. Some upholstery was dirty.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Jerzy P
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Jerzy P, Thank you for you review. It is our goal to deliver an excellent experience to every guest and I regret the fact that we were not able to do so on this occasion. We will discuss the matter of the upholstery as a team to ensure this does not happen again. Thank you again for your feedback. Sincerely,...

Barnegat, New Jersey
Reviewed 27 May 2014

Stayed here for four nights, me my bride and our college age daughter. It was a great hotel. It was convenient to all tourist destinations in Chicago. Staff was helpful and our jr suit had a full fridge, stove micro wave coffe maker and all plates etc. I would stay again

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Helpful?
1Thank jvleeuw
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Jvleeuw, Thank you for your feedback after your recent visit to our hotel. I was pleased to see that you and your family had a great experience at Homewood Suites downtown Chicago. I can see the location of the hotel was convenient for you as you and your family visited the many attractions the city has to offer. If it...

Lansing, Michigan
Reviewed 27 May 2014

Helpful staff, clean and welcoming accommodations, great location, overall fabulous trip! We will definitely go again while in Chicago! Location is close to everything...Navy Pier is a 10-minute walk, river boat rides 3 blocks away, Rush street night life around the corner, great restaurants next door!

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1Thank Stacie R
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Stacie R, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you and your family had a wonderful experience at our hotel. I see that you were able to take advantage of the prime location as you visited the sights and restaurants. I appreciate you mentioning...

Los Angeles, California
Reviewed 24 May 2014

I recently stayed at the Homewood Suites in Chicago for a business trip. Having never stayed at this hotel before, I was a curious to see what I would find as it is often described as a good place for long-term bookings. Location is great. It's right in the heart of downtown. You are within walking distance of great restaurants,...

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2Thank Sagar J
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Sagar J, I want to thank you for sharing the details of your recent visit with us. It made me proud to see that you had an excellent experience at Homewood Suites downtown Chicago. I see that you took advantage of many of the amenities we offer our guests such as the spacious suite, in-suite kitchen, and complimentary breakfast. If...

Savage, Minnesota
Reviewed 23 May 2014

My wife and I just stayed at the Homewood Suites for a long weekend in downtown Chicago. Overall, it was a good stay. We were in a great location; just a few blocks from the Magnificent Mile, right next to the Red Line ('L'), and near a ton of good restaurants. The rooms are definitely in need of a refresh,...

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1Thank M00kystar
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

M00kystar, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you and your wife enjoyed your experience at our hotel. It seems like you were able to take advantage of the location during the course of your visit. Thank you for your feedback and we look forward to hosting you at the hotel...

Waterloo, Canada
Reviewed 20 May 2014

Recently enjoyed a 3 night stay with friends from Canada for a Chicago City Tour. Perfect location central to Subway and Michigan Ave. Suite Style Accommodations, turnkey Breakfast/ Dinner WiFi, Pool and Fitness Center inclusive in rate presented great value. Also treated to an upscale complimentary Managers Cocktail Reception in a neighboring restaurant hosted by Hotel Management. What distinguished our...

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Helpful?
1Thank Grant H
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Grant H, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you found great value and received exceptional hospitality throughout your experience at Homewood Suites. I see that you were able to take advantage of many of the amenities we offer our guests such as the complimentary breakfast, evening Manager’s...

Reviewed 20 May 2014

The hotel has the worst guest services people working there, they don't care about you as a guest and should take some hospitality classes before working there. On top of that, it is out dated and smells, old furniture for paying $465/night. It's location is the only positive thing about this hotel.

Review collected in partnership with Homewood Suites by Hilton
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3Thank 828essamk
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

828essamk, Thank you for your feedback after your recent visit to our hotel. I apologize for any inconvenience you encountered. It is our goal to deliver an excellent experience to every guest and I regret that we were not able to do so in your case. We will address the issues you brought up with the entire team to ensure...

Reviewed 20 May 2014 via mobile

This hotel is in a perfect location to everything. The staff were very friendly and the hotel was very clean. Only wish they had more elevators. Sometimes you're waiting awhile for the elevator when it is peak times. Other than that, the bed was comfortable and the shower had perfect pressure and hot water. The windows keep out 95% of...

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1Thank TravelTomUSA
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

TravelTomUSA, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. It made me very happy to see that you had a perfect getaway at our hotel. I appreciate you mentioning the very friendly staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us...

Atlanta, Georgia
Reviewed 17 May 2014

This hotel is located in the heart of the River North area just off Michigan Avenue. Unfortunately, the place disappointed on most fronts. First off, the AAA rate I paid was $329. A high price, especially for a Homewood Suites. I expected a nice new hotel with a well-trained staff for that amount of money. The staff wasn't exactly efficient...

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3Thank TravellingFlaGator
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

TravellingFlaGator, I want to thank you for sharing the details of your recent visit with us. I apologize for any inconvenience and the disappointment you felt. We will definitely make sure every service encounter is a friendly and efficient one. Thank you again for your feedback. Sincerely, Jason Park Guest Experience Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: €153 - €377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
 of 5 bubbles Knani, 14 Mar 2017 | Read review
“away from elevator is best”
 of 5 bubbles jhp45, 26 Feb 2017 | Read review
“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
5 of 5