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Homewood Suites by Hilton Chicago-Downtown

2,874 reviews
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Traveller (655)
Room & Suite (494)
Dining (50)
Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“full kitchen”(142 reviews)
“free dinner”(33 reviews)
“great location”(475 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Chicago-Downtown
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,874)Write a Review
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All reviewsfull kitchenfree dinnergreat locationbreakfast and dinnerred linenavy pierthe sofa bedtop floorvalet staffthe magnificent mileliving areacomplimentary breakfastseparate bedroomwithin walking distancemichigan avewrigley buildingevening reception
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971 - 975 of 2,670 reviews
Reviewed 7 June 2015

Outstanding Concierge and F&B Teams!!! No question why Amer and his concierge team is the first line of guest interaction. Thank you for all your kindness and help during our 4 day visit. Thoroughly enjoyed Manager's Hosted Social Hour during week. Connie is a gem...More

1  Thank HOTTN
Response from HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago-DowntownResponded 21 June 2015

HOTTN, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted that you had an enjoyable experience at our hotel. I appreciate you mentioning the very helpful and professional team. We hope you give us...More

Reviewed 3 June 2015

We stayed here as a family for three nights and managed to catch Chicago during a weekend that saw hotel prices border on the extortionate. It seems there were several conferences in town at the time. At the price we paid ($500 a night), the...More

1  Thank sandersandrew
Response from HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago-DowntownResponded 7 June 2015

Sandersandrew, I want to thank you for sharing the details of your recent visit with us. I see that you and your family joined us during a convention week. The price at every hotel tends to be high during those periods. However, I was glad...More

Reviewed 1 June 2015

Rooms were extremely outdated; estimating back to 1980's. Appliances and furniture are extremely worn and uncomfortable; most likely the original furniture. The hotel staff is less than helpful. I called the front desk because the internet was not working (what a shock). The front desk...More

Thank 612aa
Response from HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago-DowntownResponded 7 June 2015

a a, I would like to apologize for the unsatisfactory stay you had at our hotel. It is our goal to exceed our guest’s expectations and regret that we were not able to do so for you. The hotel staff should be helpful at the...More

Reviewed 29 May 2015

A fairly spacious suite. Comfortable bed with a good sleep quality. Pleasantly quiet hotel. Gold stars to all the staff on reception and all those involved with the generous breakfast and the free food and drink some evenings. They could not have been more helpful....More

1  Thank john592
Response from HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago-DowntownResponded 7 June 2015

john592, Thank you for your review of Homewood Suites downtown Chicago. I was pleased that your stay at our hotel was a pleasant one. I can see that you enjoyed the location of the hotel as you moved about the city, complimentary breakfast, and evening...More

Reviewed 27 May 2015

This hotel was our home away from home. My kids and I had a great stay. We loved the room, very comfy and spacious. The breakfast was great, everything from hot scrambled eggs, pancakes, oatmeal, fruits and so much more. The housekeeping and breakfast staff...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Maria G
Response from HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago-DowntownResponded 7 June 2015

Maria G, Thank you for taking the time to post your thoughts on our hotel. I was delighted that you and your family had a great experience at Homewood Suites downtown Chicago. I see that you enjoyed the full-hot breakfast and location of the hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$118 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Family Hotel in Chicago
#46 Romantic Hotel in Chicago
#68 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Family Hotel in Chicago
#46 Romantic Hotel in Chicago
#68 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (655)
Room & Suite (494)
Dining (50)
Pool & Beach (45)
Amenities (28)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
ruth
3 December 2017|
AnswerShow all 4 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your question! We have availability in September, but as the other contributors mention, it is always best to call the hotel directly whenever anything isn't clear on a website, particularly on... More
1
Vote
alani312016
28 November 2017|
AnswerShow all 6 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your note! We do not have any events on NYE, however there are still rooms available! Visit our website for details!
0
Votes
jlp1018
18 October 2017|
AnswerShow all 8 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your question! Our pool is maintained at the standard operating temperature range of 81F - 83F. Please give is a call directly at (312) 644-2222 with any other questions or concerns. We look forward... More
1
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12345621
Room Tips
"The room we had ended in 16 and it overlooked the city. It was a corner room and quite pleasant."
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"Go on Hilton and research Pre-Paid Room Discounts"
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"The evening reception is okay if you want to meet and chat with the manager or the other hotel visiting..."
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"Ask for a Corner Suite"
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