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Homewood Suites by Hilton Chicago-Downtown

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#48 of 185 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
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2,483 Reviews from our TripAdvisor Community

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Showing 2,325: English reviews
East Lansing, Michigan
Reviewed 15 April 2014

Stayed here for 3 nights with family. I could not have asked for a better stay. I would definately stay here again if I returned to Chicago. Serive: Fantastic! Everyone from the front door men always being there with the door to the check in desk. Speciall shout out to Connie who worked the breakfast dining room. She was everything...

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Helpful?
Thank MSUJason
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

MSUJason, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. It made me incredibly happy to see that you you’re your family were super impressed with the service and location! I can see that you were able to take advantage of the complimentary breakfast and that you enjoyed it. If it would...

Minneapolis
Reviewed 15 April 2014

My family (two adults and kids aged 10 and 12) stayed here for part of our spring break. Overall, it’s a great choice for a family if you want to be right in the heart of the city. There were some great features, and some things that could be improved. Pros: - free breakfast with a nice selection of items,...

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Helpful?
Thank AJC66
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

AJC66, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you and your family had a great experience at Homewood Suites. It seems like you were able to take advantage of the breakfast, the pool, and the spacious suite. I appreciate you recommending the hotel to everyone out...

Omaha, Nebraska
Reviewed 14 April 2014

The door staff, Sal, Amir and Allan were great, knew my name after the first meet ahd help with everything. The hotel staff are great also, clean rooms both breakfast and dinner were perfect. Every morning the staff had morning meeting to ensure what the guest needs are met.

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Helpful?
Thank Mike L
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Mike L, Thank you for your review of Homewood Suites downtown Chicago. It made be happy to see that the staff helped create a good experience for you. I was glad to see that you were able to take advantage of the breakfast and dinner. If it would not be too much of an inconvenience, would you be kind enough...

Oldsmar, Florida
Reviewed 13 April 2014

It started out a little rough. I was "E-checked in" upon my morning arrival. I notified the front desk I was here (room was not ready yet) and went to get a bite at the breakfast buffet. Even though I had checked in I was not permitted into the area because I had no key. I grabbed a coffee from...

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Helpful?
Thank dms_563
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

dms_563, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you had a great experience at Homewood Suites downtown Chicago. I appreciate you taking the time to mention the nice and helpful staff. If it would not be too much of an inconvenience, would you be kind enough to “like”...

Jackson
Reviewed 10 April 2014

This is by far one of the most hospitable Homewood Suites / Hilton properties I have ever stayed in. Was here for business and from arrangement to book a meeting room for a Caucus meeting to the front desk and most importantly the welcome from the Valet personnel at the entrance. Sal and Amer have hospitality in their blood and...

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Thank jackisbetter
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Jackisbetter, Thank you for your feedback after your recent visit to our hotel. I was honored to see that you felt Homewood Suites downtown Chicago was the best Hilton hotel you ever stayed at; that means a great deal to us coming from a business traveler. It was nice of you to mention the friendly and efficient team. If it...

West Harrison, Indiana
Reviewed 10 April 2014

I have never been so welcomed at a hotel. Every person I encountered asked me how my stay was, trying to ensure the experience was up to expectations. I was greeted at the door by name every time I entered or left the hotel. The concierge staff, specifically Amir, always asked how I was doing and he and his team...

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Helpful?
2Thank Melissa W
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Melissa W, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you enjoyed your entire experience at Homewood Suites. I appreciate you mentioning the helpful and accommodating staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us...

Charlotte, North Carolina
Reviewed 8 April 2014

I am currently writing this on my second day here at Homewood Suites on East Grand. Yes, the location is great. However, if you are here for business and not tourist or have a need to sleep soundly in temperature controlled room, there are some things to be mindful of. Upon entry into our room, it was diappointingly tired looking,...

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1Thank Christina A
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Infinit88, Thank you for your feedback. I apologize for the inconvenience the HVAC unit caused during your visit to our hotel. We feel that every feature and amenity in the suite should be functioning correctly, the fact that it was not is unacceptable. We will discuss the issue as a team to ensure that this does not happen again. We...

Bloomington, Illinois
Reviewed 5 April 2014

This was our second stay at this property for spending time doing Chicago-area attractions during Spring Break. We returned for the bigger suite-style accommodations and free breakfast, as well as the friendly service. Our first family trip to Chicago taught us many years ago to leave the car at home, as parking is expensive for just leaving the car in...

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Helpful?
2Thank GeekCouple
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

GeekCouple, I want to thank you for sharing the details of your recent visit with us. It made me happy to see that you and your family had a great experience at Homewood Suites. I appreciate your kind words and your feedback. It seems like you were able to take advantage of many of the amenities we offer our guests...

Fort Mitchell, United States
Reviewed 3 April 2014

My daughter and I were visiting Chicago for her 10th birthday. She had an excellent experience and that was in part to the staff at the hotel. She really liked how Amir was able to get her, her first taxi. Also, how Sal and another coworker went to the car to retrieve her backpack so she was able to complete...

Review collected in partnership with Homewood Suites by Hilton
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Thank Karen T
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Karen T, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you and your family had an excellent experience at our hotel while in town for your daughter’s 10th birthday. I appreciate you mentioning the friendly and helpful staff; I will pass along your compliments to the entire team. If it would not...

Denver, Colorado
Reviewed 31 March 2014

The breakfast was amazing! If staying between Monday and Thursday they offer FREE dinner (bonus). Between Memorial and Labor day there is a free trolley bus stop that will take you to the Navy Pier steps from the Entrance. Great location if you plan on doing some shopping.

Review collected in partnership with Homewood Suites by Hilton
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1Thank g a
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

g a, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you had a great experience at our hotel. I see that you took advantage of the full-hot breakfast, dinner, and location of the hotel. We hope that when your travels bring you back to downtown Chicago, we will remain...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: €101 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
“If available, try and get a corner suite. Great views”
 of 5 bubbles 426barts, 17 Jan 2017 | Read review
“Get a room on the top floor to get a good view!”
 of 5 bubbles 103MichaelB, 10 Jan 2017 | Read review
“As for a high floor for great views”
 of 5 bubbles SusanAdventure, 12 Dec 2016 | Read review
“You're hear for the location!”
 of 5 bubbles Quin4, 12 Dec 2016 | Read review
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